Paper Cups Direct Reviews 116

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars
Verified

Would definitely recommend this company, we use them all the time never let me down . We messed up with order this time phoned up and they sorted it out very quickly and gave me free delivery,

Rated 5 out of 5 stars
Verified

I ordered 9" bagasse plates, wooden knives, wooden forks and 6oz Tubs. All of the products were of excellent quality, they were extremely competativly priced and the delivery was really quick. Orde... See more

Rated 5 out of 5 stars

We called in today(11/09/25)to buy some party accessories. The staff were very helpful and made sure I had everything I needed. Now looking forward to the party this coming weekend stress free.

Rated 4 out of 5 stars
Verified

The help from Paper Cups Direct to select the correct products was very good. The product I required was excellent and ordering was easy. Overall, a very intuitive process with great people. The cou... See more

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Company details

  1. #7 of 18 best companies in Catering supplier
  2. #31 of 48 best companies in Catering food and drink supplier
  3. #28 of 37 best companies in Coffee machine supplier
  4. #3 of 4 best companies in Disposable tableware supplier
  5. #21 of 31 best companies in Packaging
  6. #19 of 24 best companies in Plastic Products Supplier

Written by the company

Discounted Takeaway Supplies, From Slush Syrup, Ice Cream Toppings, Coffee & Milkshake to Paper Cups, Plastic Cups, Ice Cream Tubs & Microwavable Containers. With a Fantastic money saving repeat customer discount, why not start saving with us today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

116 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Good service

Would definitely recommend this company, we use them all the time never let me down . We messed up with order this time phoned up and they sorted it out very quickly and gave me free delivery,

26 September 2025
Rated 5 out of 5 stars

Excellent service

We called in today(11/09/25)to buy some party accessories. The staff were very helpful and made sure I had everything I needed. Now looking forward to the party this coming weekend stress free.

11 September 2025
Unprompted review
Rated 3 out of 5 stars
Verified

Brown paper bags Quality dropped

I have been buying paper bags for about two years now which has always been great until the last e or 4 orders which are not so great. The handles break so easily even with barely any weight in the bag. I have to double the bag before using it and even with that, the handle still breaks. I was a hoping it was a bad batch but it is the same in nearly a year now. So I won't be buying the brown paper bags from them again. I will still buy the black base plastic containers which are great.

28 April 2025
Paper Cups Direct logo

Reply from Paper Cups Direct

Hi Funmi, please accept my apologies for this and any impact on your business.

We will ofcourse investigate this issue and see if we have any other options going forwards.

Rated 5 out of 5 stars
Verified

Brilliant service

Brilliant service, very fast delivery, quality of the cups and bags ordered were better than I expected. I will definitely shop here again.

27 March 2025
Rated 1 out of 5 stars

Nothing yet

I haven't gotten anything yet. My order has still not been delivered to me. I am waiting for a while now.

25 March 2025
Unprompted review
Paper Cups Direct logo

Reply from Paper Cups Direct

Hi Lorna,

We do not have an order from you?
Are you sure you have the right company?

Please contact customer services: sales@papercupsdirect.com or give us a call on: 0330 0583 987

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