I recently made my first purchase from Onecompress. Ordering and paying were easy and I received my order within the timeframe that was stated. Upon receiving my order I had some questions about the... See more
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Comfortable compression wear for more enjoyable pain relief and recovery.
Mill Rd., 14052, Buffalo, NY, United States
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Not only do I suffer from knee pain, but I have had restless leg syndrome for decades. I thought that wearing these compression sleeves would be uncomfortable and hard to get used to - but they were not at all. They have been so great — they helped both my knee issues and restless legs! I am so happy to have found this company!
Leg sleeves are soft and supportive. Customer service and delivery exceptional. Made in the USA even better.
Justine provided outstanding customer service! She made my entire experience with Onecompress easy and stress-free through her friendly, professional, and attentive approach. She was extremely helpful, took the time to address my questions, and made sure I felt confident and satisfied with my experience. Her excellent customer service reflects positively on Onecompress. I would highly recommend Onecompress products to anyone looking for quality products backed by knowledgeable and dependable customer support.
I have a meniscus tear to my right knee and I’ve tried so many wraps, sleeves, etc with no success. I was afraid to order another sleeve product for my knee but so thankful I did, because Onecompress as made a difference and especially at night when I couldn’t get comfortable & in pain making it for many sleepless hours. I ordered another one to have as a backup and somehow ordered the wrong size. Just one email and the problem was solved in less than an hour or two. They placed another order for me free of charge and asked to pass the wrong size sleeve on to someone who could use it. Which I am very happy to do so & will happily continue to let others know what a great company & product they are & have! Thank you Onecompress!
I recently had knee replacement surgery. I am having issues with swelling in my calf and knee after 2 months. My doctor mentioned compression, so searching around for the best accommodation, I found Onecompress. After reading their recommendations, I ordered a full leg sleeve. It has helped to mitigate some swelling in the first week. However, the sleeve stretched out so much at the top, it wouldn’t stay in place. I contacted the company and immediately received a response from Tiffany. She was very helpful. She suggested a few things to remedy the problem, but they did not help. After I told Tiffany the results she immediately offered a replacement, which is on its way to me now. It is nice to have a company stand by their guarantee. I fully recommend Onecompress and their bamboo products.
Hello i thought I ordered a bigger size but i ordered wrong size and wrong sleeve. I reached our by email explaining my situation and got connected with a man named Dane
He emailed me back rather quickly and let me know that I was sent what I ordered and not what I emailed him. I apologized for my miscommunication and agreed to keep them
Dane did the most beautiful and amazing thing
He is sending me.a pair free of charge. Told me.to keep the one's i paid for of give them to someone who could use them
, i.was totally shocked but grateful because he did not have to do that! Thank you so much Dane, I appreciate you and what you did for me!
I had purchased two medium knee sleeves and they were a bit big. I contacted OneCompress to ask if I could exchange one for a small and my husband would use the medium. A rep named Avon contacted me the NEXT DAY and let me know that she would just send me the small knee sleeve and I could keep the extra medium. Now THAT is great customer service! The sleeve also seems to really relieve those night "aches" I used to get in my knees and after about two weeks of using the knee sleeve, I can go down the stairs do squats at the gym more easily. So glad I gave these a try.
Reply from Onecompress
I received the sleeves quickly. I bought extra large and 2X leg sleeves and knee sleeves. The extra large did not fit because they rolled and the 2X would roll after wearing them for one night and they slid down if I wore them during the day. After washing them, they stopped rolling and they stay up better. I have not tried wearing them during the day because they do slide down, but I believe that’s because of the shape of my leg. I asked about an exchange for the extra large that do not fit, and Dane was very helpful in getting me replacement sleeves. Their customer service is outstanding. Very quick to respond and very helpful in determining what was needed. Thank you, Dane for your help.
Reply from Onecompress
They were wondeful to deal with, esp. Tiffany, who worked hard to get a proper fit for me.
Reply from Onecompress
Dane and the entire Onecompress team went out of their way to offer me support and encouragement during a challenging, painful period of my life. Their nerve cream worked wonderful for my nerve pain, leaving a nice mild cooling feeling, not over intense. I will be recommending Onecompress to others.
Reply from Onecompress
wearing the gloves in the night. helps to relieve arthritis in my Fingers.
Reply from Onecompress
Customer service was great when I had to return 2XL . They sent out replacements quickly Great help for my CPID.
Reply from Onecompress
I had the best experience with the customer service department at "onecompress" especially with an agent of theirs Mariz Ville.
I had a problem with a recent order as far as wrong sizes I had mistakenly ordered.
There were no questions or hassel about refunding my orders cost
Mariz was both very friendly and helpful.
I would recommend to anyone that "onecompress" is the company to deal with,
Michael J Kleinmeyer
Reply from Onecompress
These guys are great. Our daughter is going through a very challenging medical ordeal and we ordered her leg and hand compression sleeves. The sizes were challenging and Justine has been great to work with and get everything straightened out. The products are top notch and not your normal Amazon cheap alternatives. They work great. Are comfortable and easy to care for also.
Reply from Onecompress
My exchange experience was smooth, fast and easy. On a Sunday evening, I emailed the support team at OneCompress admitting my mistake in ordering the wrong size. I was emailed back VERY quickly by Tiffany, who had already processed my exchange and sent me the right size. Moments later I received the automated confirmation email that my new order was underway. At Tiffany's suggestion, I'm going to donate the items that were the wrong size rather than return them. My thanks to Tiffany and the OneCompress team for a great customer service experience.
Also btw... If your foot is Men13US slim foot and calf, go for XLG compression sleeve. If you are Men13US with a wide foot and calf, try the 2XL.
Reply from Onecompress
I tried using the knee sleeve at night for about 2 weeks to help with the swelling from my bone on bone arthritis. I did not find that it helped with how my knee felt in the morning or during the day. I don't understand how it can drain extra fluid from the knee - where does it go if it leaves the knee?
I received good help from Nelson when I reported this, offering me a full refund.
Reply from Onecompress
One Compress is “The Best Product” bar none. From the time you first order them (Socks) to the time you wear them be prepared for only the very best of living and feeling comfortable.
Reply from Onecompress
Tiffany, a member of their customer support was very helpful with my returns and exchange. Tiffany went beyond my expectations. She is an asset to her company.
Reply from Onecompress
Avon was an extremely helpful customer service representative. I’m very impressed by their return policy.
Reply from Onecompress
The minute i put on my knee sleeves I could feel they were going to be very helpful! The first night my painful knees didn't wake me up because they didn't hurt like they had been!
Yesterday I ordered the leg sleeves and look forward to seeing how they help, i feel confident they will based on my knee sleeve experience.
The personal touch and quick response to my questions is unusual customer service now days. I am very thankful.
Telling all my friends with knee pain about this product!
Reply from Onecompress
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