The delivery guy was excellent. Due to parking issues on the day he couldn't park outside the house to unload. However, he got as close as he could unloaded and then helped drag the bags to our drive... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I called into the Otley branch yesterday to order some acoustic panels and some other bits. The panels were very competitively priced and they’re of a very good standard. I have just had everything de... See more
Company replied
Good website, easy to order, very quick delivery. Driver was very helpful and delivered a large bag of gravel exactly where I needed it. Very competitive price. Overall very good experience highly re... See more
Company replied
First time I have ever ordered anything from Atkinson builders merchant . Very pleased with the free and speed of delivery. They also had the best pricing and product arrived in good packaging. Have u... See more
Company replied
Company details
Written by the company
JT Atkinson is a family owned independent Builders' merchant with over 150 years' experience in the supply of building materials. With our head office in Middlesbrough and 37 branches located in Tyne and Wear, Durham, Teesside, North Yorkshire and Cumbria, the company is able to supply materials to customers across the North of England. With a comprehensive stock range of traditional building, roofing, timber, plumbing and heating materials, a growing range of sustainable products, local knowledgeable staff and a large fleet of delivery vehicles, JT Atkinson are equipped to provide supply solutions across many product ranges from each outlet. The success of JT Atkinson has always been based on having a wide range of products available from stock and supported by a high level of service from knowledgeable, friendly staff. We are committed to providing outstanding service to our customers, but don't take our word for it - give us a try. From bricks to bathrooms, timber to tiles, we do our utmost to serve the needs of the building and associated trades.
JT Atkinson & Sons Builders Merchant
Written by the company
Fast & Reliable Shipping & Service
Orders placed before 2pm will be dispatched on the same day!
Orders placed before 2pm will be dispatched on the same day!
Contact info
Thornton House, Cargo Fleet Lane, Middlesbrough, TS3 8DE, Middlesbrough, United Kingdom
- 01642 204 414
- help@jtatkinson.co.uk
- jtatkinson.co.uk
4.8
Excellent
15k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very good service and delivery.
15 October 2026
Good product which arrived on time and…
Good product which arrived on time and well packaged.
22 October 2026
Quick efficient service/delivery
Quick efficient service/delivery. When contacted the branch was very helpful.
15 October 2026
Efficent when ordering my cowl
22 October 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review David. It is great to hear that you found it easy to order from us and that it arrived promptly. Thank you for choosing JT Atkinson and we hope to see you again soon
The communication was excellent
The communication was excellent, good price and the delivery driver made the whole experience easy...
14 October 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Christopher. It is great to hear that you received excellent communication from our Skipton branch and that our driver made the delivery experience so easy. Thank you for choosing JT Atkinson and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. We are pleased to hear that you received such great service from our Bishop Auckland branch. Thank you for choosing JT Atkinson and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you Carrie for this review. It is great to hear that you are happy with the service you received from our Grange branch. Thank you for choosing JT Atkinson and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review David. We are pleased to hear that you are happy with the pricing and delivery of your order and that you received such great service from our colleagues in our Cockermouth branch. Thank you for choosing JT Atkinson and we hope to see you again soon
Online order with delivery
Ordering was easy on line and the delivery was made the same day.
The lad who delivered was excellent arrived in time and even helped me stack the materials in my garage.
Can't ask for more than that.
19 October 2026
Reply from JT Atkinson Builders Merchant
Thank you Paul for taking the time to write this review. It is great to hear how helpful our driver from our Pickering branch was. Thank you for choosing JT Atkinson and we hope to see you again soon.
All round good service
Delivered same day of ordering.
Lad delivering the materials very nice and friendly, took an interest in my project. Helped carry the materials.
Very professional and great example/ambassador for the company.
19 October 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Jacob. It is great to hear about the amazing service you have received from our Scarborough branch. Thank you for choosing JT Atkinson and we hope to see you again soon
Order placed online for delivery from…
Order placed online for delivery from local branch.
It's well known that the JT Atkinson website isn't terribly accurate when it comes to product availability, but we did manage to order what we needed and as always delivery was excellent.
12 October 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Richard. It is great to hear that our Kirkby Stephen branch delivered in good time. Thank you for choosing JT Atkinson and we hope to see you again soon
Fantastic comms throughout the delivery…
Fantastic comms throughout the delivery process and great product.
19 October 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Kim. It is great to hear that you are happy with the communication you received. Thank you for choosing JT Atkinson and we hope to see you again soon
Excellent service
Very quick delivery. Easy to use website. Very friendly and very helpful delivery driver who went above and beyond to help.
11 October 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Martin. It is great to hear that you found it easy to use our website and that our driver from our Whitehaven branch was friendly and helpful. Thank you for choosing JT Atkinson and we hope to see you again soon.
Well Packaged
Well Packaged, Delivered Promptly With Care & Left Exactly Where Instructed.
17 October 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. It is great to hear that your order was well packaged and delivered with care by the courier. Thank you for choosing JT Atkinson and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you found it easy to please your order with us. We are also pleased to hear that you are also happy with the fast delivery you received as well as the price you were quoted. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Great stuff n speedy delivery
14 October 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the product that you have received and that this was delivered quickly for you. Thank you for choosing JT Atkinsons and we hope to see you again soon.
We found what we wanted on your…
We found what we wanted on your website. And it was a better price than others.it was in stock so got delivered within two days. Fantastic service.
14 October 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you were able to find the item you were looking for and that it was available and delivered quickly to you. We are also happy to hear that you found our pricing to be better. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Middlesbrough Branch. It is great to hear that you found it easy to place your order and that it was delivered quickly. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Speedy and easy
5 October 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you have found us to be speedy and easy to use. Thank you for choosing JT Atkinsons and we hope to see you again soon.
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