Ivím Health Reviews 

39,372
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 9,935 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and medical providers for their exceptional professionalism, thorough explanations, and compassionate guidance during video consultations. Many people also mention the seamless onboarding process, easy appointment scheduling, and valuable educational resources designed to support their overall health and wellness goals. Users feel truly supported by the encouraging environment and appreciate having direct access to knowledgeable professionals who answer all questions patiently. Some reviewers were not happy with occasional hurdles, specifically mentioning difficulties accessing the online portal, unexpected issues with prescription refills, or experiencing personal weight loss plateaus after a few months.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, consistently describing team members as... See more

Customer service

People report positive experiences with customer service, noting that representatives are extremely helpful,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple and easy the... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the knowledgeable and... See more

Product

Reviewers express high satisfaction and praise the effectiveness of the products and comprehensive programs.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love this program. The videos, the NP's and all the programs offered. It is a learning experience - it doesn't happen overnight. I am learning slowly how the pieces and programs available a... See more

Company replied

Rated 5 out of 5 stars

I had a great call with Valerie. She was professional, attentive, and answered all of my questions. I appreciate the option to meet with a medical provider that ivim provides to its customers. So far... See more

Company replied

Rated 5 out of 5 stars

I am so thankful that I found IVIM for GLP-1 medication 2 years ago. I don’t think I would have succeeded in losing 65 lbs without the support and advice provided by both the staff and other members.... See more

Company replied

Rated 5 out of 5 stars

Kristine was very knowledge about the medicine and the plan moving forward. She was very kind and explained things so that I could understand what was actually going on with me and the compounded ze... See more

Company replied


Company details

  1. Weight-Loss Service

About Ivím Health

Written by the company

At Ivím Health, we’re transforming the way people approach personalized weight care. As the leading telehealth provider specializing in GLP-1 medications, we offer more than just a program—we deliver a truly unique and empowering experience designed to fit your lifestyle and goals. Here’s what sets Ivím apart:

  • A Team That’s Always by Your Side: Enjoy unlimited access to your dedicated team of expert practitioners who are committed to guiding you every step of the way. Whether it’s through one-on-one consultations or 24/7 support, we ensure you’re never alone in your journey.
  • Tailored Care, Just for You: No two weight loss journeys are the same, which is why we create fully customizable care plans that adapt to your individual needs, preferences, and progress.
  • Cutting-Edge Tools for Success: Our advanced mobile app makes tracking your progress simple and motivating, offering real-time insights and easy access to your personalized plan.
  • Convenience Delivered: With medications shipped directly to your door, functional nutritionist-crafted meal plans, and an engaging online community at your fingertips, we’ve eliminated the barriers to achieving your goals.
  • Expert Guidance at Your Fingertips: From weekly Live Q&A sessions with our specialists to 24/7 access to your care team, you’ll receive the guidance, accountability, and encouragement you need to succeed.
  • A Concierge Telemedicine Experience: Ivím offers more than just care—we provide an elevated, concierge-style experience designed to make your health and wellness journey seamless, supportive, and transformative.

Contact info

4.9

Excellent

TrustScore 5 out of 5

39k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(39,372)

9,193 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Appts

Am very impressed with the duties these people have to keep us all going on our weight loss journey.
My case am trying to gain some weight.

6 September 2026
Unprompted review
Rated 2 out of 5 stars

Everything was fine for a while

Everything was fine for a while, but they abruptly stopped my membership and made me go cold turkey because they decided my blood sugar was too low (69 - barely under normal) from one test - and I've had lower blood sugar my whole life which they knew.

24 March 2026
Rated 5 out of 5 stars

Do Not Hesitate! IVIM Changed My Life Forever!

This has been absolutely amazing. The customer service is great and the care I received was amazing. The meds helped me achieve my goal of losing 100lbs in a year which I was able to do in 10 months by also completely changing my diet, and exercise regiment. I lost another 25lbs after that and have continued on my health journey. If you have a considerable amount of weight to lose do not hesitate to work with this company. I am very particular about what I put in my body and if this is a concern for you, you can rest assured that they have done an amazing job of vetting the compounding pharmacies and will be transparent with you as to exactly where the prescriptions are coming from. If I could give them ten stars I would!

6 September 2026
Unprompted review
Rated 1 out of 5 stars

Membership Never Ends

I bought a multi-month program with IViM but after it was need they kept charging me a $75 “membership fee” each month. They are saying I agreed to keep paying them in perpetuity. I am having to dispute the charges and file a complaint.

3 January 2026
Rated 5 out of 5 stars

Thrilled with Lauren and my overall…

Thrilled with Lauren and my overall experience with Ivim over the last 10 months. There are a lot of companies out there but so many are scams and unprofessional companies with poor customer service and predatory behavior. Ivim practitioners guide you, the ordering process is flawless, and the company is extremely responsive.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Blake was so down to earth

Blake was so down to earth, personable, and simply easy to talk to. I didn’t have many questions but she was able to quickly and honestly answer the few I did. The experience made me feel more comfortable with choosing IVIM

4 September 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hi Tam! Your kind words truly made our day! It’s great to hear that your visit with Blake left you feeling comfortable and confident as you move forward. Our providers are here to make sure you feel informed, supported, and empowered every step of the way. We’re excited to be part of your wellness journey and can’t wait to support you as you reach your goals!

Rated 5 out of 5 stars

Very helpful and found a solution to…

Very helpful and found a solution to the situation.

3 September 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hello Nancy! Thank you so much for your kind words! We are so glad to hear that your experience has been wonderful. Our team is committed to delivering compassionate, personalized care tailored to each patient. We are honored to be part of your wellness journey. Please remember, we are here whenever you need us!

Rated 5 out of 5 stars

Lindsey Albert made me feel at ease…

Lindsey Albert made me feel at ease with all of my issues. Thanks so much for your insight and help

4 September 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hi Patricia! We're delighted to hear that Lindsey Albert helped you feel at ease and was great support on your wellness journey. Your well-being and health are our top priorities, and we're here to help you achieve your health goals with confidence and peace of mind! We're honored to support you on your wellness journey!

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, friendly and patient

3 September 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hi Gina! Ensuring our patients are empowered with knowledge and support they need to be successful on their path to wellness is extremely important to us! We want to make sure everyone feels heard, supported, and cared for; making sure you are comfortable and confident along the way! We're excited to help you reach your goals!

Rated 5 out of 5 stars

Amy was great and very knowledgeable…

Amy was great and very knowledgeable and was able to answer all my questions

4 September 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hello julie! Thanks so much for your kind words, they mean a lot! It’s wonderful to hear that your visit with Amy was wonderful. We know questions can come up, and our goal is to provide the clarity and support you need to move forward with confidence. Thank you for letting us be part of your journey — we’re here for you every step of the way!

Rated 5 out of 5 stars

Lindsay Albert was very nice

Lindsay Albert was very nice

4 September 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hello Nene! We're so happy to you had the chance with Lindsay Alebert! We're so excited to hear that you had such a supportive visit. We're so honored to be part of your journey!

Rated 5 out of 5 stars

Was very helpful In explaining the…

Was very helpful In explaining the process, payments, and how to take medication

4 September 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hi Jessica! It’s wonderful to know your experience was both informative and supportive. Our team is dedicated to making sure every patient feels heard, cared for, and confident on their wellness journey. Thank you for trusting us—we’re always here to support you!

Rated 5 out of 5 stars

Lindsay Albert was very helpful &…

Lindsay Albert was very helpful & answered all my questions!
Thank you, Lindsay!

4 September 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hello Linda! We're delighted to hear that Lindsay Albert helped you informed and supported on your wellness journey. It's perfectly natural to have questions, and our goal is to provide all the information you need to move forward with confidence. Thank you for placing your trust in us, we're excited to partner with you every step of the way!

Rated 5 out of 5 stars

Kelly was very knowledgeable and…

Kelly was very knowledgeable and helpful with getting me back onto tirzepitide. Very friendly!

4 September 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hello Karissa! Your kind words mean so much. It’s fantastic to hear that your visit with Kelly was valuable! Our providers are dedicated to ensuring a comfortable experience and delivering clear information so that our patients feel confident in their wellness programs. We’re thrilled to be have you here as you continue your journey! You've got this, and we’re cheering you on every step of the way!

Rated 5 out of 5 stars

Competent APRNs

Amy asked all the appropriate questions, and gave good advice about protein intake and exercise.

4 September 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hi Karen! It's exciting that you had the chance to connect with Amy and she was able to answer all your questions and more! We're glad to know that she also gave you great advice to pave your way to success on your wellness journey! We are always here to cheer you on and support you through every milestone of this adventure, so please feel free to reach out with any questions!

Rated 5 out of 5 stars

Molly is great

Molly is great! Answers all my questions.

4 September 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hello Esmeralda! We truly appreciate your kind words. We're so happy to hear you've had a great experience with Molly and that she was able to answer your questions. Thanks for entrusting us with your care, we can't wait to watch you reach your goals!

Rated 5 out of 5 stars

Very kind and helpful.

4 September 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hello Kecia! Thank you so much for your kind words! We are so glad to hear that your experience has been wonderful. Our team is committed to delivering compassionate, personalized care tailored to each patient. We are honored to be part of your wellness journey. Please remember, we are here whenever you need us!

Rated 5 out of 5 stars

My provider Lana was great

My provider Lana was great, very personable and informative. She made the experience fun and fully explained the program. If you are looking for a weight loss program that is easy to do, I recommend Ivim Health.

4 September 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hi Kalendra! Your kind words made our day! We're delighted to hear you had the opportunity to connect with Lana and that she made your visit exceptional! We wholeheartedly appreciate you recommending us, and will be here to support you and cheer you on throughout your wellness journey.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look