Initially I was let down on the installation booking but James came to the rescue, kept hold of my case and kept in touch every step of the way. He arranged for Lee to fit the equipment who equally ph... See more
Company replied
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Excellent service. Had the equipment set up and all our TV's connected within 2 hours. We are in the middle of nowhere so delighted to get fantastic Wi Fi and phone reception. Thanks very much to... See more
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After an awful experience talking to bots when dealing with other Internet providers, it was so good to be able to speak to a human! I was talked though the installation process, and was able... See more
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Outstanding customer service from Nathan. He explained the product we were purchasing in great depth and could answer any question we asked him. He made us feel confident in the product and... See more
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Company details
- #2 of 3 best companies in Satellite Communication Services Provider
- #2 of 6 best companies in Home Automation Company
- #4 of 6 best companies in Home Cinema Installation
- #8 of 48 best companies in Internet provider
- #15 of 63 best companies in Internet Service Provider
- #7 of 15 best companies in Security System Installer
About Install Pros
Written by the company
Install Pros - Satellite Broadband, Smart Home & Connectivity Experts
Install Pros is a UK-wide installation and integration specialist transforming how homes and businesses stay connected. From rural broadband and smart home automation to secure networking and entertainment systems, we provide a complete service built around quality, reliability and lasting performance.
Our team delivers professional Starlink installations, advanced network setups, bespoke golf simulators, CCTV systems and smart home control solutions. We work across residential, commercial, marine and mobile environments, giving customers fast connectivity and modern comfort wherever they are located.
Every project begins with a detailed consultation and professional site survey. Our engineers take pride in discreet cable routing, tidy installations and robust setup that looks as good as it performs. Whether upgrading existing systems or starting from scratch, we make the process simple and stress-free.
We’re passionate about technology that improves everyday living — from mesh Wi-Fi coverage and voice-activated lighting to intelligent climate control and advanced security monitoring. Our approach is always personal, combining technical expertise with friendly, trustworthy service.
Why choose us
• Professional surveys, discreet mounts & weatherproof cabling
• Mesh Wi-Fi, hard-wired ethernet & network optimisation
• Smart lighting, climate control, voice/app integrations & scenes
• CCTV, doorbell cams, sensors & remote monitoring setup
• Design, build & calibration of golf simulators (screens, enclosures, turf, launch monitors)
• UK coverage with friendly engineers and free aftercare
Our reviews
Rated Excellent (4.8/5) on Trustpilot — read what customers say:
uk.trustpilot.com/review/installpros.co.uk
Our reputation has been built on consistent five-star feedback, transparent pricing and reliable communication. Customers often comment on our professionalism, tidy workmanship and the noticeable performance boost their systems deliver after installation.
Watch our short video
https://youtu.be/nBsvd0cRUEQ?si=rvUSkEw6mRdx5rXG
Get in touch
Tel: 020 3397 7003
Email: admin@installpros.co.uk
Web: installpros.co.uk
Quick actions
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We are independent installers of Starlink™ and have no affiliation with Starlink™.
Install Pros® is a registered trade mark of InstallPros Group Ltd (UK). Company No. 14896859 · VAT GB456635174 · Rotunda Buildings, Montpellier Exchange, Cheltenham, GL50 1SX.
From Installation to Aftercare - We Do It All, Properly.
Written by the company
- When Quality Matters - Choose Install Pros
- At Install Pros, we deliver more than just installations - we deliver complete solutions. From Starlink broadband setup to plumbing, heating, and renewable energy systems, every job is carried out to the highest standard and backed by our free aftercare guarantee. Our team of certified professionals ensures every system is installed safely, efficiently, and ready to perform. And unlike many, our service doesn’t end when the job’s done - we stay on hand to keep everything running smoothly. Whatever your project, choose the team that does it right, supports you after, and always answers the phone. That’s the Install Pros way.
In a world when speaking to a human is considered a premium - we're here.
24/7 Human Support
At Install Pros, real people still answer the phone.
We don’t hide behind automated messages or ticket systems - we believe good service starts and ends with human connection.
Every customer we serve is backed by our free aftercare guarantee. That means if you ever need support, advice, or a follow-up visit, we’ll be there - quickly, professionally, and without hidden costs.
Whether it’s a Starlink installation, a system check, or help with your setup, our friendly UK team is always ready to help.
Because when we say we’re here for you, we truly mean it.
Contact info
Rotunda Building, GL50 1SX, Cheltenham, United Kingdom
- 020 3397 7003
- support@installpros.co.uk
- installpros.co.uk
"Service that goes beyond installation"
4.8
Excellent
293 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The guys who installed today where very…
The guys who installed today where very effective & efficient also very helpful and friendly. System is and running great so far!
17 April 2026
Reply from Install Pros
Hi there, thank you for your kind feedback. It’s great to hear that the team were efficient, helpful, and friendly throughout your Starlink Installation, that’s exactly the level of service we aim to deliver every time. We’re really pleased your system is up and running smoothly and performing well so far. If you need anything at all moving forward, our support team is always here to help.
I had a very frustrating experience with
I had a very frustrating experience with InstallPros and I feel it’s important to warn others.
I initially looked into Starlink after a friend recommended it. Their website clearly advertised no upfront costs, with a promotional price of £25 per month for six months, rising to £35 thereafter. Based on that, I decided to make an enquiry.
After reaching out, I was contacted by InstallPros, which at first seemed like part of the same company. However, it turns out they are just a third-party installer. What shocked me was that they quoted me £700 for hardware and installation — something that directly contradicts what’s advertised on the official Starlink website.
This feels incredibly misleading. At no point was it made clear that a third party would be involved or that such a significant upfront cost could apply. It gives the impression that customers are being funneled toward expensive installation services that aren’t actually required.
In my opinion, this comes across as a rip-off, and I’d strongly advise others to double-check who they’re dealing with before agreeing to anything. Transparency is seriously lacking here.
I’ve also left a review for Starlink as they need to review their approved partnership with company’s to ensure as customers we are not taken advantage of!
17 April 2026
Unprompted review
Reply from Install Pros
Hi Kerry, thank you for taking the time to leave your feedback. We do find it a little concerning that an almost identical review has been posted under another Starlink Installation provider, as it creates some confusion around the authenticity of the situation, but we still want to respond clearly and professionally. You submitted your contact details through our website on 3rd April at 6:15am, which is what initiated our communication, and at no point did we contact you unsolicited or receive your details from Starlink. Throughout every interaction, we clearly stated we are Install Pros, not Starlink, with this reflected in our branding, domain, and messaging, and we were fully transparent about all costs from the outset.
The exact message we sent to you reads as follows "As mentioned here, we are not Starlink directly. We are the UK's largest installers of Starlink, therefore we offer a more professional premium installation."
Our Starlink Installation service is a premium, fully managed solution that includes professional setup, ownership of the equipment rather than rental, and ongoing 24/7 aftercare and support, which is very different from the base-level offering advertised online. We understand that this may not align with everyone’s expectations, and that’s completely fair, but our pricing reflects the quality, reliability, and long-term support we provide. We’re always available should you wish to discuss this further or need any guidance, as ensuring clarity and support for every customer remains a priority for us.
Outstanding customer service from Nathan
Outstanding customer service from Nathan.
He explained the product we were purchasing in great depth and could answer any question we asked him.
He made us feel confident in the product and was at the end of the phone even when we had a slight issue with the package we had chose.
We made a error when choosing our package and Nathan helped us get this sorted and kept us fully informed of what was happening behind the scenes
5 March 2026
Reply from Install Pros
Thank you so much for your kind words and for highlighting Nathan’s support throughout your Starlink Installation journey. It is great to hear he took the time to explain everything clearly, answer your questions, and give you real confidence in the product. We are especially pleased that he was able to step in quickly when the package selection needed correcting and keep you updated every step of the way. Providing quality service, trusted advice, and reliable aftercare is exactly what we aim for, and we are always here if you need any further support.
Such a smooth installation
Such a smooth installation, no issues from start to finish and works brilliantly!
16 April 2026
Reply from Install Pros
Hi Lisa, thank you for your fantastic feedback, it means a lot to us. We’re so pleased to hear your Starlink installation went smoothly from start to finish and is performing brilliantly. Providing a seamless, reliable service is exactly what we aim for every time. If you ever need any assistance or aftercare support, we’re always here and happy to help.
The installer was really knowledgeable and…
The installer was really friendly and knew his stuff. Very professional and helpful. All installed and devices up and running in no time.
16 April 2026
Reply from Install Pros
Thank you for your kind words, we really appreciate you taking the time to share your experience. It’s great to hear that our installer’s friendliness, knowledge, and professionalism stood out, and that your Starlink installation was completed quickly with everything up and running smoothly. We take pride in delivering a reliable and efficient service from start to finish. If you ever need any support or have questions down the line, please don’t hesitate to reach out, we’re always here to help.
Perfect Communication
They are very good with communication even when the engineer had to cancel, they arranged same day replacement!
13 April 2026
Reply from Install Pros
Thank you so much for your kind feedback. We really appreciate you recognising the communication from our team, especially when the original engineer had to cancel unexpectedly. We are pleased we could arrange a same-day replacement and keep your Starlink Installation on track with the quality, reliability, and aftercare we aim to deliver every time. Please know we are always here if you ever need any further support.
Your installer inspired confidence in…
Your installer inspired confidence in the product and got us up and running quite quickly
10 April 2026
Reply from Install Pros
Thank you for your thoughtful review, we really appreciate your feedback. It’s great to hear that our installer gave you confidence in the product and had your Starlink Installation up and running quickly, as we always aim for a smooth and reliable experience. We take pride in delivering both quality workmanship and clear communication throughout the process. If you ever need any further support or aftercare, please don’t hesitate to reach out, we’re always here to help.
Home Visit Nathan Install Pro
Nathan came to the house and resolved all issues effectively and efficiently. Absolute pleasure to deal with. I will be recommending install pro to all my friends associates off the back of this. Great service!
12 April 2026
Unprompted review
Reply from Install Pros
Thank you, Nathan will be really pleased to hear your kind words. We’re glad he was able to resolve everything quickly and make the whole process smooth for you. It’s fantastic to know you found the experience so positive, especially with your Starlink Installation, and that you’d recommend us to others. Your support means a lot, and we’re always here if you or your friends ever need any assistance in the future.
very professional service
9 April 2026
Reply from Install Pros
Thank you for your kind feedback, we really appreciate you taking the time to share your experience. It’s great to hear you found our service professional during your Starlink Installation, as we always aim to deliver quality and reliability from start to finish. Your support means a lot to the team, and we’re committed to maintaining that same high standard every time. If you ever need any assistance or aftercare support, we’re always here to help.
excellent installation and set up
10 April 2026
Reply from Install Pros
Thank you so much for your kind words. We’re really pleased to hear you were happy with the installation and setup, and that your Starlink Installation went smoothly from start to finish. At InstallPros Reviews, we take pride in delivering quality workmanship you can rely on, with trusted aftercare and support whenever you need it. We truly appreciate your feedback and are always here to help.
Richard’s team from Aerial & Satellite…
Richard’s team from Aerial & Satellite where very approachable friendly and helpful. Clean and tidy workers. An excellent job all round.
3 April 2026
Reply from Install Pros
Thank you for your kind words about Richard’s team, we really appreciate you taking the time to share your experience. It’s great to hear you found our team approachable, friendly, and respectful of your space while delivering a clean and tidy Starlink Installation. We take pride in certifying all our engineers through our InstallPros Certified programme to ensure the highest standards of quality and reliability on every job. Your feedback reinforces what we strive for every day, and we’re always here if you need any further support or aftercare.
10/10
Fantastic communication from this company. Always replied to my questions straight away easily on WhatsApp.
Easy booking for installation which was speedy on the day.
Certainly recommend!
4 April 2026
Unprompted review
Reply from Install Pros
Thank you for your wonderful feedback! We’re so pleased you had a great experience with us. It’s fantastic to hear that our communication, especially via WhatsApp, was quick and helpful, and that your Starlink Installation was booked easily and carried out efficiently on the day. We always aim to make the process smooth and reliable from start to finish. If you ever need any further assistance or aftercare support, please don’t hesitate to reach out, we’re always here to help.
Brilliant service from the very first…
Brilliant service from the very first contact, great communication and would definitely recommend A++++
4 April 2026
Reply from Install Pros
Thank you for such a fantastic review, we really appreciate your support! It’s wonderful to hear that you were happy from the very first contact and that the communication throughout your Starlink Installation met your expectations. Recommendations like yours mean a great deal to our team and reinforce our commitment to quality and reliability. If you ever need anything in the future, we’re always here to help and provide ongoing support.
Excellent service and all up and…
Excellent service and all up and running in no time. Very pleased with it.
31 March 2026
Reply from Install Pros
Thank you so much for your kind feedback, we really appreciate you taking the time to share your experience. It’s great to hear that your Starlink installation was completed quickly and that everything is running smoothly for you. Providing efficient, reliable service is something we take pride in, so your comments mean a lot to the team. If you ever need any support or aftercare, please don’t hesitate to reach out, we’re always here to help.
Fabulous experience
Fabulous experience.
Ordered Starlink on Monday for my business premises on a residential tarrif.
Site was surveyed on Tuesday and the install was completed on Wednesday of the same week.
1 April 2026
Reply from Install Pros
Thank you for sharing your experience and for trusting us with your Starlink Installation. It’s great to hear how smoothly everything came together within just a few days, especially for your business setup. We always aim to keep things efficient without compromising on quality or reliability, so your feedback means a lot. If you need any support down the line, we’re always here and happy to help.
Excellent service throughout
Excellent service throughout. All set up and working within an hour. I’m very pleased indeed 👍
31 March 2026
Unprompted review
Reply from Install Pros
Thank you so much for your kind words and for choosing us for your Starlink installation. We’re really pleased to hear everything is up and running smoothly and that you’re happy with the service provided. Delivering a reliable setup with a focus on quality and trust is always our goal. If you ever need any support or aftercare, please don’t hesitate to reach out—we’re always here to help.
From the outset applying for the…
From the outset applying for the install was super efficient and very friendly along with all the information we needed.
The install was set to our preference and all was done to a high standard.
The whole experience could not of been better.
Would recommend to anyone.
Thanks to all cocerned
27 March 2026
Reply from Install Pros
Thank you for your thoughtful feedback, we really appreciate you taking the time to share your experience. It’s great to hear that the whole process, from your initial enquiry through to the Starlink installation, was smooth, friendly, and tailored to your preferences. We’re proud to deliver a high standard of workmanship along with clear communication and reliable service. Your recommendation means a lot to the team, and we’re always here should you need any further support or aftercare.
Highly recommend installation service
Chris did a fantastic job installing our Starlink and giving professional advice post installation to connect our Sonos speakers, after Sonos support wasn’t able to get the system to connect. Highly recommended!
13 March 2026
Unprompted review
Reply from Install Pros
Thank you so much for your kind words and for taking the time to share your experience Werner. We’re really pleased to hear that Chris provided such a high standard of service during your Starlink installation and was able to step in where Sonos support couldn’t, getting everything connected smoothly. Delivering reliable solutions and helpful aftercare is something we take great pride in. Your recommendation means a lot to us, and we’re always here if you need any further support in the future.
Reply from Install Pros
Hi Linda...We’re really pleased to hear that our engineer provided a great experience and got all your devices set up smoothly alongside your Starlink installation. Delivering reliable service and making things easy for our customers is always our priority. If you ever need any further support or aftercare, we’re always here to help.
Reply from Install Pros
Hi Richard, thank you for your kind feedback, we really appreciate you taking the time to share your experience. It’s great to hear that you found our team prompt, friendly, and efficient throughout your Starlink Installation. We take pride in delivering a reliable service you can trust from start to finish. If you ever need any further support or aftercare, we’re always here to help.
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