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Igennus Healthcare Nutrition Reviews 

231
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the vitamins and supplements, noting noticeable health benefits, pure ingredients, and reliable daily formulas that support their wellness routines. Consumers also find the ordering process very simple and efficient, while appreciating the helpful support team and clear product descriptions available online. Some people were dissatisfied with occasional delivery delays, mentioning that parcels took significantly longer than expected to reach international or domestic destinations. A few other consumers also felt frustrated by isolated incidents involving damaged packages, short expiration dates, or unexpected order modifications.

What people talk about most

Product

Customers had positive experiences with product, expressing strong satisfaction with the high quality and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast shipping times and... See more

Quality

Clients share positive opinions on quality, consistently highlighting high standards and reliable... See more

Order

Reviewers highlight positive aspects of the order process, frequently praising the easy ordering and fast... See more

Service

People report positive experiences with service, highlighting excellent support, great communication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using several Igennus products for many years and believe they are of the best quality and help with some long term health conditions. The products are fairly expensive but I think this... See more

Company replied

Rated 5 out of 5 stars

I sent some vitamins and iron bisglycinate to a friend, who'd been given the usual gut troubling iron sulphate, by their GP. They were impressed by the swift delivery, and the iron bisglycinate is... See more

Company replied

Rated 5 out of 5 stars

Love the delivery firstly Royal Mail are fantastic hand you your purchase and give a lovely smile to say thank you unlike Amazon it’s like it’s left by a ghost spooky Secondly I love how caring ige... See more

Company replied

Rated 5 out of 5 stars

I have used their selection of vitamins for years. The consultants are excellent at advising you also. They might be a bit more in price, but quality and reliability is key for us! Couldn't recomme... See more

Company replied


Company details

  1. #144 of 275 best companies in Vitamin & Supplements Shop
  2. #112 of 235 best companies in Fitness and nutrition
  3. #12 of 19 best companies in Nutritionist
  4. #19 of 42 best companies in Sports Nutrition Shop
  5. #20 of 45 best companies in Wellness Programme

Written by the company

Igennus is a family-run business based in Cambridge, UK, founded by our Chairman Jav Nazemi, and now led by his daughter, Mina, our CEO. The entire Nazemi family are involved in the day-to-day running of the company, including his younger daughter Roxana and his wife. The Nazemi family are supported by a close-knit team of talented people who share our values and bring expertise and inspiration, enabling us to remain strongly science-led. We only develop products we truly believe in and use ourselves.

Free 15-minute consultations

Written by the company

Unsure where to start?
Choice in nutrition supplements is diverse and the science is complex, so where do you start? If you would like tailored advice, book a free nutrition consultation on our website for your personal protocol.

Not satisfied with your order?

We’re here to help find the right solution

If you’ve changed your mind about your order, you may return unopened products within 14 working days of delivery. If one of our products wasn't suitable for you, we’d welcome the opportunity to discuss this with you. Please contact our team at customercare@igennus.com, and we’ll review your case individually to find the most suitable outcome.

Contact info

Discover high-impact nutrition

Our expertly developed nutrition supplements are bioactive by design

4.6

Excellent

TrustScore 4.5 out of 5

231 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(231)

224 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Igennus works, is honest, and helpful

Igennus is honest and transparent. Their products are indeed effective and can be felt, and one of the biggest advantages they have over other brands is that their serving size last for several months rather than just one month, making them much more convenient than having to buy supplements every month. No other brand I’ve encountered so far offers this relaxing convenience.
Their support team is responsive, fast, and helpful.
Five stars if not even more!

22 June 2026
Rated 5 out of 5 stars

Great service

I buy fish oil on repeats and the service has been great I could change the frequency easily as needs changed. I would only recommend that they try to reduce packaging even though it is cardboard and not plastic

13 July 2026
Rated 5 out of 5 stars

Since subscribing to Igennus I have…

Since subscribing to Igennus I have been impressed by the products I have bought thus far. And the fact that you can earn rewards too is great.

29 July 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Hi Wendy,

Thank you so much for your lovely review! We're delighted to hear that you've been impressed with your products since subscribing and that you're enjoying the added benefit of our rewards programme.

We look forward to seeing you again soon!

Best,

Jen Middlebrook
Customer Care Manager

Rated 5 out of 5 stars

Excellent service

Excellent service. Competitive prices.

3 August 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Hi Sandra,

Thanks for taking the time to leave a review. We look forward to seeing you again soon.

Best,

Jen Middlebrook
Customer Care Manager

Rated 5 out of 5 stars

Great price

Great price

22 July 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Good morning Andy,

Thank you so much for your 5-star review - your feedback is very much appreciated. I'm really pleased to hear that you have found our products to be good value, and I hope you find our supplements helpful on your ongoing health journey.

Kind regards,

Melanie
Nutritional Therapist
Igennus Healthcare Nutrition

Rated 5 out of 5 stars

Excellent support and advice from…

Excellent support and advice from Melanie. Really feel I’m being listened to and all aspects of my individual issues are considered. Thank you.

24 August 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Hello,

Thank you for your wonderful review. We're delighted to hear that Melanie provided thoughtful support and that you felt listened to and understood.

We believe taking the time to consider each customer's individual needs is really important, so your feedback means a great deal to us.

Thank you for choosing Igennus!

Jen Middlebrook
Customer Care Manager

Rated 5 out of 5 stars

Less was more for Omega 3...

Enabled me to have Omega 3 supplement at high strength in one single small capsule. Purity is also guaranteed. This means a lot.

2 August 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Thank you for your thoughtful review, Sally. I'm so pleased that the concentrated formula and smaller capsule size are working well for you. I know how important quality and purity are when choosing an omega-3 supplement, so it's particularly lovely to hear that this gives you confidence in our product.

Kind regards,

Melanie Rust
Nutritional Therapist
Igennus Healthcare Nutrition

Rated 5 out of 5 stars

I love this product

3 August 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Thank you for your lovely review, Mary. I'm so pleased to hear that you're enjoying the product, and I really appreciate you taking the time to share your feedback.

Kind regards,

Melanie Rust
Nutritional Therapist
Igennus Healthcare Nutrition

Rated 5 out of 5 stars

Great product

Great product, fast delivery

2 August 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Thank you for your 5-star review, Kate. I'm so pleased you're happy with your product and that your order arrived quickly. Thank you for choosing Igennus.

Kind regards,

Melanie Rust
Nutritional Therapist
Igennus Healthcare Nutrition

Rated 5 out of 5 stars

Trusted products and advice

Easy to order products. I trust the high quality of the products and I have used their helpline for useful advice. Love the rewards scheme too.

27 July 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Thank you for taking the time to leave such a lovely review, Nilam. I'm so pleased to hear you've always had a positive experience with the team and that you're enjoying the products. We really appreciate your support.

Kind regards,

Melanie Rust
Nutritional Therapist
Igennus Healthcare Nutrition

Rated 5 out of 5 stars

Always friendly and helpful

Always friendly and helpful, whatever the query. Love the products! Many thanks.

5 August 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Thank you so much for your lovely review, Angela. I really appreciate your kind words about our team and products, and I'm so pleased you've had such a positive experience with Igennus.

Kind regards,

Melanie
Nutritional Therapist
Igennus Healthcare Nutrition

Rated 5 out of 5 stars

Very high quality Omega3

Very high quality Omega3. Arrived quickly, packaged well and bottle is not plastic which is great. Thank you

31 July 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Hello Anna,

Thank you for taking the time to leave a review. We're delighted to hear that you're happy with everything!

Thank you for choosing Igennus.

All the best,

Jen Middlebrook
Customer Care Manager

Rated 5 out of 5 stars

Quality products

Quality products , quick delivery.

14 July 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Hi Stephen,

Thank you for your kind review! We're delighted to hear that you're happy with the quality of our products and the speed of our delivery.

Thank you for choosing Igennus!

Best,

Jen Middlebrook
Customer Care Manager

Rated 5 out of 5 stars

Absolutely the very best!

I have used their selection of vitamins for years. The consultants are excellent at advising you also.
They might be a bit more in price, but quality and reliability is key for us!
Couldn't recommend enough!

30 July 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Hi Kelly,

Thank you for your review and for choosing Igennus for so many years! We're delighted to hear that you've been happy with both our products and the support from our nutrition team.

We really appreciate your recognition of the quality and reliability we strive to provide. As an independent, family-run business, your continued trust and recommendation mean a great deal to us.

Best,

Jen Middlebrook
Customer Care Manager

Thank you for your ongoing support!

Rated 5 out of 5 stars

Very good quality products

Quick delivery! Good quality supplements best in the market. Thank you

27 July 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Hello,

Thank you for your review. We're delighted to hear that you're happy with the quality of our supplements and our quick delivery.

As an independent, family-run business, your kind words and support mean a great deal to us. Thank you for choosing Igennus!

Best,

Jen Middlebrook
Customer Care Manager

Rated 5 out of 5 stars

Excellent service and I really believe…

Excellent service and I really believe the product does what it says

29 July 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Hi Sandy,

Thank you so much for your review! We're delighted to hear that you've been impressed with our service and that you're happy with your experience using our products.

All the best,

Jen Middlebrook
Customer Care Manager

Rated 5 out of 5 stars
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Hi Monika,

Thank you for taking the time to leave a review! We're delighted to hear that you're happy with the quality of our supplements :)

All the best,

Jen Middlebrook
Customer Care Manager

Rated 5 out of 5 stars

So easy to order and quick delivery

So easy to order and quick delivery

3 August 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Hi Linda,

Thank you for your lovely review! We're delighted to hear that you found ordering easy and that your delivery was nice and quick.

All the best,

Jen Middlebrook
Customer Care Manager

Rated 5 out of 5 stars

Good product and good service.

I love the multivitamins and the quick delivery.

3 August 2026
Igennus Healthcare Nutrition logo

Reply from Igennus Healthcare Nutrition

Hi Robart,

Thanks for taking the time to leave a review. We're happy to hear that you're enjoying our multivitamins and that your order arrived quickly.

All the best,

Jen Middlebrook
Customer Care Manager

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