Quick delivery, and after years of using earplugs but still having disturbed sleep, Hears have been the only ones to make a difference! I’m sleeping better than ever, and eventhough they are more expe... See more
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Terrible service. Ear plugs didn't work for me - it happens - so sent back for refund per 100 day promise. Had to use their return postage (£7 when it would only cost £2 max in post) they confirmed... See more
Company replied
I bought some ear plugs to fit underneath my helmet when I am out on the bike and after some research I decided to buy from Hears. What a great choice, they fit great and after years of wearing foam e... See more
I’ve just received your earplugs and want to return them straight away; they don’t meet my expectations at all. The noise reduction is minimal; my wax earplugs do the job five times better. These ear... See more
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I bought these mainly for concerts but…
I bought these mainly for concerts but started using them in loud restaurants too. They make conversations easier without blocking everything out. I didn’t expect to use them that often but they’ve become useful. They’re easy to keep in a pocket so I just carry them now.
Nice little product
Nice little product. Easy to carry, easy to clean and easy to use.
Earplugs were not a good fit expensive return process
Earplugs were not a good fit and blocked out much less noise than anticipated. I purchased them for $58 + $8.95 shipping. (All AUD).
Asked for a refund - had to convince an AI email bot that I want a refund and that I have tried everything in my power to make it work.
Even after, I had to wait for the "human" team to approve my request, despite the fact that they have a 100-day payback guarantee on the website.
Now that the refund request has been approved, I have to pay $25.11 in shipping costs to ship the product back.
I still have to print it, go to Auspost and note that it has an Australian return address, which should cost $10.50 for parcels, so they're clipping the ticket one more time.
To recap, despite refund guarantees, it took me a significant effort to get a reund (hopefully I will actually get it) but they will charge you over $30 in shipping costs to buy/return the $58 product.
Reply from Hears
These are cheap Chinese junk
These are cheap Chinese junk. Hard plastic and no comfort. Not only are they garbage, but they offer no tracking until it arrives at your door. Super shady!
Reply from Hears
Sound clarity is the main reason I like…
Sound clarity is the main reason I like them. Cheaper earplugs I tried before made music sound flat and dull. These lower the volume without ruining the sound. That makes them a much better option for live music or loud places.
Nothing at all special about these
Nothing at all special about these to warrant the exorbitant price. For sleep, they claim 27dB which is wildly inflated IMO. They took a long time to arrive and it cost $15 to send them back.
Refund never happened...
I bought 3 pairs.. after reading an article online. Very disapointed with the quality and efficiency of the product. Went for a refund. Had to pay again 10€ to send back. And now more than a month after they received my package, no refund...
Reply from Hears
Bad Quality
Ordering, shipping, and packaging all good. Issue is the quality of the product. EXTREMELY cheaply made, and offers little to no hearing protection. The “acoustic filter” that they apparently spent years deigning is an extremely thin plastic film - nothing like the renders they like to show that looks like a metal puck. I know this as the back piece of cheap plastic (that is made to look like metal), pops off extremely easily and reveals pretty much no special components inside. Just a piece of thin plastic film. Do not waste your time.
The material feels better than I…
The material feels better than I expected when I first opened the package. They do not feel flimsy or cheap in hand. I have used them several times and they still keep their shape nicely. The fit also feels steady without being too tight. I like that they are easy to clean and put away after use. For a simple product, they feel pretty well made.
The order process was smooth and…
The order process was smooth and shipping updates were clear. The product itself feels premium enough and works exactly how I hoped.
No delivery after a month
I was very excited to receive a product that can help me sleeping having a snoring husband and initially received updates on my order. I was then told that there would be a delay, then that my address was incomplete and now no response anymore for almost two weeks.
The order was supposed to arrive within 3-5 workdays - still nothing after more than a month. Sad.
Reply from Hears
Still awaiting refund.
Ordered and product didn’t come in time so I wanted to cancel. They wouldn’t let me so I had to wait for the product to arrive before sending back. I thought I could send back at my own expense which wasn’t true. They made me buy a return label from themselves and charged me triple the amount it would have cost if I sent it back myself. I sent the return on 1st July and finally got an email saying it’s been received my on 9th July 2026. 10 days later and I still haven’t received any confirmation that I am receiving a refund.
Do not use this company!
Reply from Hears
SCAMMERS!!
These are normal ear plugs at a premium rate. The don’t deliver what they promise. Very irritating on the ear canal. They also promise 100 days return. But they charge you 5€ for delivery when you purchase them and request you to pay 19€!!! for the return shipping!! AVOID LIKE TGE PEST!! They are scammers!!
Reply from Hears
Perfect sound and no ringing ears
Perfect sound and no ringing ears
Very happy with the hears earplugs.
The package arrived quickly. Love that the earplugs have easy to switch different sizes so they can fit comfortably. And they come in a great little box. I bought them for me and my daughters when visiting a big concert. They are easy to use, comfortable to wear and the sound is even better when wearing them. You hear less bass and the vocals are clearer. And the kids werent worried about looking stylish as the hears plugs look great. After the concert (2 hours) there was non of the usual ear ringing. Very happy and highly recommend these. Also great for drumming lessons.
practical for everyday life
Simple product but useful in real situations. I keep them in my jacket now because loud places come up more often than expected. They are small enough to carry without thinking about it. The fit is comfortable and does not feel annoying after a while. I used them during a night out and my ears felt much better later. Nothing complicated, just a solid everyday item.
They’re simple
They’re simple, comfortable and easy to keep in my bag. I’ve already used them more than I expected.
I used them at a busy birthday party…
I used them at a busy birthday party and they made the noise feel less overwhelming. I could still chat normally which was the best part. They didn’t make voices sound distant or muffled. I ended up keeping them in most of the night.
I have tried cheaper earplugs before…
I have tried cheaper earplugs before and most of them made people sound distant. These are much better for conversations. They still reduce noise but I can follow what people are saying.
I was worried they would make music…
I was worried they would make music sound dull but that didn’t happen. Everything stayed fairly natural, only softer and easier on my ears. Good purchase for nights out.
They feel better made than the basic…
They feel better made than the basic earplugs I have used before. The sound does not turn dull or closed off. I can still hear conversations properly which makes a huge difference. They also do not irritate my ears after longer use. The build feels durable enough for regular outings. I would buy them again if I needed another pair.
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