Orivellepen Reviews 

151
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, most reviewers were let down by their experience overall. Many customers reported being charged for additional items or unknowingly enrolled in subscriptions they did not authorize. People found it nearly impossible to cancel these unwanted orders or subscriptions, even when attempting to do so immediately after purchase. Reviewers also frequently struggled to obtain refunds for these unauthorized charges or unreceived items, often being denied or offered only partial amounts. Some people were satisfied with successfully receiving a refund, though this seemed to be an exception. Conversely, many consumers experienced issues with products not arriving as expected or not working effectively. Several also noted that the product quality was poor or even worsened their condition.

What people talk about most

Order

Users describe negative interactions with order, frequently reporting billing discrepancies for items they... See more

Product

Clients share negative opinions on product, with many reporting that the product does not work and provides... See more

Payment

Customers consistently note negative experiences with payment, frequently reporting unexpected charges and... See more

Cancellation

People report negative experiences with cancellation, often finding it difficult or impossible to cancel... See more

Refund

Customers consistently express significant frustration and dissatisfaction regarding the refund process, with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

website tricke's you into an extra order if you dont trawl through their waffle, cost me £41 extra on my first order of £30, then when i processed a refund, offered me £7. Survey arrived before pens... See more

Rated 1 out of 5 stars

This company is a criminal enterprise. They trap you into ordering extra items and will not let you go back to cancel. They play tricks when you visit the website. STAY AWAY from their website. They g... See more

Rated 1 out of 5 stars

Ordered one pen which hasn't arrived. Should have been £8.99 and charged for six pens at £53.94. Not even waiting for delivery as tracking as not updated. I have requested a refund by email and contac... See more

Rated 1 out of 5 stars

Pen never arrived. Contacted seller numerous times. Received amble generic replies... check sheds and outbuildings. Nowhere to be found. Then started ignoring my emails very bad customer service. Stil... See more


Company details

  1. Health and beauty shop

Written by the company

Orivelle is a plant-based nail care brand focused on helping customers improve the appearance and health of their nails. Our Orivelle Nail Fungus repair pen contains 17 natural ingredients designed to support cleaner, smoother, and healthier-looking nails. We are committed to transparent ingredients, responsive customer service, and a simple, natural approach to nail care.


Contact info

1.2

Bad

TrustScore 1 out of 5

151 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(151)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i ORDERED ONE PEN ONLY AND KEEP GETTING…

i ORDERED ONE PEN ONLY AND KEEP GETTING CHARGED AND SENT PRODUCTS THAT DO NOT WORK. I HAVE SENT NUMEROUS EMAILS AND THEY JUST DONT DO ANYTHING, THEN TELL ME THAT THE 30DAYS IS UP TO RETURN THE ITEM. EVEN THOUGHT YOU CONTACTED THEM ALREADY ABOUT SENDING THE PRODUCT BACK.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

No result

This product has almost the same ingredients as Lunavia. A similar, if not identical, antifungal pen.
I applied the pen to my toes, in the mornings and last thing at night, Using 3 pens over 4 months - there was absolutely no improvement to my nails and, in fact, my right big toenail has worsened.
It takes so long for toenails to grow and that's probably part of the scam, delayed complaint - lack of interest - can't be bothered.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Yet again, this scamming company have taken money from my card!

Yet again, this Scamming Company have taken more money after three months. They said I took a subscription out, which is completely untrue. They have just told me to go onto their website and cancel the subscription myself, however they then said that I didn’t actually take out a subscription, so why did they take another payment? Obviously, they are not intending to refund me, so I have contacted my Bank and raised a chargeback. Let’s see if that does the trick! Avoid this Company like the plague. It doesn’t help that they are an American Company!

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Tried to order fungus pen

Tried to order fungus pen, bank transaction was declined but received bank charge of $44.49, card was blocked and no order confirmation. Then they attempted additional charges of $52, $2.95 and $59 (all blocked) - also with no orders!

SCAMMERS - stay away from them!

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Scammed

I have been scammed out of £98 .My original order was for 3 pens plus 3 free which should according to the website be £8.99 per pen. I filled in my payment details but the next page offered a spray at £13.99 which I did not ant or the option to pay the full amount I didn't select either so assumed the order had not been completed as I didn't confirm anything.I then checked my credit card statement to see a payment of £98 for 2 lots of pens Have been trying all day since placing the order which had not been shipped to cancel.A girl called Mia did get back to me and I asked to cancel the order.I then got an email to say my order had been shipped.Will now be reporting this as a scam and fraud to my bank

19 July 2026
Unprompted review
Rated 1 out of 5 stars

Two credit card declined the…

Two credit card declined the transaction, that should've given me an idea how bad this co. is. They sent to my Apple card eight requests for payment, all denied. During check out a second 6 pen was added which I did not see nor approve. Will be cancelling the transaction with Apple Card and already sent this company email requesting cancellation

19 July 2026
Unprompted review
Rated 5 out of 5 stars

I have to say that the orivelle pen amazing

I have to say that the orivelle pen is amazing my husband has had fungal toes for 4-5 years started on his big toe and spread to two others I had tried everything but nothing worked .we started using the orivelle pen one month ago and with filing the nail down and using this pen it has actually worked it will be another couple of weeks before it's all gone but I can't praise it enough well done orivelle pen

19 July 2026
Unprompted review
Rated 1 out of 5 stars

stay away

As I have read from other reviews they have added on an extra payment which was not ordered! They do not show the total amount until you press the payment button.
I will cancel payment through the credit card company. Remember always use a CREDIT CARD when buying online!!!! They should stop companies like this one from advertising online!

18 July 2026
Unprompted review
Rated 1 out of 5 stars

This company is a criminal enterprise

This company is a criminal enterprise. They trap you into ordering extra items and will not let you go back to cancel. They play tricks when you visit the website. STAY AWAY from their website. They got my credit card somehow and charged it without consent. they are crooks of highest order.

11 July 2026
Unprompted review
Rated 1 out of 5 stars

I never authorized them to take my money in the first place now won’t give it back. Complete SCAM!!!!

I never authorized them to take my money just clicked on the advertisement (not sure why I even did), they took my money and are refusing to refund it. One person at their company says it’s been canceled and that I will get my money they other’s say since I opened a dispute they won’t help me with anything including a return if they do send these products that I never authorized to be sent in the first place. Complete scam!

12 July 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER UNLESS YOU ARE READY TO…

DO NOT ORDER UNLESS YOU ARE READY TO CONTINUE TO PAY FOR UNAUTHORIZED UNEXPECTED CHARGES. I placed an order and was sent 2x the amount I wanted. Even when I tried to cancel the order I was told it was too late. THEN, I immediately MADE SURE THERE WAS NO SUBSCRIPTION; however, 3 months later another charge. WITHIN the hour of being notified of an order I did not place, I communicated with them that it was an unauthorized order as they had confirmed there was no subscription open and the order should not have been placed, except that the next thing I know I am being told it was too late to cancel the order and that I must just pay. I DIDN'T EVEN PLACE THE ORDER. - If you want to try this, do not order from them. Find a third-party seller like Amazon. It will be cheaper in the long run.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Thieves - Avoid at all cost!

They gave me a £200 credit to use after my first purchase. I applied the credit to my purchase which was a little over £200. When I processed the order they charged my credit card in full. When I raised this with them they refused to pay the money back even though they admitted the error.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed 😞

Upscaled my order without my permission. Got intouch with company within half an hour once I noticed this had happened. Got an email stating this could be sorted & extra charge would not be taken. I now have had another email saying this will now not happen as order sent out, sure I will be happy with product once I have used it & keep extra pens. Have said if I don't want them to get back in touch. Seems as though this is one big con. Would not trust this company.

12 July 2026
Unprompted review

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