Hodges Badge Company, Inc Reviews 

6,841
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,033 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of products like ribbons, rosettes, and trophies, often finding them beautiful and reliable. The ordering process is frequently highlighted as easy and efficient, with many appreciating the company's attention to detail and quick fulfillment. People often commend the customer service and staff for being helpful, knowledgeable, and pleasant, providing stellar support. However, some customers noted occasional issues with order accuracy, such as receiving items with incorrect colors or printing errors. While these instances were sometimes disappointing, reviewers frequently mentioned that the company was quick to address and resolve problems satisfactorily.

What people talk about most

Product

Customers consistently express satisfaction with the product quality, often describing ribbons and rosettes... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency, with many... See more

Customer service

Users describe positive interactions with customer service, consistently praising the exceptional and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of the ribbons,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate Hodges attention to detail. We had two phone calls verifying information when comparing it to previous years order. THANK YOU. We were late in placing our order, and luckily we discovere... See more

Rated 5 out of 5 stars

Our club has used Hodges for years and the service is always top notch. It's best to order in February during their winter sale to offset the high cost of shipping and handling. Agents are experienced... See more

Rated 5 out of 5 stars

Our dog club has been ordering Obedience, Rally & Scentwork ribbons for years from Hodges and have not been disappointed. Customer Service is very helpful each time there is an order to be placed. Pri... See more

Rated 5 out of 5 stars

The quality of the ribbons, rosettes and trophies that Hodges Badge creates are always "show stoppers" to whom ever they are presented. For many years I have made contributions to the trophy committee... See more


Company details

  1. Trophy Shop
  2. Art supply shop
  3. Business-to-Business service
  4. Promotional items

Written by the company

Hodges Badge Company is the number one custom manufacturer of quality ribbons, rosettes, medals, presentation silver, sashes and buttons in the United States. We are truly the FIRST PLACE for AWARDS. Our company has been family owned and operated since 1920. Our products are high quality, and competitively priced. We guarantee customer satisfaction. All of our products are manufactured in Washington, Missouri. Our corporate office is in Portsmouth, Rhode Island. Together, Hodges Badge Company has over 150 dedicated and knowledgeable employees to serve your needs. Every year we turn more than 12 million yards of satin ribbon into rosettes, flat ribbons and neck ribbons for medals. We also make more than 1 million medals and 100,000 exhibitor numbers annually. We sell our products via catalogs and the internet to horse show managers, dog show managers, schools, sports and recreation, fairs/4-H, and retail markets. If you need a simple way to order quality, affordable horse show awards, school awards, or sports awards - Hodges Badge Company’s one-stop-shopping makes it easy to recognize your participant’s accomplishments. Choose from a wide variety of awards including ribbons, rosettes, sashes, medals, and other great awards. Contact Hodges Badge Company today – We’d love to hear from you! info@hodgesbadge.com

Hodges Badge Company, Inc.

Written by the company

Your First Place for Awards!
For over 90 years we have been designing and manufacturing awards to celebrate achievement and recognize accomplishment. We have designed awards for virtually every occasion or event - if you do it, we can design a custom award for it!
High Quality Awards At Competitive Prices
When it comes to quality, there is no substitute. Pretty good isn’t very good at all. It needs to be the best it can possibly be. We assure you that the quality of our craftsmanship will meet or exceed your expectations and industry standards by any measure.
Your order will be delivered on time.
We realize that timeliness is an equally critical component to the quality of printing and customer service that we provide. We take great pride in the manner in which we produce every job – right down to the final delivery. When we give you a date that we will ship your job, consider it done. If for any reason, other than an act of God or major equipment failure, we don’t ship it when we say, we will not only absorb the shipping cost, you won’t pay a dime for the ribbons.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7k reviews

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Replied to 80% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(6,841)

1,002 reviews in the last 12 months

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Rated 5 out of 5 stars

Long time dog show customer.

I have been ordering ribbons from Hodges for years. Excellent quality and service. Even when I forget to order one specific ribbon in my order and they rush and drops hip so I get it in time.

31 July 2025
Rated 5 out of 5 stars

You did Matching RACH’s

You did a great job organizing my ribbons with the colors I provided. Both ribbons match, but are different. Very Happy! Thank you Sue

15 July 2026
Rated 5 out of 5 stars

Fast and Amazing

Our fair was a week from the date I ordered and the ribbons didn't get ordered when they were supposed to be. I ordered Wednesday morning and Hodges called Wednesday afternoon to verify everything. I had my ribbons on Friday. I was so happy. People told me it couldn't be done, but Hodges did it. The ribbons are beautiful and people complimented them. I would definitely use Hodges again.

10 July 2026
Rated 5 out of 5 stars

Details are Important

I appreciate Hodges attention to detail. We had two phone calls verifying information when comparing it to previous years order. THANK YOU. We were late in placing our order, and luckily we discovered this before it was too late! Again, your attention to detail is upon & beyond. THANK YOU THANK YOU

10 July 2026
Rated 2 out of 5 stars

Orders in the past have always been…

Orders in the past have always been great. The ribbons have been beautiful. We have both IEA team and regular Horse Shows. This past order however, was a disappointment. I had ordered just champion and reserve ribbons. And I did it over the phone instead of online because I knew I was going to need a rush and I wanted to make sure it got done properly. The young lady I worked with was fine very professional and very helpful. However, she asked me if we would be using our regular logo and I said yes. Now in my opinion a logo involves colors and if she looks back on our previous order, she will see that the center of all of our 1st thru 6th place ribbons have a black center with gold. Well, our ribbons did not arrive with black with the gold horse. They arrived with center colors, I don’t even know who decided on those colors, with our gold horse. When I called about it I pretty much was told (in a very nice way) this was your way of doing it. She actually admitted that she sees that our previous order was done with the black/gold but since I’d not ordered the champion/reserve prior that it was how you do it. Sorry but that’s hardly a great answer. Obviously I would’ve thought someone might had called and asked about the center color. If there was another place to get ribbons of quality I’d probably go there. It’s not the mistake that bothers me; mistakes happen. It’s just the response was just so disregarding.

9 July 2026
Hodges Badge Company, Inc logo

Reply from Hodges Badge Company, Inc

Top Notch Equestrian Centre,

Thank you for your continued business and for taking the time to share this feedback. I am truly sorry for your recent experience especially because you’ve had such positive orders with us in the past.

You are absolutely right in your expectations. When you referenced your regular logo, we should have taken the extra step to review your previous orders and confirm the center color, particularly since your established design includes the black and gold combination. Even though this was your first order for Champion and Reserve ribbons, that is not an excuse, it was an opportunity for us to ask questions and ensure consistency, and we missed that.

More importantly, I am very disappointed to hear how your follow-up call was handled. While the explanation may have been intended to clarify, it clearly did not reflect the level of care and partnership we strive to provide. You deserved a solution and a conversation, not a response that felt dismissive.

I am currently reviewing this internally with our team so we can address both the ordering process and how we communicate in situations like this. We should have offered options — including providing black discs that could be applied by you over the existing disc center and worked with you to make this right.

I would truly appreciate the opportunity to correct this for you. I will reach out to you tomorrow.

Thank you again for your honesty and for your past loyalty to us as it truly means a great deal, and we are committed to doing better.

If I miss contacting you as you are unavailable, please call me at 800-556-2440 and ask for Jenn Hodges, noting what your org name is and that I am wanting to speak to you.

Sincerely,

Jenn

Jenn Hodges
Director of Customer Service

Rated 5 out of 5 stars

Amazing customer service…

This is the best example of great customer service I’be experienced in a long time. The staff saw a repeat email address attached to a different organization and contacted my by phone & email (covering all the bases) to find out if these orders needed to be recorded as separate organizations with the same buyer. Just amazing!

9 July 2026
Rated 5 out of 5 stars

Great service

Made it really easy to place and recieve our order while being easy to communicate with throughout the whole process

9 July 2026

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