Huffkins Bakery Online Store Reviews 268

TrustScore 4.5 out of 5

4.3

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

My first time at Huffkins. I enjoyed a delicious fresh Victoria sponge cake and latte coffee at the Oxford Street John Lewis. The cafeteria was spotlessly clean, the staff were very friendly, polite a... See more

Rated 3 out of 5 stars

We had lunch at Huffkins at Stratford upon Avon - took a while to be seated as tables had to be cleared and cleaned. Ordered at the counter - husband chose a cheese and ham "toastie" while I chose a... See more

Rated 5 out of 5 stars
Verified

Victoria was very helpful and kind, going above and beyond to accomodate our special order request. The named day delivery worked out perfectly and the food was delicious! We recieved outstanding cust... See more

Rated 5 out of 5 stars
Verified

Needed to change date of delivery due to illness. Date was changed quickly. Parcel arrived safely, cousin loved her gifts.

We perform checks on reviews


Company details

  1. #39 of 47 best companies in Bakery
  2. #61 of 74 best companies in Corporate gift supplier
  3. #17 of 19 best companies in Gift basket shop
  4. #320 of 379 best companies in Gift shop
  5. #10 of 18 best companies in Catering supplier
  6. #2 of 2 best companies in Tea room

About Huffkins Bakery Online Store

Written by the company

Huffkins is an award-winning British bakery based in the Cotswolds.

Offering a range of gift ideas and bakery delights online for UK delivery. Enjoy our best sellering afternoon tea at home or indulge in delicious Lardy Cakes.

Looking for the perfect gift? Make someone smile with a gorgeous gift hamper, brimming with artisan fine foods (and an optional tipple!). You'll also have the option to schedule a future delivery date and include a gift card with your personal message.

Huffkins craft bakers make and bake in small batches, using time-honoured family recipes. Ingredients are sourced locally in the Cotswolds for the highest quality and authenticity.

Huffkins also has a number of tea rooms in the Cotswolds and London, serving breakfast, lunch, afternoon tea and artisan coffees. Hosting a part or event? You can also pre-order buffet food for collection! Find your nearest location here.

Corporate catering and corporate gifting is also available. Please contact us for more information.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

268 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 3 out of 5 stars

Lunch at Huffkins at Stratford…

We had lunch at Huffkins at Stratford upon Avon - took a while to be seated as tables had to be cleared and cleaned.
Ordered at the counter - husband chose a cheese and ham "toastie" while I chose a jacket potato with cheese. This fetched up in a huge bowl - a medium sized potato with a glob of melted cheese and about 8 salad leaves ..... £12.95 for this quantity of food just wasn't worth it considering the company must buy wholesale. Despite order decaffeinated cappuccinos - one appeared that was as ordered the other was full strength so the latter had to be changed to decaf then had to be covered with saucers while waiting for our food. By which time they were luke warm.
In the past we've enjoyed visiting Huffkins at Stow on the Wold and Burford but both feel that the quality has gone down.

9 October 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Outstanding experience!

Victoria was very helpful and kind, going above and beyond to accomodate our special order request. The named day delivery worked out perfectly and the food was delicious! We recieved outstanding customer service throughout the experience, even up to the hand written card which added a lovely personal touch to the delivery. We will definitely be ordering from Huffkins again and look forward to popping instore to one of their locations.

1 October 2025
Rated 2 out of 5 stars

My husband took me to the burford…

My husband took me to the burford huffkins. Stood and waited to be seated for 20mins as nobody on the door.
When we wanted to order it took 30 mins to get to order and boy didn't have a clue saying i couldn't have what I wanted with my cream tea i said my husband has the same every time we come so I knew i could he told me to come and look at his screen to which I then showed him the sandwich i wanted and clicked the box the scone the cake and the tea choice.
It was painful and he was rude the previous lady who ordered had a voucher which again he couldn't get to work and then swore saying I will have to get help to do this.
When our food eventually arrived bread was stale my sandwich was i bun and not sour dough bread.
Over all very dissapoint i did email with a complaint but haven't heard a thing.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

My first time at Huffkins ❤️❤️

My first time at Huffkins. I enjoyed a delicious fresh Victoria sponge cake and latte coffee at the Oxford Street John Lewis. The cafeteria was spotlessly clean, the staff were very friendly, polite and efficient and the surrounds were lovely and relaxing. The breakfast and lunch menu items look very tempting! I will definitely be back!

30 September 2025
Unprompted review
Rated 1 out of 5 stars
Verified

Afternoon tea hamper

Parcel arrived on the correct date but the address was incorrect - it was a mixture of my road here in Morton-in-Marsh and the address the parcel was sent to in Carnforth!

29 July 2025
Rated 5 out of 5 stars
Verified

Perfect lardy cakes

Easy to order on line. Well packaged when delivered and absolutely perfect lardy cakes. They were fresh and tasted amazing. Will be ordering again for sure.

29 July 2025
Rated 2 out of 5 stars
Verified

Visited the Moreton in Marsh location…

Visited the Moreton in Marsh location and found the staff friendly but the food is exceptionally average and definitely overpriced for the quality and content.
2 toasted sandwiches . A pot of tea and a coke . £32
Visitors beware as no menus outside the location.
Other cafe’s in the town are better quality and not a rip off. Will customers return!!!!!!

20 July 2025
Rated 1 out of 5 stars

Just awful service

Just awful service. Restaurant nearly empty at 3.15pm and a 15 minute wait for service. Staff didn’t see it as a problem and were offhand when we complained!!

22 July 2025
Unprompted review
Rated 5 out of 5 stars

What a wonderful experience we had celebrating afternoon tea in huffkins. Amazing service and food was excellent and the fizz.

What a wonderful afternoon we had to celebrate my 60th birthday with my colleagues. We had celebration afternoon tea. The service, the quality of the food and the ambience was amazing. The staff looked after us so well, and really deserve the credit for their service. Thank you so much for making our experience so special.

3 July 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Delivered exactly as requested

Delivered exactly as requested. Ordered 8 lardy cakes so that i could put 4 in the freezer for 'Later'. That didn't happen they all got devoured within a couple of days. definitely buying again.

24 June 2025
Rated 5 out of 5 stars
Verified

Simply the Best

Delivered on time, a box of the gorgeous Spicy Tomato Chutney was handed to me at my front door. So pleased to receive it.
Yes, I think the jars are smaller and more expensive than when I first tasted it in Huffkins at Cheltenham Promenade. But, I wouldn’t be without them - it’s so delicious and I have never tasted such good chutney.

2 June 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look