Jamesoxford Reviews 

6
TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

6 reviews

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2.5

All reviews

(6)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

I would strongly advise against anyone…

I would strongly advise against anyone thinking of buying any clothing from this company.

The adverts appears to give you the impression that the clothes are of a very high quality and come from the UK.

However, they actually come from China and, in my opinion, are of very poor quality.

I ordered a pair of mens white shorts from them, which took three weeks to arrive, and after my wife washed them on their own, as per the instruction on the label, they came out yellow.

Although I pointed this out to the company, they blamed me for the damage to the shorts and refused to refund me the cost of them.

In addition to this, I ordered two men's shirts, which also took around three to four weeks to arrive.

Apart from the shirts not fitting me properly, the quality left a lot to be desired, and in my opinion, you could buy better quality shirts at Primarks for around seven pounds each.

On receipt of the shirts, I contacted the company to advise them of the bad fitting and asked for a refund on both shirts.

However, they persistently insisted on trying to offer me other discounted items with me keeping the shirts, in order for them to stop refunding me the money.

On finally getting my message across that I wanted a refund, I was advised to send the two shirts back to two separate addresses in China, by full tracking, and in their original packaging.

I was also asked to take pictures of the two packages and send them via email to the company before posting them.

However, on visiting the Post Office, I was told, that each package would cost me approximately £30, including tracking and customs costs.

As the total refund for both items would have been less than the postage, I decided to swallow my loss and put the items in the bin.

Please do not waste your time or money on buying from this company.

10 August 2026
Unprompted review
Rated 1 out of 5 stars

Complete scam

Just educated husband in the art of checking with Trust Pilot. Too late, goods not arriving. Nonsense correspondence. Agree with all reviews. Now on to bank section 75 fingers crossed.

31 July 2026
Unprompted review
Rated 1 out of 5 stars

Agree with the other reviewers

Agree with the other reviewers. Complete scam, photos are deceptive and false. Everything is poor quality. Just contact your card provider and see if you can reclaim cash under Charge back or Section 75. Appalling.

28 July 2026
Unprompted review
Rated 1 out of 5 stars

Fraud Warning

Fraud Warning - Important - Offer to send back the garments if they send you a return label (which they won't do), then do a Bank or Credit Card change back , you will get the money back as ...(And include this information)
'They are passing off Super Dry garments and using their photographs'
Key ldentifiers:
Brand Patch: The woven black
rectangular label on the bottom hem
displays Superdry's signature "Athletic /
Goods Dept" branding.
Drawstring Details: The drawstrings
featured in Superdry's waffle-knit and
lounge shorts prominently use
leather-wrapped tips/aglets.

27 July 2026
Unprompted review

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