Harmony Plants Reviews 

156
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I received my second order and there will definitely be more. This is definitely the best houseplant shop, great selection at unbeatable prices, reasonable delivery time with the ability to track at a... See more

Rated 4 out of 5 stars

It’s easy to leave a bad review when something goes wrong, or a perfect one when everything goes smoothly. My experience was somewhere in between. There was a small delay in communication, which c... See more

Rated 5 out of 5 stars

Plants arrived really fast - 3/4days for international shipping - amazing! Even the heat pack was still warm (last mile).😅 Packaging was unbelievable - so light, careful, yet sturdy, not a single... See more

Rated 4 out of 5 stars

Edit. I finally received a reply and got a refund on the missing plant and an extra voucher for future purchases. :) Hopefully I'll have better luck next time with this store! ** I ordered th... See more

Company replied

Company details

  1. Interior plant hire service

Written by the company

Bestimmt fragt ihr euch, wer denn eigentlich hinter Harmony Plants steckt? Das bin ich – Hannah! Gemeinsam mit meiner Familie. Und zusammen sind wir die wahrscheinlich größten Pflanzenliebhaber überhaupt. Viel interessanter ist es aber sicherlich, wie ich eigentlich auf die Idee unseres Harmony Plants Shops kam. Egal, wo auf der Welt ich bisher war, ich war an allen Flecken dieser Erde fasziniert von der Schönheit unserer Natur. Ganz besonders von der Vielfalt und Anmut der Pflanzenwelt. So kam die Frage auf, warum ich mir diese Schönheit eigentlich nicht auch nach Hause hole? Und genau das habe ich getan. Wir haben einen kleinen Bauernhof auf dem Land, wo wir unseren ganz eigenen Dschungel mittlerweile jeden Tag genießen und mit viel Liebe hegen und pflegen können. Stellt euch nur mal vor, wie es wäre, wenn auch ihr euren eigenen kleinen Traumdschungel Zuhause hättet. Wunderschöne Vorstellung, oder? Genau das ist meine Mission: Ich möchte jedem von euch die Möglichkeit bieten, dass auch ihr euch euer Zuhause durch wunderschöne, tropische und seltene Pflanzen zu eurem eigenen kleinen Paradies machen könnt…


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4.4

Excellent

TrustScore 4.5 out of 5

156 reviews

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Replied to 25% of negative reviews

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4.4

All reviews

(156)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

I received my second order and there…

I received my second order and there will definitely be more. This is definitely the best houseplant shop, great selection at unbeatable prices, reasonable delivery time with the ability to track at any time. The only problem is that you have to be quick, because a lot of things sell out quickly 🙂 The plants arrived both times in perfect condition and exactly as pictured. Thank you to the entire Harmony plants team, You're doing a great job!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love this shop

I absolutely love this shop! The plants were packaged incredibly well — I was honestly amazed at how perfectly they were protected against the cold. Everything arrived in excellent condition.

The mystery plants were also a wonderful surprise and matched my expectations perfectly. All plants look very healthy, the roots are in great shape, and you can really tell how much care goes into packing and shipping.

On top of that, the customer service is extremely friendly and responds very quickly, which I really appreciate.

I am extremely satisfied with my order and will definitely be ordering again. Thank you so much!

4 February 2026
Unprompted review
Rated 4 out of 5 stars

Great quality, minor hiccup resolved fast

It’s easy to leave a bad review when something goes wrong, or a perfect one when everything goes smoothly. My experience was somewhere in between. There was a small delay in communication, which caused a minor issue, but it was resolved within 5 minutes. The plants arrived very healthy and extremely well packed—honestly one of the best shipping packages I’ve seen in years of collecting plants.

I’m giving 4 stars instead of 5 only because of the communication delay.

PS: There is currently a bug in the online shop: when you log in, the PayPal payment option disappears. They are already aware of the issue and are working on fixing it.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Deccie

I purchased an Alocasia Silver Dragon Albo and an Alocasia Jacklyn Aurea. The plants arrived in perfect condition, despite a 3-day journey. The packaging was top-class and very well done. I will definitely be shopping here again. Highly recommended! 10/10

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, I was informed about every step from purchase to plant being delivered at home. Plant arrived in perfect condition to Finland and package was insulated very well. Will order from them again!

19 December 2025
Unprompted review
Harmony Plants logo

Reply from Harmony Plants

Hi there

thank you very much for your kind feedback! 🌿
We’re happy to hear that your plant arrived safely in Finland and that you were satisfied with the packaging and communication throughout the process.

We truly appreciate your trust and look forward to your next order!

Rated 5 out of 5 stars

Impeccable

As a plant addict I order plants from all over the world 🌎

I highly recommend Harmony Plants!
The packaging was faultless, plant passports provided and my new babies are very healthy 😊
I'll be a repeat customer.

15 December 2025
Unprompted review
Harmony Plants logo

Reply from Harmony Plants

Dear Customer,

thank you so much for your wonderful feedback! 🌿
It truly means a lot to us—especially coming from a fellow plant addict who orders from all over the world.

We’re very happy to hear that the packaging, plant passports, and plant health met your expectations. Knowing that your new plant babies arrived safely and in great condition is exactly what we strive for.

Thank you for your recommendation, and we’re already looking forward to welcoming you back as a repeat customer!

Warm regards,
Hannah
Harmony Plants 🌿

Rated 5 out of 5 stars

Great service and great plants at very…

Great service and great plants at very affordable prices. You can score real gems and not break the bank. Plants are always of great quality. On top of that, the Harmony Team goes out of its way to help you, even with unusual requests that must be inconvenient for them. Very highly recommended! I have already placed three orders with them, and they have never disappointed.

15 October 2025
Unprompted review
Harmony Plants logo

Reply from Harmony Plants

Thank you so much for this wonderful review! 🌿

We’re truly happy to hear that you’re satisfied not only with the quality of our plants and fair pricing, but also with the support from our team. Going the extra mile for our customers – even when requests are a bit unusual or more complex – is something we genuinely care about, so it means a lot to see that recognized.

Knowing that you’ve already placed multiple orders and have never been disappointed is the biggest compliment we could receive. Thank you for your trust and for recommending us so highly.

We look forward to many more orders and plant gems together in the future!

Kind regards,
Harmony Plants 🌿

Rated 4 out of 5 stars

Had some issues with their customer service

Edit. I finally received a reply and got a refund on the missing plant and an extra voucher for future purchases. :) Hopefully I'll have better luck next time with this store!

**

I ordered three plants but only received two. I have sent them two emails and one Instagram dm within the last three weeks but still haven't got a reply or refund. I mean the two plants I received were beautiful and shipped fast, but having to wait weeks for a reply when they themshelves made the mistake is stressful and annoying. Also, reading these reviews it appears I'm not the only one. This is so sad, as this shop offers some really nice plants at a reasonable price.

5 August 2025
Unprompted review
Harmony Plants logo

Reply from Harmony Plants

Thank you very much for taking the time to share your experience and for updating your review.

We are truly sorry that your initial contact attempts went unanswered for longer than acceptable. This is not the level of service we aim to provide, and we fully understand how stressful and frustrating this situation must have been – especially when the mistake was on our side.

We are glad that we were finally able to resolve the issue by refunding the missing plant and providing an additional voucher for your next purchase. Thank you for acknowledging this in your update.

During peak seasons, especially around high order volumes, delays in customer service responses can unfortunately occur. That said, this is an explanation, not an excuse, and we are continuously working to improve our processes and response times.

If at any point a delivery is incomplete or not as expected, customers are of course always welcome to return the goods to us so we can find a fair and quick solution together.

We truly appreciate your kind words about the quality of the plants and your honest feedback. It helps us improve, and we sincerely hope to provide you with a much smoother experience next time.

Kind regards,
Team Harmony Plants

Rated 5 out of 5 stars

More stars please! What a trustworthy shop, what is a treasure these days

Wow!!!! What beautyfull and gorgeous plants! Healthy and pest-free also! So the only thing that could happen now (elsewhere tho) is that the plants dont have good root system but oh no no no not here, you can clearly see healthy (!) roots comming all out of the pots so yes what a pleasure to unbox and to have in my collection! And all plants are with beautyfull variegation! I am deffinateley ordering here again! Also when you order in most shops many plants (leaves) are broken from pakkiging but also no no not here, not a wrinkle in one single leaf! Wonderfull!!! Thank you so much! And to the seller: dont you worry, I’m gonna keep nurturing and loving them like they where with you, thank you so much from the bottom of my heart! 🙏🏼🍀💚

7 August 2025
Unprompted review
Harmony Plants logo

Reply from Harmony Plants

Thank you so much for your incredibly kind and detailed review! 🌿💚
We are truly happy to hear that your plants arrived healthy, well-rooted, and exactly as you hoped — and even more so that they found such a loving new home. Knowing that every leaf and root is appreciated makes all the care we put into packing and selecting each plant so worthwhile.

We can’t wait to welcome you back for your next order and hope your new green treasures bring you joy for many years to come! 🌱✨

Warm regards,
The Harmony Plants Team

Rated 5 out of 5 stars

I ordered a Carla ra8×ra3 and a red…

I ordered a Carla ra8×ra3 and a red beauty. I'm very happy with what I ordered. There were 4 plants in the red beauty pot and there was free random philodendron that I don't recognize.

Now there's no way the ra8×ra3 part is true but I bought it because I liked the look and the price was right.

Hannah I think you should make an effort to label the plants correctly. You have great deals and the price is very competitive. Mislabeling plant just deters costumers.

26 June 2025
Unprompted review
Harmony Plants logo

Reply from Harmony Plants

Hi,

Thank you for your feedback and for sharing that you’re happy with your plants and the extra surprise philodendron. 🌿
We’re glad you appreciate our prices and deals. Regarding the Carla RA8×RA3, we understand your concern and will make sure to review our labeling process to avoid any confusion in the future. Accurate plant identification is important to us, and we truly appreciate you pointing this out.

We hope your new plants bring you lots of joy, and we look forward to serving you again.

Kind regards,
The Harmony Plants Team

Rated 1 out of 5 stars

For some years back

For some years back, I was really happy with Harmony Plants, but now, the ordering process sucks! Not only the communication AFTER buying the plants, but also the period for getting the plants. 2 times they told me the plants were packed and shipped, but it was not the case! I had to wait days and weeks for answers. Their lack of communication, the tracking mail and the lying is just unprofessional and untrustworthy!
Sorry, but I will not buy from you again.

22 May 2025
Harmony Plants logo

Reply from Harmony Plants

Dear Louise,

Thank you for your feedback – we’re truly sorry to hear that you were unhappy with your recent experience.

Your order was a follow-up delivery, and we waited to ship it until the weather in your region improved, to ensure the plants would arrive safely and in good condition. However, we completely understand that the lack of communication during this time was frustrating, and we sincerely apologize for that.

Our top priority is always to deliver healthy, high-quality plants, even if that sometimes means delaying shipment for the sake of their well-being. That said, we clearly should have kept you better informed throughout the process.

We truly value your feedback and are working hard to improve our service and transparency going forward.

It's unfortunate to hear that you've decided not to order from us again – but we do hope you might give us another chance in the future to provide a better experience.

Warm regards,
Your Harmony Plants Team

Rated 3 out of 5 stars

Disappointing Experience – Felt Ignored and Misled

I was really excited to purchase a Carla plant along with two other anthuriums from this store, especially since I had saved up for months. However, my experience has been frustrating and disappointing.

Before the plants arrived, I sent multiple emails and had to wait a long time to get a reply—sometimes they didn’t reply at all. After the plants arrived, I wanted to purchase another plant and asked to see photos of it. They promised to send them the next day, but never followed through, and by the time I checked back, the plant was sold out.

Unfortunately, the Carla plant I bought died just two days after it arrived in my greenhouse. Given the poor communication I’d already experienced, I didn’t bother reaching out for a replacement because I knew they rarely reply, and since they deleted my last review, I doubt they would care to resolve the issue.

This might not be everyone’s experience , but it’s been mine, and it’s left me very disappointed. and i am sure that Hana is a great person with passion for this hobby but I hope the store improves its customer service and communication for future customers

I gave this store 3 for the good packaging and the conditions of the other plants , and because i know they probably did do their best and they ate good people

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Perfection!!!

Plants arrived really fast - 3/4days for international shipping - amazing! Even the heat pack was still warm (last mile).😅
Packaging was unbelievable - so light, careful, yet sturdy, not a single gram of soil left the pot.🤪
Plant state was also amazing 😍😍
Will recommend this wonderful gem-shop to all my friends & enemies! 😎

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Harmony Plants

I had an amazing experience with Harmony Plants! My plant arrived very well packed, also with a very warm heatpack, Wich shocked me, considering the fact that it's the end of winter, and the package left Germany on Monday and arrived in Romania, in my possession, on Thursday.
Before the purchase, I emailed Harmony Plants regarding the safe delivery of the plant on this season. I got an answer very fast and I was assured it will arrive safe, and it did! I am very happy I found this seller!
Also, my plant is very healthy and has absolutely no damage!
I will make further purchases for sure!
Thank you from the bottom of my heart!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

I got new anthuriums from Harmony in…

I got new anthuriums from Harmony in January and i always get what I expect or better, they have a healthy variety of hard to find plants in Europe. And the winter packaging is on point, nothing was hurt and there was a heat pack still warm.
I will be getting more new anthuriums from them by the end of this year

22 January 2025
Unprompted review
Harmony Plants logo

Reply from Harmony Plants

Thank you so much for your kind words! We're thrilled to hear that you're happy with your Anthuriums and that our winter packaging did its job perfectly. It's always our goal to provide rare and healthy plants while ensuring they arrive safely. We can't wait to send you more beautiful Anthuriums later this year! Happy growing! 🪴

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