I bought a pair of tights a couple years back and whilst they fit comfortably and look nice, they are definitely not ladder or hole resistant. The first pair got a ladder and they were replaced, and t... See more
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Usually I don’t invest in tights but the biodegradable denier 50 are my go-to tights for nearly every outfit now. Totally worth the money- they haven’t ripped or pulled at all, look super elegant, an... See more
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I’ve used so many different washing bags throughout the years and to be honest most of them would break apart after a couple of washes. I started using the Guppyfriend Washing Bag and it’s honestly a... See more
I had a wonderful experience shopping at Hedoine's. Their website works excellently - I like the quirky sense of humour! - it has fast shipping and superb customer support. The tights are indeed somet... See more
Company replied
Company details
About Hēdoïne
Written by the company
We believe that strength is sexy, boldness can coexist alongside femininity, and being a bit of a badass is just more fun.
Founded in 2018 by Alexandra Tymann and Anna Rauch, Hēdoïne exists to bring new meaning to modern femininity; elevating strong, bold Hēdoïnes and their legwear. Guided by a commitment to responsible production, our core collection offers bold, reinvented legwear.
Shop BIODEgradable yarns Recycling Program SUSTAINABILITYContact info
28 Old Brompton Road, Suite 223, SW7 3SS, London, United Kingdom
- happy@hedoine.com
- hedoine.com
3.8
Great
776 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Verified
Very nice but a little too tight!
4 October 2025
Reply from Hēdoïne
Dear Customer,
Thank you so much for your feedback!
We’re glad to hear you like our tights, and we’re sorry to hear they felt a little too tight. We’d be happy to assist you with sizing or any other questions you might have. Please feel free to reach out to us at happy@hedoine.com.
Thank you again for your support!
Warm regards,
Team Hedoïne
Nice tights but not ladder/hole free
I bought a pair of tights a couple years back and whilst they fit comfortably and look nice, they are definitely not ladder or hole resistant. The first pair got a ladder and they were replaced, and the second pair has a hole. I barely wear them and honestly a higher quality pair from Marks and Spencer will last as long. I don’t think the price can be justified for this kind of item
1 January 2025
Unprompted review
Reply from Hēdoïne
Dear Customer,
Thank you so much for your feedback, and we’re so sorry to hear that our tights didn’t meet your expectations.
We’re truly committed to crafting a quality product, and we take your experience very seriously. We’d be more than happy to assist you further and make this right. If you could kindly reach out to us at happy@hedoine.com, we’ll ensure we do our best to help you.
Thank you again for your support and understanding.
Warm regards,
Team Hedoïne
Verified
Reply from Hēdoïne
Hi Patty,
Thank you so much for your feedback!
We’re glad we could assist you and really appreciate you taking the time to share your experience.
Warmest wishes,
Team Hedoïne
Got 4 pairs 3 years ago, I still have them
Got 4 pairs 3 years ago. I still have them. The ticker ones last better, obviously, but I am quite impressed as anything else I used was pretty much single use.
19 March 2025
Unprompted review
Reply from Hēdoïne
Dear Laura,
Thank you for your kind review! We’re delighted to hear your tights have lasted so well. Your support means a lot—feel free to reach out if you need anything!
Warm regards,
Team Hedoïne
Shouldn’t advertise as ladder free
Purchased 3 pairs of tights and none of them lasted more than 4 uses without laddering. I think it’s wrong to market these as ladder free as they’re simply not.
Customer service very good and replaced immediately, but at the end of the day were purchasing premium tights and expect them to last.
12 December 2024
Unprompted review
Reply from Hēdoïne
Dear Ela,
Thank you for your feedback!
We’re sorry to hear that your tights didn’t meet your expectations. We appreciate your understanding and are always working to improve our products. Your satisfaction is very important to us, and we hope you’ll continue to enjoy our tights.
Best regards,
Team Hedoïne
Amazing tights, amazin customer service
Amazing tights. I have searched many many years to find comfortable tights and have found them. The customer service is amazing as well, navigating the many challenges that Brexit has brought.
18 January 2025
Unprompted review
Reply from Hēdoïne
Dear Marie,
Thank you so much for your wonderful feedback! We’re so happy to hear that you’ve found the perfect pair of tights after years of searching. It means the world to us to know that you’re happy with both the comfort and our customer service.
We truly appreciate your support and look forward to continuing to provide you with quality products!
Warm regards,
Team Hedoïne
Great product and extraordinarily…
Great product and extraordinarily helpful costumer service
21 December 2024
Unprompted review
Reply from Hēdoïne
Dear Helen,
Thank you so much for your kind feedback! We’re thrilled to hear that you’re pleased with our product and customer service.
Team Hedoine
One of my new favourite brands!
Great customer service, friendly people, good products and lovely ideas.
16 December 2024
Unprompted review
Reply from Hēdoïne
Dear Customer,
We’re thrilled to hear that you’re enjoying our brand, products, and service.
Your support means the world to us, and we’re always here to ensure you have the best experience.
Thank you for being part of our community!
Team Hedoine
Verified
Reply from Hēdoïne
Dear Mellissa,
Thank you for your feedback. We’re really sorry to hear that the tights didn’t meet your expectations. In such cases, please feel free to contact us directly at happy@hedoine.com, and we’ll do our best to offer you a suitable solution.
Your satisfaction is very important to us, and we’d be happy to assist further.
Team Hedoine
Third country order
I placed my order with Hēdoïne Germany, unaware that it would be shipped from the UK warehouse. I was asked to pay €30 customs fees in cash upon receipt and therefore rejected it.
When I informed Hēdoïne Germany, Melisa responded very friendly and helpfully. She refunded €30 to my account and shipped the order again. When, for whatever unknown reason, I was asked to pay €60 customs fees the second time around, she also refunded that amount without further ado.
My only complaint is that when I had to return part of the order, I had to pay the return costs of over €20 myself.
1 August 2024
Unprompted review
Reply from Hēdoïne
Dear Christine,
Thank you so much for your kind feedback! We truly appreciate your understanding. As mentioned on our website, we’re currently shipping from the UK, which can sometimes lead to additional costs.
We’re so glad to hear that despite these challenges, you’re happy with the service we provided. It means a lot to us!
Thank you again for your support!
Team Hedoine
Verified
Your products are great
Your products are great, that is why I subscribed again. However, please replenish your stock of the basics in high demand. I want more of them!
6 November 2024
Reply from Hēdoïne
Dear Simona,
Thank you so much for your kind words. We’re thrilled to have you continue with your subscription! Rest assured, we’ll do our best to bring back your favorites soon!
Thank you again for your patience and continued support.
Team Hedoine
Verified
Reply from Hēdoïne
Dear Frida,
Thank you so much for your kind feedback!
At Hēdoïne, we’re committed to delivering both exceptional products and service, so it’s wonderful to know we’ve met your expectations. We look forward to continuing to serve you!
Thank you again for your support!
Team Hedoine
Verified
Long delivery, dropped quality
The delivery to Germany took more than 2 weeks. The quality of tights since i last time bought it (approx. 4 years ago) dramatically dropped. I wore two pairs of different tights now and they have holes after the first wear.
9 October 2024
Reply from Hēdoïne
Hi Mairita,
Thank you for sharing your feedback.
We’re truly sorry to hear about the issues you’ve experienced with the delivery time.
If you could kindly reach out to us at happy@heodine.com, we’d be happy to help resolve this matter for you.
Warm regards,
Team Hedoine
Verified
Reply from Hēdoïne
Dear Ziyi,
Thank you so much for your kind comment! We’re thrilled to hear that you had a good experience with our service. Your feedback means a lot to us, and we’re here to help whenever you need assistance.
Team Hedoine
I'm being refused a refund for shape…
I'm being refused a refund for shape wear that was not my size! Not allowed to try it on how else will you know if it fits you! I had planned to order another size but now I will not. Beware of this company
1 November 2024
Unprompted review
Reply from Hēdoïne
Hi Maria,
Thank you for sharing your feedback with us. We’re sorry to hear about your experience with the shapewear sizing. We did offer a solution to help resolve this, but unfortunately, we’re unable to issue a full refund for worn items.
Thank you for your understanding.
Team Hedoine
Ladders everywhere
Ladders everywhere. I literally watched agape as the small hole on my thigh slowly laddered over the course of a 2 hour work meeting. Purchased a year ago but only on their 6th or 7th wear so cannot make a claim on the ‘ladder free guarantee’, tights feel lovely on but expensive for a promise they can’t keep. At least they’ll biodegrade 😭
17 October 2024
Unprompted review
Reply from Hēdoïne
Dear Customer,
Thank you for sharing your experience with us. We’re truly sorry to hear about the issues with laddering. We strive to provide both quality and durability, so it’s disappointing to learn that we fell short for you. Please feel free to reach out to us at happy@hedoine.com – our team would be glad to look into this further and assist in any way we can.
Team Hedoine
Verified
Great leggings
Great leggings, very unusual, order arrived quickly. Also like their tights.
4 September 2024
Reply from Hēdoïne
Hi GG,
Thank you so much for your kind words! We’re so happy to hear you love the leggings and our tights We aim to bring a unique touch to our designs, so it’s wonderful to know you’re enjoying them!
Team Hedoine
Great Customer Service, everything else not so much
Melisa from Customer Service did a perfect job. She assisted me kindly and solved all my problems in the best possible way.
But still, the fact, that I could not use the voucher, that I had just received, without help of customer service, is not so great.
The fact, that I needed the help of customer service to order without a fee of over 30€ shipping costs for Express-Delivery ist not so great. (In fact, I had qualified for free shipping and I didn't need express)
The fact, that I ordered tights for 35€ each - not knowing if it really fits - and not being able to return or exchange it, is not okay. I don't think that "hygiene reasons" is reasonable in this case.
At the and, thanks to customer service, I ordered, hoping that the products will fit. Sadly, I had to pay 22,90€ for tax + fee (delivery to Germany) when the package finally arrived (by the way, shipping untracked for whatever reason)
Maybe if I would have known before, that I would have to pay taxes when delivered, I would have accepted the delivery. But I did not.
For that reason I do not know anything about the fitting and quality of the products.
25 September 2024
Unprompted review
Reply from Hēdoïne
Liebe Anja,
Vielen Dank für dein Feedback! Es tut uns leid, dass der Bestellprozess einige Hürden hatte, wie die Nutzung des Gutscheins und die zusätzlichen Gebühren bei der Lieferung. Wir nehmen dein Feedback sehr ernst und möchten unsere Prozesse stetig verbessern, damit solche Unannehmlichkeiten in Zukunft nicht mehr auftreten.
Vielen Dank nochmals für deine Geduld und dein Vertrauen.
Team Hedoine
Verified
Tremendously helpful customer service
Tremendously helpful customer service! One of the best I have experienced.
15 August 2024
Reply from Hēdoïne
Dear R.C,
Thank you so much for your wonderful feedback! Providing helpful and friendly support is our top priority, and it means a lot to know we made a difference for you.
Team Hedoine
Verified
The best tights
The best tights, amazingly strong, easy to wash. I've bought a couple of pairs now and they are well worth the money.
7 August 2024
Reply from Hēdoïne
Hi Nikki,
Thank you so much for your fantastic feedback. We’re happy to hear that you find our tights strong, easy to care for and it’s wonderful to know you’ve come back for more pairs! We appreciate your support!
Team Hedoine
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