actually not got product yet so just throwing it out there Hoooyi don’t mess it up read a few disappointing reviews but i’m neutral so hope to hear from u soon blessings thank you
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I don't understand the negative reviews…
I don't understand the negative reviews on this place. Decided to order a y shirt to see how they were after I've seen the reviews saying they were plasticy and cheap. But tbh for the 13 quid I paid its spot on, good quality. Good delivery time and good price.
Only thing I've seen in reviews that I agree with is that the t shirts sizes are smaller than normal. But that's it.
Will be ordering again.
Average
Thin fabric but fast shipping (considering its from china) and as advertised
poor quality and uncomfortable
poor quality and uncomfortable. took almost two weeks to arrive, hat was £14 found it on temu for £4.55 ao defo dont pay this middle man for junk
Scam shop
Hooyi sends the items you order but they do NOT send you exchanges.
It has been 4 weeks since I sent off the return for an exchange and it’s radio silence from them, they even sent me a fake parcel tracking number.
Avoid buying. Save your money
Horrible experience
Order #1044012
Ordered, wanted to return an item. The site advertises free returns from Germany in big letters, but nowhere explains how it actually works. I asked through several channels and never got a single reply. Taking your money works fine; after that the shop goes silent. Can't recommend it to anyone.
Plastic from China
I ordered a hoody. It was shipped from China, and by those standards it arrived faster (2 weeks). But it was completely plastic, and nothing like the advertised garment.
Useless customer service
Courier delivered to the wrong address so parcel now missing, not Hooyis fault there but they refuse to refund me or use the correct channels to get the refund from Relay and refund me. They have zero idea on UK trading laws and you go round in circles with their customer sevice team.
actually not got product yet so just…
actually not got product yet so just throwing it out there Hoooyi don’t mess it up read a few disappointing reviews but i’m neutral so hope to hear from u soon blessings thank you
Product not received but great customer after sales service
I did not receive this item after 20 days, which I suspect was down to courier Evri, not the supplier. I contacted Hoooyi in China fearing the worst and requesting a refund. I received a reply within 24 hours saying it was in transit back to them having been returned from UK undelivered for reasons unknown and that they could either send me another once they received it or refund me. I opted for the refund which was received the next day with an apologetic email. So 4 * for the customer service (not the product).
Rubbish cap
The shape of the cap is different than on the picture. Another crap product from Asia. Waiting tome 3 weeks. Poor quality. Never again!
They sent a smaller size and tried to…
They sent a smaller size and tried to disguise it by cutting out the size lable
Do not use these scammers
Plastic Temu reseller
Cheap, Temu plastic clothing. You're better of buying it directly there. It arrived within reasonable time. But damn what a rip-off.
Quality of hats was excellent
Quality of hats was excellent. Good value for the price and items were received exactly as ordered. I have made multiple purchases from them.
Terrible experience, poor quality item
Terrible experience, the item i received was very different from the photo, the customer service made it so difficult to return the item that i ended up throwing the item in the bin. I WOULD SUGGEST YOU AVOID THIS COMPANY .
Shirts ordered were not as expected
Shirts ordered were not as expected.
Went to return them and the co would not supply a prepaid label. As well, would have to pay extra duties. They would not allow me to send it to a Canadian address if though it was sent from one.
Not a great experience. Will not shop here again
I went to order something for a hunnid…
I went to order something for a hunnid but I barely even got a payment confirmation from them. Keeping my fingers cross not to get scammed. Will edit after for obvious reasons.
Dont buy…
Worst buy orderd a t shirt and the size was a joke . I ordered a little bigger size knowing that most of the time these shirts run small . When I received the shirt it was laughable small . Almost child size . There return policy was a joke as well . They want you to send the shirt back but offer no response to paying the shipping and handling back . And at first only wanted to give the price of the shirt back without the shipping and handling i would have paid twice for . Then after several call to there customer service number which nobody ever answers they said they would give me back the full amount . Which i i already donated to good will . Then they are now offering me 15% off the next purchase. This company and there item they sent me is a joke . I wil never buy again from them. .
Bought a knit hoody
Bought a knit hoody. Looked good in the advertising. As an XL it was rather a L with the texture and cut nothing like the photo. Wasted $70 on a rag. Disappointed, sure won’t buy again on a Chinese website like this one. Quality is not great and delivery service takes forever.
The deigns are really great but the…
The deigns are really great but the fabrics are 💯 synthetic
I also had a defective polo shirt with a bad zipper and I had to send them pictures and videos of me trying to open the zipper and I am still waiting for the refund or return instructions
This is the worst return experience of my life
I try to return one shirt out of three…
I try to return one shirt out of three that did not fit me. They responded but it took a long time and the exchange shirt that they sent was also too small. I immediately made a refund return claim, but they haven’t responded. I’m stuck with a shirt that don’t fit. Never again will I buy from hoooyi.
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