Justdone Reviews 

9,152
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 4,702 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate how exceptionally easy the platform is to navigate, making it very simple to complete daily academic assignments, study effectively, and polish essays without any major stress. Consumers frequently note the quick turnaround time, dependable overall performance, and comprehensive built-in tools available for professional writing and grammar checking. However, some people mentioned that the artificial intelligence detection tool incorrectly labels completely authentic human writing as machine-generated text during personal tests. A few other people also felt that the platform's subscription model, strict free tier limitations, and billing practices need significant improvement to build consumer trust.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting that the platform is very user-friendly and... See more

Product

Users describe positive interactions with product capabilities, noting that prompts are followed well to... See more

Artificial intelligence

Reviewers highlight ambiguous aspects of artificial intelligence, with heavily conflicting opinions regarding... See more

Service

Customers consistently note positive experiences with service, highlighting that it is very fast, efficient,... See more

Application

Reviewers mention positive feedback about the app, highlighting its high accuracy and ease of use for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They state their service as free, but you do have to pay They offer a week free trial subscription I don't doubt it works. But it's still not as expected per the advertising Though despite that,... See more

Company replied

Rated 4 out of 5 stars

I really enjoyed using justdone, the platform is very user-friendly, the AI tools work smoothly, and it helps me complete tasks much faster than before.

Company replied

Rated 4 out of 5 stars

it's not nice forcing me to write about my experience before giving me access to my work, besides, the payment process is stressful.

Company replied

Rated 4 out of 5 stars

so far it seems to be doing good. There are many things that needs to be set right. Like once it is diagnoised as humanised, it still shows AI generated.

Company replied


Company details

Written by the company

We empower learners to unlock their full potential with an all-in-one, intuitive and reliable AI-powered platform that transforms the way people learn, research, and write. By simplifying complex academic and creative tasks and upholding the highest standards, we make learning seamless, engaging, and effective - revolutionizing knowledge pursuit in a digital world. We are all-in-one AI-powered platform that enhances your learning journey - research, write, uphold the highest standards, and study effectively with tools that simplify, teach, and inspire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(9,152)

6,733 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good

good, easy use

6 April 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for your wonderful feedback!

We're delighted to hear that you find JustDone good and easy to use. We're glad that our platform makes your experience simple and convenient!

If you have any further questions or need assistance, please feel free to reach out to us at trustpilot@justdone.ai. We're always here to help!

Kind regards,
JustDone Team

Rated 5 out of 5 stars
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for your wonderful feedback!

We're delighted to hear that JustDone makes your coursework easier and helps simplify your work. We're thrilled that you're having a great experience with our platform!

If you have any further questions or need assistance, please feel free to reach out to us at trustpilot@justdone.ai. We're always here to help!

Kind regards,
JustDone Team

Rated 5 out of 5 stars

плюс

плюс плюс плюс плюс

5 September 2026
Justdone logo

Reply from Justdone

Dear Yevhen,

Thank you for your 5-star rating! We appreciate you taking the time to share your feedback about JustDone.

Your support is greatly appreciated.

Best regards,
JustDone team

Rated 5 out of 5 stars

Exclnt work

5 September 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for your review! We're delighted to hear that you were pleased with the quality of our work. Your positive feedback is greatly appreciated and encourages our team to keep delivering a helpful experience.

Thank you for your support!

Best regards,
JustDone team

Rated 4 out of 5 stars

just give me a second please

awesome, okay

7 August 2026
Justdone logo

Reply from Justdone

Dear Warren,

Thank you for your review! We're glad to hear your experience with JustDone has been a positive one. We appreciate your kind words and are happy to know you've found the platform useful.

If there’s anything we could improve to make your experience even better, we’d be glad to hear from you at trustpilot@justdone.ai.

Thank you for your support!

Best regards,
JustDone team

Rated 1 out of 5 stars

Unreliable service and no refund


This company completely misled me. I paid for a full year of their “unlimited” service, and after only two days, everything stopped working. None of my texts were processed the way the service promised. When I asked for help or a refund, they refused. Very disappointing experience.

Date of experience: September 2026

4 September 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Elena,

Thank you for sharing your experience. We understand how disappointing it must have been to encounter issues with the service shortly after subscribing, particularly when your texts were not being processed as expected and you were unable to get the resolution you were looking for.

We’d appreciate the opportunity to review what happened and better understand the issues with your subscription and requests. Please contact us at trustpilot@justdone.ai with your account details, and our team will take a closer look and assist you further.

We value your feedback and hope to have the opportunity to address your concerns.

Best regards,
JustDone team

Rated 5 out of 5 stars

Great for Academic use!

Great for Academic use!

7 April 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for your review! We're delighted to hear that you find JustDone useful for academic work. We’re glad our tools have been a helpful addition to your studies and writing process.

We truly appreciate your kind words and support!

Best regards,
JustDone team

Rated 2 out of 5 stars

Can you trust the results

Not to be trusted. I used the paid version to test AI. it came back 0% AI; used the same text on another detector and got 29% AI detected.

30 August 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Nyagoro,

Thank you for sharing your experience. We understand your concern about receiving different AI detection results for the same text. AI detectors use different methodologies and may produce varying results depending on the wording, writing style, language, and characteristics of the text, so their scores should be treated as an indication rather than definitive proof.

We’d be happy to take a closer look at the results you received. Please contact us at trustpilot@justdone.ai with more details, and our team can review your experience and assist further.

We appreciate you bringing this to our attention and sharing your feedback.

Best regards,
JustDone team

Rated 5 out of 5 stars

Good to used and have good experience…

Good to used and have good experience with it and nice

4 September 2026
Justdone logo

Reply from Justdone

Dear Lolo,

Thank you for your review! We're delighted to hear that you've had a good experience with JustDone and find it easy and pleasant to use. It's great to know the platform has been useful for you.

We truly appreciate your kind words and support!

Best regards,
JustDone team

Rated 5 out of 5 stars

important of justdone

the application provides a seamless user experience. its artificial intelligence features are incredibly helpful and have significantly improved my daily workflow. Great job;

1 September 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for the wonderful review! We’re delighted to hear that JustDone provides a seamless experience and that its AI features have made such a positive difference to your daily workflow. Your kind words mean a lot to our team. We’re glad JustDone is helping you save time and work more efficiently!

JustDone team

Rated 5 out of 5 stars

ai detector

4 September 2026
Justdone logo

Reply from Justdone

Hi Customer,

Thank you for the 5-star rating! We’re glad to hear that you’re enjoying the AI Detector. We appreciate you choosing JustDone and hope it continues to support your work with helpful insights and confidence.

JustDone team

Rated 3 out of 5 stars

The data or the paragraphs after…

The data or the paragraphs after humanisation had been lumped together and user needs to arrange the paragraphs and sorting out the chart and table messaging.

26 February 2026
Justdone logo

Reply from Justdone

Hi Esther,

Thank you for sharing this detailed feedback. We understand that keeping paragraphs, charts, and table content properly organized is important for your workflow. We’re glad you highlighted this, as it helps us improve the humanization experience. Please reach out to trustpilot@justdone.ai so our team can better assist you.

JustDone team

Rated 5 out of 5 stars

Its a great tool to build your product

Its a great tool to build your product. I love it!

2 June 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for the fantastic review! We’re thrilled to hear that JustDone is helping you build your product and that you love using it. It’s great to know our tools are supporting your work and making your creative process easier.

JustDone team

Rated 5 out of 5 stars

very helpful

very helpful

14 August 2026
Justdone logo

Reply from Justdone

Hi Agustin,

Thank you for the kind feedback! We’re glad to know JustDone has been helpful to you and has made your work a little easier. It’s always great to hear when our tools provide useful support when you need it.

We truly appreciate your support and hope JustDone continues to be a helpful part of your day!

Best regards,
JustDone team

Rated 5 out of 5 stars

The speed at which it works is very…

The speed at which it works is very user-friendly.

2 September 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for your wonderful feedback!

We’re delighted to hear that you appreciate the speed and ease of use of JustDone. We’re happy to know that our platform makes your experience quick and convenient.

If you have any questions or need assistance, please feel free to reach out to us at trustpilot@justdone.ai. We’re always happy to help!

Kind regards,
JustDone Team

Rated 2 out of 5 stars

randomly dosnt work

randomly dosnt work

1 September 2026
Justdone logo

Reply from Justdone

Dear Rosena,

Thank you for taking the time to share your feedback.

We’re sorry to hear that JustDone doesn’t always work as expected. We’d be happy to look into this and help resolve the issue.

Please contact our support team at trustpilot@justdone.ai with your account details and some information about the issue, including which feature you were using and what happened when the problem occurred. Screenshots would also be helpful if available.

Thank you for your patience and understanding.

With appreciation,
JustDone Team

Rated 5 out of 5 stars

authentic response

2 September 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for your wonderful feedback!

We're delighted to hear that you had a positive experience with JustDone and found our platform easy and convenient to use. We're also glad to know that our support team was able to assist you quickly and effectively.

Your feedback means a lot to us and motivates our team to continue providing a great experience for our users.

If you have any further questions or need assistance, please feel free to reach out to us at trustpilot@justdone.ai. We're always happy to help!

Kind regards,
JustDone Team

Rated 3 out of 5 stars

the detail is still missing

the detail is still missing

2 September 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for taking the time to share your feedback.

We are sorry to hear that some details are still missing from your experience with JustDone. We understand how important it is to have complete and accurate information.

Please contact our support team at trustpilot@justdone.ai with your account details and the specifics of your situation so we can investigate the matter in detail and assist you further.

Thank you for your patience and understanding.

With appreciation,
JustDone Team

Rated 5 out of 5 stars

still not working

2 September 2026
Justdone logo

Reply from Justdone

Dear Customer,
Thank you for taking the time to share your feedback. We noticed your comment that the issue is still not working, and we’d like to better understand what you’re experiencing.

Please contact us at trustpilot@justdone.ai with a few details about the problem, and our team will be happy to look into it and assist you further.

We appreciate you bringing this to our attention and hope we can help resolve the issue.

Best regards,
JustDone team

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