I had two minor issues, and Rumeysa quickly arrange the building maintenance team to come. And it was a big surprise that Andere and Horst came in the same day, and again Andere came today to take... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This review is written specifically for Dennis Pinana Schult, our property manager. Even though he is new and only worked with me for a couple weeks, I have been impressed by his work ethic and relia... See more
Company replied
I have mixed opinion on homewise as a tennat. Right from the start we had several problems, that I considered minor and was expecting to solve them rather quickly, like getting second key from the ho... See more
Company replied
I had a fantastic experience working with Rumeysa Diler as my Homewise contact for my property. From the very first interaction, she was professional, responsive, and genuinely attentive to my need... See more
Company replied
Company details
Written by the company
homewise ist Spezialist für die Verwaltung von Eigentumswohnungen, Einfamilienhäusern und kleinen Immobilien. Wir bieten deutschlandweit von der Nebenkostenabrechnung bis zur Sanierung ein umfassendes Angebot aus einer Hand. Wie wir verwalten Für jede Immobilie nehmen wir alle Informationen zu der Immobilie, den Dienstleistungsverträgen und den Mietverhältnissen auf. Wir stellen uns bei den Mietern persönlich vor. Mit homewise profitiert der Mieter von einem professionellen Ansprechpartner rund um das Mietverhältnis. Im Notfall steht ein 24 Stunden Reparaturservice zur Verfügung. Eigentümer profitieren von einer professionellen Mieterbetreuung, sinkenden Betriebskosten und einer planbaren Mietrendite. Erst wenn der Eigentümer und der Mieter zufrieden sind, sind wir es auch. Wie wir arbeiten homewise bündelt Kompetenzen: Unsere erfahrenen Verwalter betreuen Ihre Immobilien vor Ort und erreichen jedes Objekt in unter 30 Minuten. Prozess- und Immobilienexperten übernehmen die kaufmännische Abwicklung. Sie haben einen festen Ansprechpartner der für Ihre Immobilie alle Vorgänge überwacht und koordiniert. So sind Sie jederzeit auf allen Gebieten fachlich kompetent beraten. Unser Anspruch Wir möchten vertrauensvoller Partner für Immobilienbesitzer und ihre Mieter sein. Für ein entspanntes Mietverhältnis. Für mehr Zeit und weniger Sorgen. Wir möchten täglich unser Bestes geben. Immer erreichbar sein und kostentransparent arbeiten. Das ist unser Anspruch.
Contact info
Peterssteinweg 14, 04107, Leipzig, Germany
- 0800 44 22 887
- service@homewise.de
- homewise.de
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had two minor issues
I had two minor issues, and Rumeysa quickly arrange the building maintenance team to come.
And it was a big surprise that Andere and Horst came in the same day, and again Andere came today to take a look.
Quick same day response of Both Rumeysa and Andere was a quite pleasant surprise. So far, they earned my two thumbs up review evaluation.
1 September 2026
Unprompted review
They were professional and…
They were professional and non-discriminating. They were easy to contact and arrange the viewing with. (so far i have experienced just the viewing)
20 August 2026
Unprompted review
Reply from homewise GmbH
Liebe/r Frances,
vielen Dank für Ihre Rückmeldung und die positive Fünf-Sterne-Bewertung!
Es freut uns sehr, dass Sie die Kommunikation mit homewise als professionell und unkompliziert erlebt haben und die Kontaktaufnahme sowie die Terminvereinbarung für die Besichtigung so reibungslos funktioniert haben. Besonders wichtig ist uns, dass sich alle Interessenten respektvoll und fair behandelt fühlen.
Vielen Dank für Ihr Vertrauen und das schöne Feedback. Wir freuen uns, dass wir Ihnen bereits bei der Besichtigung einen positiven Eindruck vermitteln konnten, und wünschen Ihnen für die weitere Wohnungssuche alles Gute!
Liebe Grüße
Ihr Team homewise
Excellent customer service and support!
I had a great experience with homewise GmbH, particularly with Hatice Samur. They were very helpful, professional, and resolved all matters regarding my security deposit and apartment setup smoothly. Communication was clear and prompt. Highly recommended!
6 August 2026
Unprompted review
Reply from homewise GmbH
Dear Mr. Abir,
thank you very much for your positive feedback and recommendation. We are delighted to hear that you had such a positive experience with homewise and that Hatice Samur supported you professionally and reliably with your security deposit and apartment setup.
We are especially pleased that you found the communication clear and prompt. We will gladly pass your kind words on to Ms. Samur.
Best regards
Your homewise team
The lady was very polite and friendly…
The lady was very polite and friendly and able to answer my questions.
27 July 2026
Unprompted review
Reply from homewise GmbH
Dear Ms Watt,
thank you very much for your positive feedback and your five-star rating.
We are delighted to hear that you experienced our colleague as polite and friendly and that she was able to answer your questions to your satisfaction. Providing helpful, friendly and reliable support to our customers is very important to us.
Thank you for your trust and your kind words. We look forward to continuing to provide you with excellent service.
Kind regards
Your homewise Team
I had a fantastic experience working…
I had a fantastic experience working with Rumeysa Diler as my Homewise contact for my property. From the very first interaction, she was professional, responsive, and genuinely attentive to my needs. She took the time to explain everything clearly, followed up promptly, and made the entire process smooth and stress-free.
What stood out most was her attention to detail and willingness to go above and beyond to make sure everything was handled correctly. It's clear she takes pride in providing excellent service. I'd highly recommend Rumeysa to anyone looking for a knowledgeable and dependable point of contact at Homewise.
Thank you, Rumeysa, for all your help!
2 July 2026
Unprompted review
Reply from homewise GmbH
Dear Emmanuel Aremu,
Thank you so much for taking the time to share your fantastic feedback regarding our property management services.
We are absolutely thrilled to hear about your excellent experience working with Ms. Rumeysa Diler. Providing professional, responsive, and attentive support from the very first interaction is exactly what we strive for at homewise. It is wonderful to know that her dedication, attention to detail, and clear communication made the entire process smooth and stress-free for you.
We will be more than happy to pass your high recommendation and kind words directly onto Ms. Diler – recognition like this is a huge motivation for her and the entire team!
Thank you very much for your trust and the great cooperation. We look forward to continuing to provide you with excellent service in real estate management.
Warm regards to Berlin
Your Team homewise
The apartment viewing wExcellent Apartment Viewing Experienceas extremely…
The apartment viewing was extremely well organized. The landlord was punctual, friendly, and provided clear answers to all questions. The property was exactly as described—clean, bright, and well maintained. I felt very well informed throughout the visit and would gladly recommend this viewing experience to others.
8 June 2026
Unprompted review
Reply from homewise GmbH
Dear Ms. Krusch,
thank you very much for your feedback and the positive review regarding your apartment viewing with homewise. We are delighted to hear that the viewing was well-organized, punctual, and that all your questions were answered to your full satisfaction.
It is important to us that our properties are presented exactly as described—clean, bright, and well-maintained—and we are glad you felt so well-informed throughout the process. Your recommendation means a lot to us.
We wish you all the best and look forward to staying in touch.
Warm regards to Berlin
Your Team homewise
Dennis Schult
This review is written specifically for Dennis Pinana Schult, our property manager. Even though he is new and only worked with me for a couple weeks, I have been impressed by his work ethic and reliable follow up with a few issues we'd encountered at our rental. Please keep up with the great job and thanks for your hard work!
18 May 2026
Unprompted review
Reply from homewise GmbH
Dear Y Santos,
thank you very much for your feedback and your positive review. We’re delighted to hear that you have had such a positive experience with Mr. Piñana Schult, even within a short period of time.
It’s great to know that you value his work ethic, reliable follow-up, and support with the issues related to your rental property. Your kind words will of course be gladly shared with him.
Kind regards from Leipzig
Your homewise team
Reply from homewise GmbH
Lieber Herr Angelov,
vielen Dank für Ihre Rückmeldung und das positive Feedback im Rahmen der Sondereigentumsverwaltung. Es freut uns sehr, dass Sie mit unserem Service so zufrieden sind.
Liebe Grüße nach Berlin
Ihr Team homewise
They did a great job and were very…
They did a great job and were very persistent in finding someone who could properly make repairs in our home. Thank you!
13 May 2026
Unprompted review
Reply from homewise GmbH
Dear Mr. Scattini,
thank you very much for your feedback and the positive review. We’re very pleased to hear that the repairs in your home were handled successfully and that our team remained persistent in finding the right solution.
Thank you for your kind words.
Kind regards from Leipzig
Your homewise team
Reliable and Responsive Property Management
We have been living in a Homewise-managed apartment for the past three years and have had a very positive experience throughout this time. Whenever we faced any issues, their team was always quick to respond and very helpful.
Recently, our dishwasher broke, and they promptly arranged and funded a replacement. In the past as well, they have resolved several plumbing and leakage issues efficiently and without delay.
We would also like to especially mention our house supervisor, Emel Daskin, who has always been very prompt and quick to help. They are always available and respond very fast whenever we reach out.
Overall, we are very satisfied with the service, responsiveness, and support.
31 March 2026
Unprompted review
Reply from homewise GmbH
Dear Mr. Jain,
thank you very much for your detailed feedback and your positive review. We’re delighted to hear that you have had such a positive experience over the past years and that our team has been able to support you quickly and reliably whenever needed.
It’s especially great to hear that issues like repairs and replacements were handled efficiently and without delay. Your kind words about Ms. Daskin’s responsiveness and support will of course be gladly shared with her.
Kind regards from Leipzig
Your homewise team
Great Experience in my Munich Housing
The experience with the Homewise has always been warm. It has been a pleasure interacting with them, mostly with Frau Akkuzu.
28 March 2026
Unprompted review
Reply from homewise GmbH
Dear Onyedika,
thank you very much for your feedback and the positive review. We’re delighted to hear that your experience with homewise has been so pleasant and that you especially enjoyed interacting with Ms. Akkuzu. Your kind words will be gladly shared with her.
Kind regards from Leipzig
Your homewise team
Reply from homewise GmbH
Dear Mr. Shrivastava,
thank you for your feedback and the positive review. We are very pleased that you experienced the organization and communication as well managed.
Best regards from Leipzig
Your team homewise
I was very happy with the service and…
I was very happy with the service and professionalism of Elif who managed whole process profoundly
28 January 2026
Unprompted review
Reply from homewise GmbH
Lieber Herr Ozturk,
vielen Dank für Ihre Rückmeldung und das positive Feedback im Rahmen der Sondereigentumsverwaltung. Es freut uns sehr, dass Sie mit dem Service und der professionellen Begleitung der Vermietung Ihrer leerstehenden Wohnung so zufrieden waren. Die Betreuung erfolgte durch Frau Emine – Ihr Lob für die zuverlässige und strukturierte Abwicklung geben wir selbstverständlich gern an sie weiter.
Liebe Grüße nach Bonn
Ihr Team homewise
Excellent and Smooth Renting Experience with Homewise
I came across an apartment listing from Homewise in Bremen, and my overall experience was very nice and smooth.
I applied online, and every step of the process was clearly explained from the beginning. The appointment and apartment viewing were quick and well organized. I would especially like to thank Frau Silke for her excellent support via email and phone calls. She made sure that everything was clearly communicated right from the start.
The contract signing was done online via Zoho, which was very easy and convenient. The entire process was transparent, fast, and stress-free.
I would definitely recommend Homewise to anyone looking to rent a house or apartment with ease.
22 January 2026
Unprompted review
Reply from homewise GmbH
Dear Mr. Vaggila,
thank you very much for your detailed feedback and your positive review. We’re delighted to hear that your renting experience with homewise was smooth, transparent, and well organized from start to finish. It’s great to know that the online application, viewing, and digital contract signing worked so well for you. Your special thanks to Ms. Guiri for her excellent support via email and phone will of course be passed on.
We wish you all the best in your new apartment.
Kind regards from Leipzig
Your homewise team
The company's organization is…
The company's organization is excellent. Digitization has significantly simplified processes and made them very manageable. Accessibility is also excellent. I am very satisfied with the service.
13 January 2026
Unprompted review
Reply from homewise GmbH
Dear Ms. Qaedi,
thank you very much for your feedback and your positive review. We’re delighted to hear that you value our organization, the digital processes, and our accessibility. It’s great to know that digitization has made things more manageable for you and that you’re very satisfied with our service.
Kind regards from Leipzig
Your homewise team
super helpful assistant
super helpful assistant, always looking for service the best way, even we are living in UK
8 January 2026
Unprompted review
Reply from homewise GmbH
Dear Ms. Fornes,
thank you very much for your feedback and your positive review. We’re delighted to hear that you find the support so helpful and service-oriented, even while living in the UK. Providing reliable and attentive assistance regardless of location is very important to us.
Kind regards from Leipzig
Your homewise team
Schnelle Reaktion
Schnelle Reaktion und erfolgreiche Nachverfolgung bis zur Lösung. Danke!
19 December 2025
Unprompted review
Reply from homewise GmbH
Lieber Herr Caner,
vielen Dank für Ihre Rückmeldung und das positive Feedback. Wir freuen uns, dass wir den gemeldeten Heizungsausfall zügig klären und die Funktionsfähigkeit der Heizung wiederherstellen konnten.
Liebe Grüße nach Weinheim
Ihr Team homewise
Perfect viewing of the property
Perfect viewing of the property. Thanks so much.
13 December 2025
Unprompted review
Reply from homewise GmbH
Dear Mr. Stark,
thank you very much for your feedback and your positive review. We’re delighted to hear that you found the property viewing to be perfect.
Kind regards from Leipzig
Your homewise team
Great experience with Homewise
I have only recently moved to Homewise for them to manage my German apartment. Communication has been excellent and timely, first with Merve in Leipzig and now with my local representative Dennis Schult in Dusseldorf. Both called me to introduce themselves (in English, which I was very pleased with) and all my paperwork and queries have been responded to quickly and effectively. The transfer from my existing agent seems to be going smoothly.
9 November 2025
Unprompted review
Reply from homewise GmbH
Dear Mr O'Sullivan,
thank you very much for sharing your positive experience with homewise. We are delighted to hear that the communication with Merve in Leipzig and your local representative Mr Schult in Düsseldorf has been clear, timely, and helpful, and that the transfer from your previous agent is running smoothly.
We’re pleased that you feel well supported and look forward to continuing our cooperation.
Best regards from Leipzig
your homewise team
Smooth and Supportive Rental Process
My experience with Homewise has been really positive. Everyone on the team was friendly, understanding, and very supportive throughout the process. They helped me finalize the contract quickly so that I wouldn’t lose any rental days.
A special thank you to Ms. Emine Dugall, who took the time to work with me throughout the day to ensure everything progressed smoothly. Communication was always easy, and they were very open to finding solutions together.
My only suggestion for improvement would be to reconsider the requirement for long-term residence permits, as obtaining them can be difficult on short notice due to long appointment wait times in major cities (especially Munich).
30 October 2025
Unprompted review
Reply from homewise GmbH
Dear Iheb,
thank you very much for your positive feedback. We’re delighted to hear that everything went smoothly and that Ms. Emine Dugall was able to support you so well throughout the process.
We also appreciate your suggestion — it has been noted and forwarded internally.
Best regards from Leipzig
Your homewise team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.