Horrible Experience so far
This has been a horrible experience from the very beginning, and I am still suffering the consequences. There has been a delay at every step, which has caused significant frustration and inconvenience.
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Jeen Health makes genetic testing simple, accurate and personal. We specialise in at-home DNA tests for hereditary cancers, carrier screening and other inherited conditions. Every test includes guidance from our UK-based genetic counsellors, so you get clear results and professional support at every step. Your kit is delivered straight to your door, with a quick cheek swab sample and secure lab analysis. Whether you want peace of mind, to understand your family health risks, or to plan for the future, Jeen gives you science you can trust and care you can rely on.
36 Spital Square, E1 6DY, London, United Kingdom
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This has been a horrible experience from the very beginning, and I am still suffering the consequences. There has been a delay at every step, which has caused significant frustration and inconvenience.
Test results were quick and well presented. We received ours 3 weeks after taking the bloods. The pre test counselling was useful.
We had our consultation for a carrier screening and we are so happy we chose to do it with them.
They are extremely professional and really let you feel like you’re in safe hands.
They explain everything in the best way to make sure you know what you are doing and what is best to do, they are super honest and give you their real opinion rather than trying to make a profit.
Had an incredible experience and the team were extremely accommodating and knowledgeable.
All i want is a genetic carrier test bav and dilated aorta has been found in 2 of my sons and both waiting urgent life saving surgery, and a baby grandchild 6 more to test
I know which carrier genes to test i do not need to pay £400 for a doc to tell me what i told him. They are not helpful i think more scammers. I will pay for the genetic carruer test only.
They advertise genetic testing but they want you to pay this money first to tell you what you have told them
Not proper company beware of their scam
The counseling call was extremely helpful. The provider was prompt and detailed with her explanation. She was very reassuring and answered all questions.
I went into this experience ready to leave a 1‑star review based on the situation I found myself in, but Jeen Health completely turned it around. Their empathetic and patient‑centric approach made all the difference. The team took the time to understand what I was going through, communicated clearly, and made sure I felt supported every step of the way until I received my results.
What stood out most was how they handled a stressful situation with care, patience, and professionalism. Instead of feeling lost, I felt heard and guided. Thanks to Jeen Health, what could have been a negative experience became a truly positive one. Five stars for their commitment to patient care and service.
Had an interesting and enlightening consultation with Dr Watson and received fantastic service when I went in to have my blood drawn.
I managed to get a counseling appointment very quickly. The genetic counselor, Ms. Carina Williams, was very knowledgeable and explained everything to me very thoroughly. She also sent me a letter after the meeting, in which she documented everything that we discussed. I thought this was very useful. They also offer a very quick turnaround of the results (3-4 weeks) and offer a follow up meeting with the counselor.
Ailidh took the time to listen to us and take a really detailed look at our family history to understand if we were doing the right testing. She clearly explained our options and made everything easy to understand which is tough when discussing genetics. She was warm and helpful and I couldn’t recommend the experience enough.
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