Had my Intergas boiler serviced today by Jack the Intergas engineer for the South and South West As usual he was here on time and he was very thorough and explained in full exactly what he... See more
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Intergas Heating manufactures a domestic high efficiency boiler unlike any other. Its intelligent design means there is no need for a diverter valve, valve motor, secondary hot water plate heat exchanger or auto air vent and, with fewer parts, there’s less to go wrong. Its revolutionary two-in-one heat exchanger has never had a mechanical failure since its launch over 20 years ago and, as all boilers condense in both heating and hot water modes, they are not just one of the most reliable on the market, they are one of the most energy efficient too.
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Intergas Heating Ltd, DY11 7AR, KIDDERMINSTER, United Kingdom
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We recently needed a boiler repair, and Mark was fantastic. He worked efficiently, kept everything spotless, and took the time to explain the repair in a really clear way. He also gave helpful advice on how to extend the life of our boiler. Great service from start to finish.
Paul has delivered an exceptional service. He explained things clearly and was extremely professional. He ensured that my property was cleaner after his service of my boiler. I wholeheartedly recommend him.
Thank you to Intergas engineer Colin came on time sorted the problem very friendly fantastic service
it is a fantastic boiler but i have radiators and UFH and technical was fantastic a man called Brian was superb if there was a VC medal for boiler tech i would make sure that brian got one thank you V Much BRIAN
Reply from Intergas Heating
Paul had a couple of visits to issues with our boiler , very professional , completed job and explained everything clearly , would highly recommend , thank you .
Reply from Intergas Heating
Paul the Intergas engineer text me the day before with his estimated time of arrival for the following day. He was on time and got stuck in. Not even a cuppa. He carried out all the mandatory checks on completion. Really nice chap and very knowledgable on gas legislation. The fault has not reoccurred, so presumably all is ok. Many thanks to all the team, from the technical team to the service staff and of course Paul.
Reply from Intergas Heating
Professional, knowledgeable, friendly, quick. Got the job done. Perfect.
Reply from Intergas Heating
Reply from Intergas Heating
Good to see an engineer who takes pride in his work and doing a great service for my boiler. Exceptionally well done.
Reply from Intergas Heating
Had my Intergas boiler serviced today by Jack the Intergas engineer for the South and South West
As usual he was here on time and he was very thorough and explained in full exactly what he was about to do
Never had to go to his van once he brought everything in one hit and had everything he needed
My boiler has another first class service and I look forward to greeting him next year for the same process
Magic
Thank you Jack great job
Reply from Intergas Heating
Nlcolae was very experienced and sorted the problem out with expertise.He was very professional, clean and tidy.would recommend him and Intergas.
Reply from Intergas Heating
Very professional. Explained every thing to me in a way I understood. Dealt with my problem quickly and efficiently. Would recommend
Reply from Intergas Heating
A very friendly and thorough boiler service from Paul Morrison today! Paul went above and beyond to ensure customer satisfaction. Nothing was too much trouble! Regrettably I was bitterly disappointed with the £360.00 charge for the fitting of a brand new gas valve during the routine boiler service but that is not on Paul, that is on Intergas who I will pursue for further comment separately as I believe this to be a disproportionate charge. I will ask for Paul again when the time comes.
Reply from Intergas Heating
I phoned intergas made an appointment and paid, they came out serviced my boiler exactly when they said they would!!
Reply from Intergas Heating
Prompt resolution of boiler fault.
Jack turned up on time, was super efficient and helpful and completed the repair effectively.
Reply from Intergas Heating
Garry called in advance, diagnosed the issue really quickly. Fitted part and carried out checks. Very professional and courteous. Thank you
Reply from Intergas Heating
Excellent service as always, all questions answered. Very clean tidy worker., and cheerful, even in this heat. Thank you Jack, look forward to seeing you for boiler service next year. Mr and mrs Snow.
Reply from Intergas Heating
When Intergas eventually responded to the request from the installer to attend for a defect, they were excellent. Jack arrived at 09:45 from Cheddar (bearing in mind we live in Mid-Wales) he started work immediately and did not stop until 16:30. Unfortunately after trying everything in his arsenal he couldn't clear the error. He returned on Tuesday with additional items and had our heat pump up and running in short order. Throughout, Jack was polite and very knowledgeable about the system He kept us informed of what he was doing through out the process using terminology that we could understand and follow. Jack gets 5 stars, Intergas 4 Stars because of the delay in responding initially.
Reply from Intergas Heating
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