Verified
Would definitely recommend this company, we use them all the time never let me down . We messed up with order this time phoned up and they sorted it out very quickly and gave me free delivery,
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
Verified
I ordered 9" bagasse plates, wooden knives, wooden forks and 6oz Tubs. All of the products were of excellent quality, they were extremely competativly priced and the delivery was really quick. Orde... See more
We called in today(11/09/25)to buy some party accessories. The staff were very helpful and made sure I had everything I needed. Now looking forward to the party this coming weekend stress free.
Verified
The help from Paper Cups Direct to select the correct products was very good. The product I required was excellent and ordering was easy. Overall, a very intuitive process with great people. The cou... See more
Company replied
Company details
- #7 of 18 best companies in Catering supplier
- #31 of 48 best companies in Catering food and drink supplier
- #28 of 37 best companies in Coffee machine supplier
- #3 of 4 best companies in Disposable tableware supplier
- #21 of 31 best companies in Packaging
- #19 of 24 best companies in Plastic Products Supplier
Written by the company
Discounted Takeaway Supplies, From Slush Syrup, Ice Cream Toppings, Coffee & Milkshake to Paper Cups, Plastic Cups, Ice Cream Tubs & Microwavable Containers. With a Fantastic money saving repeat customer discount, why not start saving with us today.
Contact info
The Old Picture House, Greenside, Mapplewell, S75 6AU, Barnsley, United Kingdom
- 0330 0583 987
- sales@papercupsdirect.com
- www.papercupsdirect.com
4.6
Excellent
116 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
Verified
Good service
Would definitely recommend this company, we use them all the time never let me down . We messed up with order this time phoned up and they sorted it out very quickly and gave me free delivery,
26 September 2025
Excellent service
We called in today(11/09/25)to buy some party accessories. The staff were very helpful and made sure I had everything I needed. Now looking forward to the party this coming weekend stress free.
11 September 2025
Unprompted review
Verified
Great service fast delivery
26 August 2025
Verified
I will order again when my stock finish
28 July 2025
Verified
Verified
Fast delivery & good price
Fast delivery & good price. Someone on the end of the phone if you need to speak to them.
29 July 2025
Verified
Verified
Verified
Brown paper bags Quality dropped
I have been buying paper bags for about two years now which has always been great until the last e or 4 orders which are not so great. The handles break so easily even with barely any weight in the bag. I have to double the bag before using it and even with that, the handle still breaks. I was a hoping it was a bad batch but it is the same in nearly a year now. So I won't be buying the brown paper bags from them again. I will still buy the black base plastic containers which are great.
28 April 2025
Reply from Paper Cups Direct
Hi Funmi, please accept my apologies for this and any impact on your business.
We will ofcourse investigate this issue and see if we have any other options going forwards.
Excellent customer service
Excellent customer service - really helpful. Was able to purchase some items for an arts and craft workshop in smaller quantities with no bother - thanks!
8 May 2025
Unprompted review
Verified
Brilliant service
Brilliant service, very fast delivery, quality of the cups and bags ordered were better than I expected. I will definitely shop here again.
27 March 2025
Verified
Verified
Product was exactly what it said it…
Product was exactly what it said it was.. really strong. Delivery was right on time as well.
26 March 2025
Nothing yet
I haven't gotten anything yet. My order has still not been delivered to me. I am waiting for a while now.
25 March 2025
Unprompted review
Reply from Paper Cups Direct
Hi Lorna,
We do not have an order from you?
Are you sure you have the right company?
Please contact customer services: sales@papercupsdirect.com or give us a call on: 0330 0583 987
Verified
Carole is the star!
Simply, Carole is the best, the most helpful one! Pleasure to work with as a cafe <3
25 February 2025
Reply from Paper Cups Direct
Thanks! 😊
Verified
Love these cups
Love these cups, great value for money, and very fast delivery!! Would definitely recommend!
30 January 2025
Verified
Prompt response...good price
Prompt response...good price
....p and p dear though. Pays to order in bulk.
30 December 2024
Verified
Great speedy service with great priced…
Great speedy service with great priced quality products
30 December 2024
Reply from Paper Cups Direct
Thanks Phil, Don't forget to use your 5% Repeat Customer Discount on your next order! 🚚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.