Jameda GmbH Reviews 

2,022
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Obiviosly mane reviews on Jameda are fake. It cannot be that "all doctors" have 5*?! It must be at least someone that was not 100% happy. I am saying this because (now for the 3rd time) my review of d... See more

Rated 1 out of 5 stars

Jameda refused to publish my honest experience with a medical treatment because their guidelines prohibit mentioning treatment outcomes and complications, even though my account was factual and not de... See more

Rated 1 out of 5 stars

I made honest review about doctor Jan Bek (in office Dr. med. Bek, Dr. med. Lozo & Kollegen -Friedrichstrasse) )in Berlin He was extremely unprofessional with no empathy and care. In response to my re... See more

Company replied

Rated 5 out of 5 stars

I tried for appointments in many websites but I didnt receive any. In Jameda, I got an appointment in the earliest possible day.

Company details

  1. Health consultant

Written by the company

Patient und Arzt auf digitalem Wege einfach, schnell und passgenau zu verbinden, ist das Ziel von Jameda. Dazu bietet jameda Angebote für den digitalen Arzt-Patienten-Kontakt –von der Suche nach dem passenden Arzt, über die Online-Terminvergabe bis hin zum virtuellen Arztbesuch per Videosprechstunde. Mehr als 6 Mio. Patienten nutzen diese Services jeden Monat. Damit ist Jameda Deutschlands größtes Arzt-Patienten-Portal. Bei der Arztsuche helfen die Empfehlungen anderer Patienten, die von den Ärzten bereitgestellten Informationen sowie umfangreiche Filtermöglichkeiten. Nach erfolgreicher Arztsuche können Patienten auf Jameda bei zahlreichen Ärzten ihren nächsten Termin –für einen persönlichen Arztbesuch in der Praxis oder eine Videosprechstunde –ganz einfach 24/7 direkt online vereinbaren. Ärzte haben die Möglichkeit, ihre Praxis auf Jameda vorzustellen und umfassend über ihr Leistungsspektrum zu informieren. Zudem können sie ihr Terminmanagement mit dem Jameda Terminkalender optimieren und ihren Patienten eine Online-Terminbuchung ermöglichen –auch für Videosprechstunden. Datenbasis bilden bundesweit rund 400.000 Ärzte und Heilberufler.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

2k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 44% of negative reviews

Typically replies within 2 weeks

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2.4

All reviews

(2,022)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Doesn't allow negative reviews

Doesn't allow negative reviews, not to be trusted

15 May 2026
Unprompted review
Jameda GmbH logo

Reply from Jameda GmbH

Dear user,

As a general rule, all reviews — whether positive or negative — are reviewed for compliance with our guidelines before publication. Since we do not want to simply delete reviews that do not comply with our guidelines, we send them back to the authors. They then have the opportunity to correct the reviews. We will publish the reviews once this is done.

Please describe the issue in detail at bewertungen@jameda.de so that we have all the necessary information to review your request. We will then get back to you personally via email.

Best regards,
The Jameda team

Rated 1 out of 5 stars

not so transparent and trustworthy

29 March 2026
Unprompted review
Jameda GmbH logo

Reply from Jameda GmbH

Dear Ali,

We are very sorry to hear that you have reason to criticize Jameda.

Please feel free to contact us via email at gesundheit@jameda.de so that we have all the necessary information to review your concern. We will then be happy to get back to you personally.

Best regards,
The Jameda team

Rated 1 out of 5 stars

A very untrustworthy site

A very untrustworthy site. It’s not even in close range for you as a patient to be objective. I cannot, by any means, take this site seriously. Surpass this Jameda site.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Jameda refused to publish my honest…

Jameda refused to publish my honest experience with a medical treatment because their guidelines prohibit mentioning treatment outcomes and complications, even though my account was factual and not defamatory. They asked me to change my review to remove key details about what happened and how I was affected. This policy makes it difficult to share useful information for other patients. It does not make sense to only allow good reviews of a doctor.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Obiviosly mane reviews on Jameda are fake

Obiviosly mane reviews on Jameda are fake. It cannot be that "all doctors" have 5*?! It must be at least someone that was not 100% happy. I am saying this because (now for the 3rd time) my review of dentist was rejected from Jameda with comment: "We have checked with dentist and your claims are not justified" ;-) Although I provided all necessary documentation. So, I gave up...

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Hebamme Opara Aneta :)

Hebamme Opara Aneta :)
I have pleasure to have “worked” second time with this Hebamme and it’s the same way great as it was the first ..
Carrying , professional, natural medical care , great advices . I couldn’t recommend more .
Felt safe with myself after two C-section and safe with my child . Better advices than family / kids doctor have give us .
Highly recommended.
Best Martha

11 August 2025
Unprompted review
Rated 4 out of 5 stars

Easy to Use and Reliable

Jameda makes it really easy to find doctors, book appointments, and get reminders. The platform is clear, fast, and user-friendly.
I’ve used it several times now and everything has gone smoothly.

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Jameda removes bad reviews for their member doctors

Jameda removes bad reviews for their paying members. I have written a critical review about a chiropractic visit in Munich, first they have removed it, then I have complained, they asked for proof. I have sent the bill, and the screenshot of my whatsapp communication I had with the chiropractic, which was the proof of everything I wrote in my review. Then they kind of kept the review, which was only visible to my account, while they were hiding it from the public (not visible on my bf’s phone :-)) and then a few months later they have completely removed it, saying they were not convinced it was real. This chiropractic had 5 stars at their platform, no wonder why. I went there for false promise and hope, just to have a very bad experience. I think such platforms should not be legal in Germany. Because if a doctor is not a member of Jameda, you can write bad reviews about her/him. But if they are members, it is not possible to share your candid experience. Not only they mislead the public, but also they create bias and unfair leading of the clients, causing disadvantage to the honest doctors. It is such a shame.

17 July 2024
Unprompted review
Rated 1 out of 5 stars

Jameda removes honest reviews and it seems fake

I made honest review about doctor Jan Bek (in office Dr. med. Bek, Dr. med. Lozo & Kollegen -Friedrichstrasse) )in Berlin He was extremely unprofessional with no empathy and care. In response to my review the doctor managed to write a bullying response in public asking me me to remove my review which was enough to show how he was. I checked reviews about him online after my visit. There were many negative reviews in the web, Jameda and google about this doctor. Many patients were dissatisfied and the average of many reviews were 2.5. Jameda has removed all the bad reviews about this doctor as I am checking now and strangely he appears as five-star (definitely a fake review, knowing what my experience was and what I read in the web by many reviewers in google). All Google reviews about this doctor have disappeared completely and now and this doctor appears with fake five star on Jameda. This is unbelievable what doctors are capable of. Please be aware doctors that are really good appear in google reviews as five star by many. Maybe he asked google to remove all the reviews about him.

20 October 2022
Unprompted review
Jameda GmbH logo

Reply from Jameda GmbH

Hello Fereshteh, we're not randomly removing all bad opinions from a profile, so we'd like to investigate. Can you please tell us via gesundheit@jameda.de which profile of the doctors office you are referring to?
We have no influence over the ratings on google and can therefore not provide any information on how the company operates.
Kind regards
Lisa

Rated 1 out of 5 stars

This website is extremly biased and…

Based on my experience, this website is not publishing the negative reviews, constraining the freedom of speech and the ability of patients to make an informed decision. Their ''quality assurance'' is absolutely a joke and they encourage horrendous behavior for their doctors in the platform. If you check the doctors reviews on all the other platforms, you can see how low their score is compared to Jameda. I had a review rejected after multiple explentation becouse ''I couldn't prove that I have been a patient'' although I have submited the medical documents and the doctor confirmed that I was there.

9 May 2023
Unprompted review
Jameda GmbH logo

Reply from Jameda GmbH

Hello Toader Adriana, we can understand that you are unsatisfied but your claims are not true. As you can see on jameda.de, we also publish critical reviews. It doesn't matter to us whether the review is positive or negative, as long as it complies with our guidelines.
Your description of the evaluation check also does not match our approach. Reviews that are only attacked by the profile owner because of their patient status can be republished without a doubt if the patient status is clearly proven. You are welcome to contact us at gesundheit@jameda.de so that we can explain why we were no longer able to publish your review.
Best regards
Lisa

Rated 1 out of 5 stars

A review not published

Wrote a negative, honest review of the dentist praxis in Munich, Yurii Meiler. Regrettably, my review was not published since every time Jameda was giving an excuse not do so. It's obvious all the positive reviews in Jameda are far from the reality and don't reflect the true picture. Don't advise to rely on any of their ratings as they are all dishonest.

25 March 2022
Unprompted review
Jameda GmbH logo

Reply from Jameda GmbH

Dear Mrs. Stephens,

thank you for your feedback on Trustpilot. We are very sorry that you see cause for criticism of jameda. We would like to exchange ideas with you in order to determine together where exactly the problem could have been.

Basically, all reviews - whether positive or negative - are checked for compliance with our guidelines before publication. Since we do not want to simply delete experience reports that do not comply with the usage guidelines, we will send them back to the authors. They then have the opportunity to correct the posts. We then publish the posts.

Please describe the problem to us in detail and send vie e-mail to bewertungen@jameda.de so that we have all the information we need to check your request. We will then be happy to get back to you personally by e-mail.

Best regards

Your jameda team

Rated 1 out of 5 stars

I wrote that a dentist wanted 2000 Euro…

I wrote that a dentist wanted 2000 Euro for something that normally was 20 Euro if not free. He did such a bad job, I immediately in addition had to reverse it. The dentist simply lied and said I had 4 teeth treated by another dentist with his name in another city. Obviously makes zero sense. Jameda did not publish my report. The dentists behaved EXTREMELY rude on the phone in addition. He only has... 5 star reviews. Wonder why? He takes lawyers to remove the others.

25 February 2022
Unprompted review
Rated 5 out of 5 stars

Prof. Hertlein

Six operations on the spine - in the States and in Germany. Alas, the pain did not go away. Until I fell under Professor Hertlein's knife. Now I'm almost healthy. Almost, because the remnants of pain are still with me. But never in the last twenty years have I felt so good. Thank you, Professor Hertlein! Thank you for the golden hands, and may God bless you!

10 October 2021
Unprompted review
Rated 1 out of 5 stars

I had a botched nose surgery and now…

I had a botched nose surgery and now look worse than Michael Jackson and can’t breathe. I wrote a bad review for the surgeon Jeannette Jungk and they removed my review. They are dangerous and obviously favour doctors.

21 September 2021
Unprompted review

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