JustPark Reviews 

208,835
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Parked straight up, and went to reception, put registration in at the reception, then got a cheap uber into town. Much less stressful than driving into the busy center. Staff at the travel lodge rec... See more

Rated 5 out of 5 stars

Easy to park , spacious spaces, very reasonable pricing for London well lit There was however not much signage to let me know where to go to get the stairs exit etc this could be improved , also... See more

Company replied

Rated 5 out of 5 stars

Very easy to locate the parking spot, lovely host, we know ked on the door to make sure they were happy with where we’d parked, some great local knowledge on how to get to our destination via the pub!... See more

Rated 1 out of 5 stars

Avoid at all cost. Location is good, short walk to Wembley Stadium. However due to total lack of control/ any organisation at all by the parking attendants it resulted in a melee of cars trying t... See more

Company replied

Company details

  1. #12 of 19 best companies in Car park
  2. #25 of 32 best companies in Electric vehicle charging station
  3. #110 of 193 best companies in Online marketplace
  4. #3 of 8 best companies in Parking Garage
  5. #3 of 7 best companies in Public Parking Space
  6. #8 of 9 best companies in Valet parking service

About JustPark

Written by the company

JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.

On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.

Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.

JustPark

Written by the company

The Parking App
The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

209k reviews

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4.4

All reviews

(208,835)

40,268 reviews in the last 12 months

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Rated 3 out of 5 stars

Parked at Teesside airport

Parked at Teesside airport, barrier lifted no problem on entry to the car park but after a 10 day holiday I drove up to the barrier to exit and there was an uncomfortable delay before the barrier lifted. All parking fees paid in advance and time allocated well within the time paid for.

1 September 2026
Rated 5 out of 5 stars

Good.

Good, Could have done with a sign saying Car Park A, otherwise perfect.

5 September 2026
Rated 1 out of 5 stars

PREBOOKED, NO SPACES AVAILABLE

We arrived after PREBOOKING and paying online to find that there were no spaces available. We travelled in for a wedding and missed the church because of this. Completely unprofessional and entirely pointless as it defeats the purpose of booking online.

6 September 2026
Rated 5 out of 5 stars

Smooth experience

Fair priced parking, especially for an event day. The parking host had cleared the space and it was easy to get in / out. Would definitely use again!

5 September 2026
Rated 5 out of 5 stars

Very easy to locate the parking spot

Very easy to locate the parking spot, lovely host, we know ked on the door to make sure they were happy with where we’d parked, some great local knowledge on how to get to our destination via the pub! Will use again in the future, safe & well lit area.

5 September 2026
Rated 2 out of 5 stars

Paid in advance, charged again at exit

Paid in advance online for reservation and when I tried to exit, the paying machine tried to charge me again for the whole day (£40).
If it wasn't for the staff at the Hotel where I'd parked (Hilton Park Lane), who went above and beyond to resolve my situation... I'd be out of pocket and extremely frustrated, angry.
Also this company "JustPark" are misleading when stating you can extend your hours of stay. What they mean is you can pay an exorbitant amount of money for a couple of hours extra, including hours already paid for.
Example: you have booked for 12pm-6pm at the cost of £27. When you try to extend the duration later, you are only given the option to pay again for the whole period inc. extension (12pm-8pm) for slightly less (£21) than the original amount.
I will avoid using this company again and look for alternatives.

5 September 2026

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