Excellent experience as a French customer! The products are high quality, the shipping is very fast, and I found some specific items here at prices that were much better than elsewhere. Even if some... See more
Company replied
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Lately, I’ve been really enjoying shopping at Lookfantastic The delivery is always fast, and my orders fit right into my mailbox, making the whole process very convenient. I also love that they fr... See more
Company replied
Great experience! Fast shipping, good prices and a little gift with the purchase. Would definitely buy again
Unfortunately the packaging was not good enough to protect the content and the Natasha DENONA palette I ordered arrived completely broken. I’m very disappointed but the after-sales service answered me... See more
Company replied
Company details
Written by the company
Fondé en 1996, lookfantastic s’affirme comme l'une des meilleures boutiques de beauté en ligne au sein du Royaume-Uni. Lookfantastic.fr a été fondé en 2014 et il est devenu un site de référence pour trouver les meilleures marques cosmétiques. Lookfantastic.fr vous offre plus de 15,000 produits de plus de 500 marques de soins de cheveux, maquillage, soins visage et corps, ongles, santé, bien-être et bio. Nous expédions des marques telles que MAC, Kerastase, NARS, Elemis, Redken et Dermalogica dans plus de 190 pays. De plus, notre gamme de produit inclut des appareils électriques tels que lisseurs ou sèche-cheveux, mais aussi des parfums, ainsi que des produits pour la maison. Il y en a pour tous les goûts.
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom
- 0170700786
- lookfantastic.fr
4.6
Excellent
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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N'importe quoi...
Just the free product was delivered (no information about when will be delivered the one i've bought), and even not the one promises....
6 September 2026
Great experience
Great experience! Fast shipping, good prices and a little gift with the purchase. Would definitely buy again
5 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I got updates of the order but my order…
I got updates of the order but my order did not get delivered at all very disappointed.
3 September 2026
Reply from Lookfantastic France
Hello Salik,
We are truly sorry to hear your order wasn't delivered despite receiving updates. We are looking into this immediately.
A message has been sent to your account.
Kind regards,
Liam
all is perfectly sent
1 September 2026
Great prices
28 August 2026
The range of available products and…
The range of available products and their fair prices. Good delivery.
28 August 2026
The sizes of the product that I wanted…
The sizes of the product that I wanted were available, and the price is fair. Mostly, the site is user-friendly!
22 August 2026
Reply from Lookfantastic France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
E xcellent service
21 August 2026
Reply from Lookfantastic France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
All went very well from beginning to…
All went very well from beginning to end -no complaints!
15 August 2026
Reply from Lookfantastic France
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you shared your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist.
Thank you again for your support, and we hope to serve you again soon.
Best regards,
Natalia
The best website
The best website ! Always with promo codes and a lot of affordable products
Fast delivery
14 August 2026
Reply from Lookfantastic France
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you shared your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist.
Thank you again for your support, and we hope to serve you again soon.
Best regards,
Natalia
Reply from Lookfantastic France
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you shared your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist.
Thank you again for your support, and we hope to serve you again soon.
Best regards,
Natalia
The delivery was faster than I…
The delivery was faster than I expected, and everything arrived complete and in perfect condition.
14 August 2026
Reply from Lookfantastic France
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you shared your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist.
Thank you again for your support, and we hope to serve you again soon.
Best regards,
Natalia
My favourite online shop
Lately, I’ve been really enjoying shopping at Lookfantastic
The delivery is always fast, and my orders fit right into my mailbox, making the whole process very convenient. I also love that they frequently offer discounts and promo codes, so there’s always a chance to save money.
Beauty Boxes are my favorite category, and I order them very often. They’re a great way to discover and test new products, and thanks to Lookfantastic I’ve built an amazing beauty collection.
I wish Lookfantastic continued success and hope they always maintain this outstanding level of service!
19 June 2026
Reply from Lookfantastic France
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you shared your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist.
Thank you again for your support, and we hope to serve you again soon.
Best regards,
Natalia
Reply from Lookfantastic France
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you shared your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist.
Thank you again for your support, and we hope to serve you again soon.
Best regards,
Natalia
Reply from Lookfantastic France
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you shared your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist.
Thank you again for your support, and we hope to serve you again soon.
Best regards,
Natalia
delivered fast
8 August 2026
Reply from Lookfantastic France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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