Hawkinsport & Son Reviews 

50
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Absolutely amazing and informative guidance when in Bourne End shop. Specifically, one of your employees, Connor provided exquisite information and help when choosing my new hockey stick and hockey... See more

Company replied

Rated 5 out of 5 stars

Helpful staff. Vicky assisted me with printing on a running vest. The item was ready well before my deadline & price reasonable. Separately, Hawkinsport is a really good sports store, with a wide var... See more

Company replied

Rated 5 out of 5 stars

The shop was well staffed so it meant we didn’t wait to be helped. The staff we spoke to all knew uniform requirements very well and were all extremely helpful when we had additional questions. My c... See more

Company replied

Rated 3 out of 5 stars

The service and delivery was good. Unfortunately, the sizing was way off kilter. I am usually a 12, so ordered a Medium, which is said to be 12-14. It is not. It is far too tight. Sadly, as I had it... See more

Company replied

Company details

  1. #102 of 129 best companies in Sporting Goods Shop
  2. #5 of 7 best companies in Cricket shop
  3. #3 of 4 best companies in Hockey Shop
  4. #10 of 14 best companies in Rugby Shop
  5. #28 of 37 best companies in Running Shop
  6. #87 of 145 best companies in Sportswear Shop

Written by the company

Hawkinsport is a trusted independent sports and schoolwear retailer with over 50 years of experience. Based in Bourne End, Buckinghamshire, we provide high-quality school uniforms, PE kits, and sports equipment both in-store and online. We’re proud to offer expert advice, a wide range of products, and excellent customer service. Whether you’re kitting out a team, preparing for the school year, or updating your gear, we’re here to help you get it right.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

50 reviews

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4.4

All reviews

(50)

39 reviews in the last 12 months

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Rated 1 out of 5 stars

Overpriced uniform and the discount…

Overpriced uniform and the discount codes are a scam

27 March 2026
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Reply from Hawkinsport & Son

Thank you for taking the time to leave a review. We're sorry to hear that you were disappointed with your experience.

School uniform is a specialist product, with garments designed to meet individual school requirements and standards. We understand that it can be a significant expense for families, and we always aim to keep our pricing as fair and transparent as possible while continuing to provide high-quality, school-approved garments.

We're also concerned to read your comments about our discount codes, as they're certainly never intended to be misleading. We'd really appreciate the opportunity to understand what happened and investigate this further.

Please feel free to contact our customer service team at sales@hawkinsport.co.uk with a few more details, and we'll do our very best to help.

Rated 5 out of 5 stars

Very helpful

Very knowledge, helpful, sorted out the new school uniform fitting in a calm and friendly manner.

26 June 2026
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Reply from Hawkinsport & Son

Thank you for your lovely review. We’re so pleased our team made the school uniform fitting a calm and positive experience. We know getting ready for a new school can be a busy time, so it’s great to hear we were able to help you find everything you needed.

We really appreciate your feedback and look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Five star!

Only ever superb service from knowledgeable staff.

24 June 2026
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Reply from Hawkinsport & Son

Thank you so much for your 5-star review, Paul. We're delighted to hear you've consistently received superb service from our team. We pride ourselves on providing knowledgeable advice and helping every customer find exactly what they need. We really appreciate your continued support and look forward to welcoming you back again soon 😊

Rated 4 out of 5 stars

Sons school PE shorts

Sons school PE shorts

24 June 2026
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Reply from Hawkinsport & Son

Thank you for your review, Kirsty. We're pleased to hear you were happy with your experience. We always strive for 5 stars, so if there's anything we could have done to make your visit even better, we'd love to hear your feedback. We hope to see you again soon 😊

Rated 5 out of 5 stars

Incredible service and guidance

Absolutely amazing and informative guidance when in Bourne End shop.
Specifically, one of your employees, Connor provided exquisite information and help when choosing my new hockey stick and hockey shoes
Very helpful, 5 stars all day, amazed by Connor and the team’s work.
Thank you!

13 June 2026
Unprompted review
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Reply from Hawkinsport & Son

Thank you for your fantastic review, William!
We're delighted that you had such a great experience in our Bourne End store. Connor really takes pride in helping customers find the right equipment, so we're really happy to hear that his advice and guidance helped you choose your new stick and shoes with confidence. We hope you're loving your new gear and enjoying every minute out on the pitch with it.
We look forward to welcoming you back to the store soon 😊

Rated 5 out of 5 stars

great

great! very prompt and exactly as expected

26 May 2026
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Reply from Hawkinsport & Son

Thanks so much for leaving us a positive review! Really glad to hear you were delighted with the service and hope to help you again soon 😊

Rated 5 out of 5 stars
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Reply from Hawkinsport & Son

Thanks for your review, great to hear you’re happy with your goods. We appreciate your support and hope to help you again soon 😊

Rated 5 out of 5 stars

Experienced helpers

The shop was well staffed so it meant we didn’t wait to be helped. The staff we spoke to all knew uniform requirements very well and were all extremely helpful when we had additional questions. My child was able to try on the uniform in a spacious dressing room and if we needed different sizes they were readily available on the shop floor. Everyone was friendly and attentive.

25 April 2026
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Reply from Hawkinsport & Son

Thank you so much for your lovely review, Camilla. We’re really pleased to hear the team made the uniform fitting process smooth and stress-free for you and your child.
We know how important it is to have knowledgeable staff on hand during uniform fitting, so it’s great to hear you felt well looked after and able to get the right sizes easily. We’ll pass your kind comments on to the team and hope to see you soon 😊

Rated 3 out of 5 stars

Disappointing sizing

The service and delivery was good.
Unfortunately, the sizing was way off kilter. I am usually a 12, so ordered a Medium, which is said to be 12-14. It is not. It is far too tight. Sadly, as I had it personalised I cannot return it.
Please be more accurate with your sizing; I had a similar problem a while ago with the women’s shorts, but at least they were able to be returned

24 April 2026
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Reply from Hawkinsport & Son

Thank you for your feedback, Megan. We’re really sorry to hear the garment wasn’t sized as expected. The sizing information shown online is provided directly by the manufacturer as fit can vary between brands and styles. We will certainly pass your feedback on.
While personalised items are normally non-returnable, we’d be very happy to take a look and see whether there is anything we can do on this occasion. Please email us at sales@hawkinsport.co.uk
with your order details and our team will do their best to help.

Rated 5 out of 5 stars

Great product knowledge (I was buying a…

Great product knowledge (I was buying a cricket bat). So much better than making a blind purchase online..!! Well done Hawkinsport team.

24 April 2026
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Reply from Hawkinsport & Son

Thanks for the great feedback Tim, really pleased our team could help you with the cricket bat and share the right advice. We’ve got a real passion for cricket in-store, and we always aim to match that with proper hands-on expertise so customers can choose with confidence. We appreciate your support and hope to see you again soon at Hawkinsport 😊

Rated 5 out of 5 stars

Great advice and service

Great advice and service

24 April 2026
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Reply from Hawkinsport & Son

Thanks for the kind words, David - much appreciated. Glad the team could help, and hope to see you again soon 😊

Rated 5 out of 5 stars

Incredible people

Incredible people! I had to exchange my swimsuit for another size and the turnaround was amazing, I definitely will be returning and recommending
Staff are polite and helpful and they stock things others don't

24 April 2026
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Reply from Hawkinsport & Son

Thanks so much for the lovely review, Tess, “incredible people” is a great compliment and means a lot to the team!
Really glad we could get the exchange sorted quickly for you, and that you found what you needed. Appreciate the recommendation too, and we look forward to seeing you again soon 😊

Rated 5 out of 5 stars
Hawkinsport & Son logo

Reply from Hawkinsport & Son

Thanks for the review Gavin, great to hear everything arrived quickly and that you’re happy with the quality. Appreciate you choosing Hawkinsport and looking forward to seeing you again soon 😊

Rated 5 out of 5 stars

Went to get a racquet restrung

Went to get a racquet restrung. The lady was very helpful and knew what she was taking about. She said at one point she was almost certain about the type I needed but checked before going ahead with my order.
I left my racquet one day and it was ready the next’s an excellent job all round.

25 March 2026
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Reply from Hawkinsport & Son

Thank you for your kind review, Tricia. We’re really pleased to hear you were well looked after and that the restringing was completed quickly for you. We know a fast turnaround its really important to our customers. Hope to see you again soon 😊

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff! Always find what we need.

28 March 2026
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Reply from Hawkinsport & Son

Thank you for your kind review, Zollie. We’re so pleased to hear you always find what you need and that our team continues to be friendly and helpful, that’s exactly what we aim for. We really appreciate your support and look forward to seeing you again soon 😊

Rated 5 out of 5 stars
Hawkinsport & Son logo

Reply from Hawkinsport & Son

Thank you so much for leaving us a review, Shirley. So happy to hear that you received the excellent, friendly customer service we strive for. Hope to see you in store again soon 😊

Rated 5 out of 5 stars

Reliable and good communication

Pleasant and helpful staff

24 February 2026
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Reply from Hawkinsport & Son

Thank you for taking the time to leave a review, Adele. The team in our store pride themselves on delivering excellent customer service and will be delighted to hear you had a great experience. Hope to see you again soon 😊

Rated 5 out of 5 stars

Excellent after care service

They took my son's hockey stick in because there was a rattle from inside. Last time this happened, it was a simple fix to take some tiny bits of carbon fibre out. However, after an hour of trying they still couldn't remove the rattle. So, they are sending the stick back to Gray's because it should still be under warranty, and they provided me with a brand new stick of the same type from Gray's, with a small payment to cover the difference in price. I think this is fabulous customer service and it ha cemented my trust in an already very trustworthy shop. Highly recommended!

24 February 2026
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Reply from Hawkinsport & Son

Thanks so much for your thoughtful review, Rupert.
We’re really pleased we could help get the situation sorted for your son. While we always hope for a quick fix, sometimes the right solution is making sure the product goes back to the manufacturer, and we’re glad we could provide a replacement straight away so he wasn’t left without a stick.
Your trust and support means so much to us, and we truly appreciate the recommendation. We look forward to helping you both again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service. Would use again. Hawkinsport is a company that stocks a number of the sports brands my son wears.

24 February 2026
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Reply from Hawkinsport & Son

Thanks for your kind review, Jack. We’re really pleased to hear you received excellent service. We work hard to offer a wide range of brands so there’s something for everyone, and it’s great to know we’re able to support your son with the kit he loves to wear. We look forward to seeing you again soon 😊

Rated 5 out of 5 stars

Helpful staff at Hawkinsport

Helpful staff. Vicky assisted me with printing on a running vest. The item was ready well before my deadline & price reasonable.
Separately, Hawkinsport is a really good sports store, with a wide varierty of sports equipment, appareil & footwear. Staff are knowlegable & pricing competitive. There's plenty of parking & store is conveniently located in Bourne End, Bucks.

23 February 2026
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Reply from Hawkinsport & Son

Thank you for such a detailed and thoughtful review, Blanche. We’re so pleased Vicky was able to help with the printing and get everything ready comfortably ahead of your deadline.
It’s also great to hear your wider feedback about the store, our range and the team’s knowledge. We work hard to offer a broad selection at competitive prices, so your comments really mean a lot.
We appreciate your support and look forward to welcoming you back to Hawkinsport soon 😊

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