JJ Prints Reviews 

540
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the prints, noting their vibrant appearance and excellent material, even from personal photos. Many people highlight the exceptionally fast delivery, with orders often arriving ahead of schedule and well-packaged for protection. The service is also frequently described as outstanding, with the company going above and beyond to assist customers. However, some customers noted product quality issues, mentioning manufacturing errors like scratches, chips, or a dull appearance to the naked eye. A few others experienced unreliable delivery tracking and delays receiving their orders.

What people talk about most

Product

People report positive experiences with the product, praising its quality, with many customers stating that... See more

Quality

Consumers find quality to be positive, with many reviewers praising the exceptional and brilliant quality of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Service

Customers consistently note positive experiences with service, often describing it as great, excellent, or... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company produces high quality prints and we bought 2 for delivery early in the New Year. Their overnight service had been suspended over the holiday period but once they were aware of our requirem... See more

Company replied

Rated 5 out of 5 stars

Absolutely chuffed with how our pictures came out! Items were delivered within timescale given and we'll packaged to avoid any damage during transit. Bonus is that it wasn't delivered via Evri who are... See more

Company replied

Rated 5 out of 5 stars

Really quick delivery and fantastic custom prints using my own uploaded images. Only one thing could have improved the service and that would be a resolution checker with confirmation that images uplo... See more

Company replied

Rated 5 out of 5 stars

I did wonder how the prints would come out as they were my own pics from my phone. Turns out they are absolutely fantastic and I couldn’t be happier with them. Super fast delivery too and all the prin... See more

Company replied


Company details

  1. #13 of 20 best companies in Poster Shop
  2. #127 of 212 best companies in Decoration and Interior Design Store
  3. #236 of 375 best companies in Gift shop
  4. #161 of 245 best companies in Home improvement shop
  5. #22 of 25 best companies in Motorsports Shop
  6. #25 of 40 best companies in Photo printing service

Written by the company

JJ Prints is a family-run business bringing your favourite photos and designs to life as bold, frameless wall art. Whether it’s your own picture or one of our 1,100+ artist-made designs, we’ve got something for every space. Fast UK delivery, friendly service, and prints made with care — that’s JJ Prints.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

540 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(540)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Yeah great quality and great delivery…

Yeah great quality and great delivery time you really don’t mind spending the money for items that good my only possibly issue would be maybe the price of self healing hangers but if I could give 4.8/5 I would

2 July 2026
Rated 5 out of 5 stars

Best Fathers Day!!

Was given this print for Fathers Day, I'm told the delivery was quick. It was well packaged and the picture was quality!!!! Will be using again in the future!

11 June 2026
Rated 1 out of 5 stars

The picture wasn't what I was…

The picture wasn't what I was expecting, very poor quality and not worth 31£ at all I will be sending it back as it was a present fir my son .who is a big formula 1 fan and has been for a long time

4 June 2026
JJ Prints logo

Reply from JJ Prints

Hi Caron,

Please feel free to reach out to us via email and as always you have a 30 day period in which you can return your product for a full refund. Apologies it did not meet you expectations on this occasion.

kind regards,

Josh & Jack
Co-founders

Rated 5 out of 5 stars

Great company

First time I’ve used jj and must say very impressed, the quality of my picture is fad and delivered in good time. Would definitely recommend

29 May 2026
JJ Prints logo

Reply from JJ Prints

Thank you Anthony very kind words!

Rated 1 out of 5 stars

Purchased 1 of the pictures …

Purchased 1 of the pictures for my daughter not knowing u had to buy the hanger separately to be honest it should come with it and up the individual if they want it on it I contacted the company through watsapp and got to say there service isn't great sent 1 message and not herd anything else I thought using watsapp ud get to speak to somone really not happy with the service

13 May 2026
Unprompted review
JJ Prints logo

Reply from JJ Prints

Hi Laura,

Sorry that it wasn't clear enough on the product page and the response on whatsapp didnt come soon enough for you.

The option to add wall fixings to your print is just below where you select the size and finish of your print and the reason we do this is a lot of customers like to put their prints in frames.

If you drop us an email i would happily on this occasion as a gesture of good will send you out a hanger.

Josh & Jack
Co-founders

Rated 5 out of 5 stars

Absolutely thrilled with my purchase…

Absolutely thrilled with my purchase from JJ Prints. I ordered multiple pieces of wall art and the quality is excellent. The prints arrived quickly, were well packaged, and look even better in person. The glossy finish gives them a deep, premium look that really stands out on the wall. Great selection, fast shipping, and a high-quality final product. I would definitely recommend JJ Prints and will be ordering again.

9 May 2026
Unprompted review
JJ Prints logo

Reply from JJ Prints

Hi Robert,

Thank you for such kind words and the continued support of our little business!

Josh & Jack :)

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