Parked straight up, and went to reception, put registration in at the reception, then got a cheap uber into town. Much less stressful than driving into the busy center. Staff at the travel lodge rec... See more
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Easy to park , spacious spaces, very reasonable pricing for London well lit There was however not much signage to let me know where to go to get the stairs exit etc this could be improved , also... See more
Company replied
Very easy to locate the parking spot, lovely host, we know ked on the door to make sure they were happy with where we’d parked, some great local knowledge on how to get to our destination via the pub!... See more
Avoid at all cost. Location is good, short walk to Wembley Stadium. However due to total lack of control/ any organisation at all by the parking attendants it resulted in a melee of cars trying t... See more
Company replied
Company details
- #12 of 19 best companies in Car park
- #25 of 32 best companies in Electric vehicle charging station
- #110 of 193 best companies in Online marketplace
- #3 of 8 best companies in Parking Garage
- #3 of 7 best companies in Public Parking Space
- #8 of 9 best companies in Valet parking service
About JustPark
Written by the company
JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.
On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.
Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.
JustPark
Written by the company
- The Parking App
- The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.
Contact info
United Kingdom
- help@justpark.com
- justpark.com
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Location and staff were fantastic
Location and staff were fantastic, my wife is disabled and they were very accommodating and helpful. Highly recommended, only a 3 minute walk from the stadium
Really easy to find pleasant man…
Really easy to find pleasant man greeting you brand new secure school car park ideal for going to the football.
Excellent and very convenient location…
Excellent and very convenient location for parking. The booking system was easy and the process very reliable. Was happy that the car was left within a secure and safe location.
A very handy and convenient way to…
A very handy and convenient way to pre-book parking. No issues at all.
Parked at Teesside airport
Parked at Teesside airport, barrier lifted no problem on entry to the car park but after a 10 day holiday I drove up to the barrier to exit and there was an uncomfortable delay before the barrier lifted. All parking fees paid in advance and time allocated well within the time paid for.
Excellent position
Excellent position
Great instructions and perfect stop for parents to see kids into co op live and sit and wait
Thanks for this facility
Easy to book
Easy to book, good clear instructions and directions. Lots of spaces. Stress free.
PREBOOKED, NO SPACES AVAILABLE
We arrived after PREBOOKING and paying online to find that there were no spaces available. We travelled in for a wedding and missed the church because of this. Completely unprofessional and entirely pointless as it defeats the purpose of booking online.
Smooth experience
Fair priced parking, especially for an event day. The parking host had cleared the space and it was easy to get in / out. Would definitely use again!
Very easy to locate the parking spot
Very easy to locate the parking spot, lovely host, we know ked on the door to make sure they were happy with where we’d parked, some great local knowledge on how to get to our destination via the pub! Will use again in the future, safe & well lit area.
Great location for parking
Was really easy to book a parking space overnight for the wedding we attended at the castle hotel neath.
You should inform people of the…
You should inform people of the limitations of this Carpark before booking.
Easy peasy
Easy and affordable parking with plenty of nearby parking available for central London
Easy to book, flexible timings and safe parking
Easy to book. Safe parking which had key coded access via secure gates. Good communication to provide clear instructions and directions to the parking area. Overall very happy.
Paid in advance, charged again at exit
Paid in advance online for reservation and when I tried to exit, the paying machine tried to charge me again for the whole day (£40).
If it wasn't for the staff at the Hotel where I'd parked (Hilton Park Lane), who went above and beyond to resolve my situation... I'd be out of pocket and extremely frustrated, angry.
Also this company "JustPark" are misleading when stating you can extend your hours of stay. What they mean is you can pay an exorbitant amount of money for a couple of hours extra, including hours already paid for.
Example: you have booked for 12pm-6pm at the cost of £27. When you try to extend the duration later, you are only given the option to pay again for the whole period inc. extension (12pm-8pm) for slightly less (£21) than the original amount.
I will avoid using this company again and look for alternatives.
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