Harvey Baker Solicitors Reviews 

417
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and dedicated case handlers for providing prompt, friendly, and professional support throughout their property transactions. People also highlight the exceptional communication, noting that queries are consistently answered quickly and the entire house purchase process remains remarkably smooth and stress-free. Consumers truly appreciate the intuitive online client portals that make tracking progress, viewing live updates, and uploading important documents extremely easy. Some reviewers were not happy with occasional communication gaps, unexpected service delays, unproactive personnel, or feeling somewhat overwhelmed by complex legal terminology.

What people talk about most

Service

Consumers find service to be exceptionally positive and reliable throughout their legal transactions.... See more

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, communication, and efficiency... See more

User experience

Users describe positive interactions with user experience, finding the process straightforward and... See more

Response time

Customers consistently note positive experiences with response time, highlighting that emails, messages, and... See more

Customer service

People report positive experiences with customer service, highlighting professional, caring, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used HBS now a few times and each time the sale has gone through smoothly and with no major problems. Easy to contact easy to speak to and always helpful, putting you the client first. Would have n... See more

Rated 5 out of 5 stars

Corey responded to every email/message within hours. He was diligent chasing the other side solicitors. He was covered by a colleague when he was on leave, who was equally diligent & responsive. The p... See more

Rated 5 out of 5 stars

Fantastic from start to finish. Prompt messages and replies to all queries. The use of the legalCM app makes communication and uploading of documents extremely easy, 100% better than the old school p... See more

Rated 5 out of 5 stars

All communication was done via an app and email therefore eliminating the need to travel to an office to sign documents, this not only saves you time but you can also keep track of how things are prog... See more


Company details

  1. #18 of 65 best companies in Conveyancer

Written by the company

Harvey Baker specialises in residential conveyancing. We have a very modern approach and customer satisfaction is our No.1 priority. Our easy streamlined process will help you to relax with the knowledge that our friendly team is here for you. Always contactable to help you with any questions you may have. We always answer the phone. Supporting and guiding you through with our experienced staff. Transparent service throughout. Unique, state of the art technology at the end of your fingertips. Our Client Care Packs can be sent electronically or by post. Sending documents electronically speeds up the process as we accept digital signatures. We also have mobile friendly forms which allow you to complete all our initial questionnaires on your smart phone, iPad or computer. Again, if you prefer, we can send these questionnaires through the post, to your home address.


Contact info

4.9

Excellent

TrustScore 5 out of 5

417 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(417)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Diligent, prompt conveyancing service with easy to use portal

Corey responded to every email/message within hours. He was diligent chasing the other side solicitors. He was covered by a colleague when he was on leave, who was equally diligent & responsive. The portal is brilliant. It was easy to see progress. I would 100% recommend this service and Corey to anyone else. Thank you for making my house buying process as smooth as you did.

27 August 2026
Rated 5 out of 5 stars

Great communication

Great communication, fast and reliable, LegalCM app is a game changer, all documents and communication there and you can keep track of your case progress easily. Thank you Harvey Baker, special thanks to Corey who handled my case with utmost professionalism.

18 August 2026
Rated 5 out of 5 stars

Used HBS now a few times and each time…

Used HBS now a few times and each time the sale has gone through smoothly and with no major problems. Easy to contact easy to speak to and always helpful, putting you the client first.
Would have no hesitation in recommending Helen and her team to anyone wanting to sell or buy a property anywhere in the UK.

24 August 2026
Rated 3 out of 5 stars

Disappointed with the service

Disappointed with the service,
Communication was not the best and attention to detail also disappointing.
Even though we finally got the completion done it had taken far too long and could have been sorted way earlier! with even us the client pointing out issues very early on certain sections they just had a very stubborn attitude and later on realising what I had said was going to be an issue. With obviously no apology!
I think the biggest issue was that they appointed a trainee to over see our case, which obviously proved to be a bigger job than he had done before and created a lot of frustration in the way he went about his work.

All in all I'm afraid we had a bad experience but I do hope in the future they will learn from this and improve so other people don't have the same experience we did.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Harvey Bakers…Johnathan Jones

I highly recommend Harvey Bakers solicitors.Johnathan Jones handled my probate case professionally and efficiently from start to finish. Communications were excellent, everything was explained clearly by him and I felt like we were in safe hands. Johnathen was friendly ,helpful and very professional and he made the process run so smoothly.Thankyou so much for all your help.
R.J.Power

27 July 2026
Unprompted review
Rated 5 out of 5 stars

extremely pleased

I was extremely pleased with the service I received from Harvey Baker when they handled the conveyancing for the sale of my house.

They were professional, competent and proactive throughout the process. I was kept updated on progress on a weekly basis through their online portal, which gave me confidence that everything was being dealt with and that the sale was moving forward as expected. They were also very responsive and I never felt that I had to chase them for updates.

Having used other conveyancing firms in the past, I was particularly impressed with the value for money. My previous experiences involved higher costs, having to regularly chase for progress updates, and even unexpected additional charges being added at completion. This firm was transparent, efficient and delivered exactly what I expected without any unpleasant surprises.

I would have no hesitation in recommending them to anyone looking for a reliable, proactive and good-value conveyancing solicitor.

7 August 2026
Rated 5 out of 5 stars

Amazing service from Jonathan

Jonathan was very knowledgeable, friendly and explained the process of creating a will to me in simple terms. If anyone needs Will services I’d recommend Jonathan Jones!

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing solicitor

Amazing solicitor, made the process of buying our first home painless and stress free. Couldn’t have asked for a better experience - highly recommend!

13 July 2026

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