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Health Deal Reviews 

4,108
•
TrustScore 5 out of 5

4.8

Price comparison site
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Review summary

Created with AI, based on recent reviews

Looking at 497 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, and knowledgeable, making interactions pleasant and productive. Many people highlight the excellent customer service, noting clear explanations and a personalized, understanding approach to their needs. The service provided is often described as efficient and easy, with consumers appreciating the smooth, pressure-free process. Reviewers are particularly impressed with finding better packages and significant savings on their health insurance premiums. Many found that the company helped them secure the same or better coverage at a considerably lower cost.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, patience, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and patience of... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and professionalism... See more

User experience

Customers had positive experiences with user experience, finding the process clear and easy to understand.... See more

Price

People report positive experiences with price, with many reviewers highlighting significant savings on health... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Information was very clear, didnt realise we were missing out on better services with NIB. Gloria explained HCF hospital fund she could not better. Extras were were missing out on whats important for... See more

Rated 5 out of 5 stars

I went to Right Health Insurance/Health Deal for help on finding a good private health insurance cover for the best price possible, and was assisted by the lovely Mia who talked me through everything... See more

Rated 5 out of 5 stars

Answered all my questions relevant to changing health insurance provider. No pressure, good listener plus found a provider with cheaper health insurance for same coverage & excess & no stand down per... See more

Rated 5 out of 5 stars

Mia was the agent who helped me review my current health insurance plan and provider and within 15 minutes of reviewing my policy had not only found me a better package but also saved me almost $60 pe... See more

Company details

  1. Price comparison site
  2. Financial advisor
  3. Health insurance agency
  4. Insurance agency

Information provided by various external sources

Compare private health insurance with Health Deal. Health Deal has been proudly helping Australians compare private health insurance since June 2015. We have a range of health funds & policies for you to compare with, we're confident you'll love our service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(4,108)

481 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very helpfull

The few people I dealt with were very helpfull, pleasant and patient. The connection wasn't great so it has been quite a mission to help me. Totally recommend this group. Will call them shprtly to compare electricity too.

9 March 2026
Rated 4 out of 5 stars

Kelly was friendly

Kelly was friendly, professional and helpful with finding a better health coverage, made the process of changing over health funds easier.
Thank you Kelly.

6 March 2026
Rated 5 out of 5 stars

Clear and precise

After providing details of existing Private Health Cover we were provided with like for like plan with additional benefits and savings in the new plan. Everything was explained clearly for us to understand.

5 March 2026

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