HEAL Labs Private Clinic Reviews 

205
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, efficient, and professional service provided. The staff are frequently highlighted for their helpfulness, professionalism, and caring approach, ensuring a smooth experience. Exceptional customer service and clear communication are consistently noted, with many appreciating the ease of the process and comprehensive, understandable results. Many customers express high satisfaction and a strong intention to use the service again, often recommending it to others.

What people talk about most

Service

People report positive experiences with service, consistently highlighting the professionalism, efficiency,... See more

Staff

Reviewers consistently mention positive feedback about staff, highlighting their professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting their professionalism,... See more

User experience

Customers consistently report positive experiences with the user experience, describing it as great from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth experience with HEAL Labs, recommended by my old coach Dan Watson. The blood test was done well and the professional made me feel relaxed and told me everything I needed to know about the tes... See more

Company replied

Rated 5 out of 5 stars

HEALLabs always. Been using them for 2/3 years now. Communication is 10/10 always. Always happy to help & always a very quick turn around from me recieving the kit, visiting a local phlebotomy, sendin... See more

Rated 5 out of 5 stars

I booked 2 phlebotomy services at Heal Labs Elstree Aerodrome clinic this year and both went smoothly. The staff is professional and friendly at the same time and it was easy to book the appointments... See more

Company replied

Rated 5 out of 5 stars

Could not recommend HEAL labs enough. Really fast and detailed service provided everything in a fast and professional manor, was my first time using this lab but will defiantly recommend and use agai... See more


Company details

  1. #3 of 25 best companies in Blood testing service
  2. #21 of 236 best companies in Fitness and nutrition
  3. #4 of 29 best companies in Home Care Service
  4. #8 of 28 best companies in Women's Health Clinic
  5. #1 of 3 best companies in Walk-in clinic

Written by the company

Simple, Private Preventative-Health Home Blood Testing Kits & Services. Blood Testing Results & Analysis. Phlebotomy Services - Local In-Clinic (St Albans, Herts.) & Mobile Options. Gain insight & understanding from blood biomarker snapshots of your body from inside out and optimise your health through our data-driven private blood test kits allowing you to monitor, manage & maintain your own health, fitness and wellness. Blood test with HEAL Labs and BEGIN FROM WITHIN.


Contact info

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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4.9

All reviews

(205)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding private blood testing…

Outstanding private blood testing experience at HEAL Labs Elstree. 62 markers tested with full written interpretation comprehensive and presented beautifully.
There were some delays with two specialist markers held up by the external laboratory, but what set HEAL Labs apart was the communication throughout. I was kept fully informed at every stage via WhatsApp, with honest explanations and even a goodwill refund offered without me asking. That kind of integrity is exactly what you want from a health provider.
Professional, thorough, and genuinely caring about their clients. Highly recommended for anyone who wants to take their health seriously.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience at Heal Blood…

Very good experience at Heal Blood Clinic. The team were welcoming, caring, and professional. I felt comfortable and stress-free, and they explained clearly how to prepare for the blood test and the best time to do it. Excellent service!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and skilled

Had my blood works today via Goodbody but the Clayton was amazing! Normally drawing blood is painful and they cannot find the right veins but Clayton was professional, prompt and absolutely pain free process.

Much appreciated!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I honestly cannot recommend Heal Labs…

I honestly cannot recommend Heal Labs highly enough.
I went to them privately to have my blood tests done, and from the very beginning, their level of professionalism, care and thoroughness was outstanding. They didn’t just “take my bloods” and send me on my way they carried out a detailed review, explained everything clearly, and took the time to ensure nothing was overlooked.
When my results came back and showed that my bloods weren’t good, the team acted immediately. They contacted me, talked everything through properly, and gave me clear, sensible advice even late into the evening. I never once felt rushed or dismissed. I felt genuinely cared for.
What truly sets Heal Labs apart is their follow up. They checked in on me the very next morning when I had to go to hospital, and they have continued to check up on me throughout my entire journey. That level of support is rare. They don’t just provide a service they provide real care.
If you’re considering private blood testing and want a team that is thorough, responsive, knowledgeable and genuinely compassionate, Heal Labs are exceptional. I’m so grateful for their support and would recommend them without hesitation.
Thank you for going above and beyond.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Very good

Had a hormone test carried out. Service was simple and easy to follow. Results were within their quoted timescales. Presentation of results is easy to read and understand. Great service.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Our go to clinic.

Myself and my wife have tried plenty of clinics in the London area over the years and we now only use HEAL labs. Always great service with quick results and at a good price. Couldn’t ask for more.

2 February 2026

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