luis peraza, our onboarding specialist was knowledgeable and explained everything perfectly. he was easy to understand and clear in his explanations. he understood the process well and was able to a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Patricia was extremely patient, friendly and helpful throughout our Lodgify onboarding meeting. She guided me clearly through the setup, helped sort out the payment settings and supported me in g... See more
Company replied
I've only just become a host and chose Lodgify to manage my property because of it's ease of use. The onboarding call with Elena de Antón was excellent. She went through the main features and made... See more
Company replied
Elena was an incredible help throughout my Lodgify setup. She was patient, knowledgeable, and always took the time to answer my questions clearly. She made what initially felt like a complicated proce... See more
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Company details
About Lodgify
Written by the company
Trusted by thousands of hosts, Lodgify is the #1 vacation rental software powered by proactive AI. Automate hosting, win more bookings and maximize revenue with less effort. Lodgify is designed to empower vacation rental businesses of all sizes to be more efficient with effortless solutions and comprehensive support. The company was launched in 2013 and is based in Barcelona.
Lodgify's website builder enables you to easily create your own website and accept direct bookings, and their channel manager allows you to manage all reservations from one place and synchronize property data across booking channels. Lodgify also offers property management (PM) modules to help streamline your operations and scale your business.
Lodgify offers 4 plans built to scale with your business. Basic starts at 13$/month, the most affordable way to start for hosts with one property. Starter is for hosts ready to take direct bookings. Professional is for hosts ready to scale. Ultimate is for hosts building a larger operation. A 7-day free trial is available with no credit card required.
Curious about Lodgify? Explore the Lodgify reviews on this page to learn more about Lodgify's customer service, support, and available features. The Lodgify Trustpilot page is the perfect place to gauge how happy its customers are.
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Switch to Lodgify now!
All-in-one solution
Manage your business with our vacation rental software
Centralize, automate, and grow: Manage reservations, boost revenue, and excel with Lodgify's powerful vacation rental tools!
Try Lodgify for free for 7 days. No credit card required.
Contact info
United States
- (+1) 646 859 1955
- help@lodgify.com
- lodgify.com
4.7
Excellent
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On boarding agent was great
On boarding agent was great. Patient, clear communicator, and took some extra time as I had connectivity issues early in our call. Thanks to her. Give her a raise!
5 August 2026
Unprompted review
Reply from Lodgify
Hi Russell,
Thank you for your wonderful feedback! We’re thrilled to hear that our onboarding agent was patient and communicated clearly, especially during your connectivity issues. We appreciate your suggestion and will certainly pass it along. If you need any further assistance, just let us know!
Best Regards, The Lodgify Team
Elena was very helpful and…
Elena was very helpful and professional!! She made it very easy to understand. Very much appreciated.
19 August 2026
Unprompted review
Reply from Lodgify
Hi Jason,
Thank you for your wonderful review! We’re thrilled to hear that Elena was helpful and made everything easy to understand. Your appreciation means a lot to us! If you need any further assistance, feel free to reach out.
Best Regards, The Lodgify Team
Patricia is amazing!!!
I had an onboarding call with Patricia on August 17. She was unbelievably helpful and very knowledgeable. In just 35 minutes she managed to resolve all my issues and gave me a ton of helpful tips. Would highly recommend.
17 August 2026
Unprompted review
Reply from Lodgify
Hi Illya,
Thank you for your fantastic review! We’re delighted to hear that Patricia was so helpful and knowledgeable during your onboarding call. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out.
Best Regards, The Lodgify Team
appreciate the meetings they give…
appreciate the meetings they give you/help.
19 August 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your feedback! We’re glad to hear that you appreciate the meetings and support we provide. If you have any suggestions or need further assistance, feel free to reach out!
Best Regards, The Lodgify Team
Lodgify Intro
Simple clear instructions and advice with excellent follow
14 August 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your positive feedback! We’re glad to hear that you found our instructions and advice clear and helpful. If you need any further assistance, don’t hesitate to reach out!
Best Regards, The Lodgify Team
Onboarding experience with Elena
Elena has been a fantastic help. Transformed a less than ideal experience into a very positive one :) She's an expert in the product, addresses and solves issues directly, and a pleasure to work with.
19 August 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your wonderful feedback! We’re thrilled to hear that Elena transformed your experience into a positive one and provided expert support. If you need any further assistance, don’t hesitate to reach out!
Best Regards, The Lodgify Team
My onboarding has been totally fantastic!
My onboarding has been totally professional. The system excides my expectation. And I think this is going to be a very valuable tool to my business.
Hung Nguyen Gia was great at explaining everything so I could understand it.
19 August 2026
Unprompted review
Reply from Lodgify
Hi Tracy,
Thank you for your fantastic feedback! We’re delighted to hear that your onboarding experience was professional and that Hung provided clear explanations to help you understand everything. If you have any further questions, feel free to reach out!
Best Regards, The Lodgify Team
Highly Recommend - Wish I'd Signed Up Earlier
So impressed. After despairing with booking.com and Airbnb for months, Lodgify has made the administration of holiday rentals so much easier. My tutor Gabriel has been superb in getting me started. Very patient and excellent in explaining how everything works. I feel like a weight has been lifted, now that I have this system.
19 August 2026
Unprompted review
Reply from Lodgify
Hi Jo,
Thank you for your wonderful feedback! We’re thrilled to hear that Lodgify has made managing your holiday rentals easier and that Gabriel provided superb support in getting you started. If you have any more questions or need assistance, don’t hesitate to reach out!
Best Regards, The Lodgify Team
Gabriel was an excellent guide to help…
Gabriel was an excellent guide to help me learn more about the Lodgify site and how it works with AirBnb, VRBO and Booking.com. He is very knowledgeable and patient. Great job! Thanks so much!
18 August 2026
Unprompted review
Reply from Lodgify
Hi Kathy,
Thank you for your fantastic feedback! We’re thrilled to hear that Gabriel provided you with excellent guidance and support in learning about Lodgify and its integration with platforms like Airbnb, VRBO, and Booking.com. If you have any more questions, feel free to reach out anytime!
Best Regards, The Lodgify Team
Brian was very thorough and helpful.
Brian was very thorough and helpful.
18 August 2026
Unprompted review
Reply from Lodgify
Hi Shalissa,
Thank you for your positive feedback! We’re glad to hear that Brian provided you with thorough and helpful support. If you have any more questions or need assistance, feel free to reach out anytime!
Best Regards, The Lodgify Team
Patient, helpful and excellent onboarding support
Patricia was extremely patient, friendly and helpful throughout our Lodgify onboarding meeting. She guided me clearly through the setup, helped sort out the payment settings and supported me in getting my website published and live.
She explained everything in an easy-to-understand way, answered all my questions and made the whole process feel much less daunting. I came away from the meeting feeling far more confident about using Lodgify.
Thank you, Patricia, for all your help and excellent support.
17 August 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your fantastic review! We’re delighted to hear that Patricia provided you with patient and helpful support during your onboarding meeting. It’s great to know you feel more confident using Lodgify now. If you need any further assistance, we’re always here to help!
Best Regards, The Lodgify Team
Overall disapponting
They changed the channel manager connection with Expedia - it is not supported anymore now and I either have to use the ancient ical function now (they do not provide any help how to) or lose all reviews as I need to connect to it via VRBO. So they do not upgrade services but downgarde them! They also shared this change not even a week before it is implemented! Amateurs! I was kind of happy with them before (several glitches over time but excusable) but now I will switch! There are much better options out there! Do not fall for them!
18 August 2026
Unprompted review
Reply from Lodgify
Hello Jo, I'm sorry to hear about your disappointment with the recent changes to the channel manager connection with Expedia. We understand how important it is to have reliable integrations and timely communication regarding updates. Your feedback is valuable, and we will take it into consideration as we work to improve our services. If you have further concerns or need assistance, please reach out to our support team directly. Thank you for sharing your experience.
I really love this platform- it makes…
I really love this platform- it makes renting the holiday property so much easier and more efficient.
The onboard call with a specialist was really helpful to understand how to use the application - and to get answers on specific questions- I highly recommend this.
17 August 2026
Unprompted review
Reply from Lodgify
Hi Nicole,
Thank you for your wonderful review! We’re delighted to hear that our platform has made renting your holiday property easier and that the onboarding call was helpful. Your recommendation means a lot to us! If you have any questions, feel free to reach out.
Best Regards, The Lodgify Team
Extremely knowledgeable
Extremely knowledgeable. Has all the patience in the world. Made me feel comfortable and apprecited.
17 August 2026
Unprompted review
Reply from Lodgify
Hi George,
Thank you for your kind words! We’re thrilled to hear that our team made you feel comfortable and appreciated while providing knowledgeable support. If you need any further assistance, we’re always here to help!
Best Regards, The Lodgify Team
I really appreciated Hung Nguyen taking…
I really appreciated Hung Nguyen taking the time to do a Lodgify overview with me. I love the different integrations that Lodgify offers and the auto responses to help make guest communication smoother and faster.
10 August 2026
Unprompted review
Reply from Lodgify
Hi India,
Thank you for your kind words! We’re thrilled to hear that Hung provided you with a helpful overview and that you love our integrations and auto responses for smoother guest communication. If you have any more questions, we’re here to assist!
Best Regards, The Lodgify Team
Immediately useful
The information was relevant to my immediate questions and very thorough. I appreciate the clarity of the specialist. She was very responsive to my questions and had deep knowledge of the product and best practices.
17 August 2026
Unprompted review
Reply from Lodgify
Hi Michael,
Thank you for your fantastic feedback! We’re thrilled to hear that our specialist provided you with thorough and relevant information while being responsive to your questions. If you need any further assistance, we’re always here to help!
Best Regards, The Lodgify Team
Well prepared, knowledgeable…
Well prepared, knowledgeable representative! Made the process easy to understand. Also, a good listener and very pleasant.
17 August 2026
Unprompted review
Reply from Lodgify
Hi David,
Thank you for your fantastic feedback! We’re thrilled to hear that our representative made the process easy to understand and was a good listener. If you have any further questions, our team is always here to help!
Best Regards, The Lodgify Team
The onboarding process was great
The onboarding process was great. Lais was a fantastic specialist. She listened to all of my questions and answered with clear, relevant information. I left confident and ready to move forward, but also had been presented with the resources I might need in the future to get answers to inevitable questions.
17 August 2026
Unprompted review
Reply from Lodgify
Hi Bryan,
Thank you for your wonderful feedback! We’re delighted to hear that Lais provided you with clear and relevant information during your onboarding process. If you have any further questions as you move forward, our team is here to support you!
Best Regards, The Lodgify Team
Awesome Customer Service
Ms. Elena was awesome. Very knowledgeable about the Lodify system. She walked me through the system for a better outlook for my website. Love it.
17 August 2026
Unprompted review
Reply from Lodgify
Hi Suheydi,
Thank you for your wonderful review! We’re delighted to hear that Elena provided you with excellent support and helped improve your website outlook. If you need any further assistance, feel free to reach out!
Best Regards, The Lodgify Team
Brian made the learning process much…
Brian made the learning process much easier and will definately help me manage my property
17 August 2026
Unprompted review
Reply from Lodgify
Hi David,
Thank you for your wonderful review! We’re delighted to hear that Brian made the learning process easier for you. If you have any questions as you manage your property, our team is here to help!
Best Regards, The Lodgify Team
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