Nick was great he found us a solicitor to represent our case. Thank you The process was very helpful, we would definitely recommend this service to get the help your entitled too.
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they was very understanding and explained everything what would happen and got all the info right when i spoke to Yaz she explained all the steps clearly and told me what the what going to happen the... See more
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Couldn't ask for better help. Reached out to house being in utter disrepair and nothing being done and left in the dark. Got things sorted out quickly for me and we're very helpful and got my case s... See more
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Having a person who speaks English properly thank you Yaz.
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Company details
- #87 of 156 best companies in Legal Services
- #3 of 9 best companies in Housing association
- #28 of 36 best companies in Property Surveyor
About Housing Disrepair Action
Written by the company
Housing Disrepair Action
We are a dedicated platform designed to assist individuals facing housing disrepair issues in the United Kingdom. Housing disrepair refers to the condition of a rented property from the council or housing association that is in need of repair or maintenance, and it is a significant concern for tenants who deserve safe and habitable living conditions. Our platform aims to empower tenants by providing valuable information and resources to address these issues effectively.
Our Core Focus
At Housing Disrepair Action is to guide tenants through the claims process, ensuring they receive the necessary support to rectify housing disrepair problems. The claims process can be complex and intimidating, but this platform simplifies it by offering step-by-step guidance. From identifying disrepair issues to understanding tenant rights and responsibilities, Housing Disrepair Action provides comprehensive information to help tenants navigate their situation with confidence.
User-friendly Interface
One of the standout features of Housing Disrepair Action is the user-friendly interface, making it easy for tenants to initiate their claims. By clicking on the "Start your claim" button prominently displayed on the website, tenants can kickstart the process with ease. This streamlined approach ensures that individuals facing housing disrepair problems can access the assistance they need promptly.
Summary
In summary, Housing Disrepair Action is a valuable resource for UK tenants dealing with housing disrepair issues. We simplify the claims process and empower tenants to assert their rights, ultimately contributing to safer and more habitable living conditions. If you're experiencing housing disrepair problems, Housing Disrepair Action is the platform to turn to for guidance and support.
Contact info
4.8
Excellent
77 reviews
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they are very helpful
they was very understanding and explained everything what would happen and got all the info right when i spoke to Yaz she explained all the steps clearly and told me what the what going to happen the case and she answered my question i asked with full info and me understand anything
22 July 2026
Reply from Housing Disrepair Action
Hello Joseph,
Thank you for your kind review. We’re really pleased to hear that Yaz was understanding, explained each step of your housing disrepair claim clearly, and answered all your questions thoroughly.
We understand how important it is to know what to expect throughout the claims process, and we’re glad Yaz was able to make everything clear and straightforward for you.
Thank you for choosing National Claims.
Best Regards,
Great service, recommended by Debnheirs promotions
Nick was great he found us a solicitor to represent our case.
Thank you
The process was very helpful, we would definitely recommend this service to get the help your entitled too.
13 July 2026
Reply from Housing Disrepair Action
Hello Deborah,
Thank you for taking the time to leave us such a lovely review. We're delighted to hear that Nick was able to help you find a solicitor to represent your housing disrepair claim and that you found the process straightforward and helpful.
Your recommendation means a great deal to us. Thank you for choosing National Claims, and we wish you the very best with your claim.
Best Regards,
Thumbs up for Manoj &kevin for their…
Thumbs up for Manoj &kevin for their professionalism
Thanks
3 July 2026
Reply from Housing Disrepair Action
Hello Mohammed,
Thank you for your wonderful review! We're delighted to hear that Manoj and Kevin made such a positive impression with their professionalism while assisting you with your housing disrepair claim. We'll be sure to pass your kind words on to them.
Thank you for choosing National Claims, and we wish you all the very best.
Best Regards,
The communication was brilliant Very…
The communication was brilliant Very helpful and even tried to put me back through during a conversation with the solicitor, i Recommend them!
18 June 2026
Reply from Housing Disrepair Action
Hello Steve,
Thank you for your fantastic review! We're delighted to hear that you found our communication brilliant and that our team was able to support you throughout your housing disrepair claim, including helping you reconnect with your solicitor when needed. Providing reliable, helpful service is always our priority.
We truly appreciate your recommendation and wish you all the very best.
Best Regards,
I liked the professional approach
I liked the professional approach, was very pleasant to talk to, and explained what was happening.
30 June 2026
Reply from Housing Disrepair Action
Hello Sarah,
Thank you for your kind review! We're delighted to hear that you appreciated our professional approach and found our team pleasant to speak with. Keeping our clients informed and explaining each step of the process is an important part of the service we provide during housing disrepair claims.
We truly appreciate your feedback and thank you for choosing National Claims.
Best Regards,
Excellent communication
12 June 2026
Reply from Housing Disrepair Action
Hello Hannah,
Thank you for your review. We're delighted to hear that you experienced excellent communication throughout your Housing Disrepair claim. Keeping our clients informed and supported at every stage is extremely important to us.
We appreciate your feedback and thank you for choosing National Claims.
Best Regards,
Fast friendly service
Only sent a message to enquire yesterday and the member of the team that rang this morning talked me through everything that I could do to resolve the situation. Very friendly and great service. Thank you
8 June 2026
Reply from Housing Disrepair Action
Hello Karl,
Thank you for your wonderful review. We're delighted to hear that our team was able to provide prompt assistance and guide you through the options available regarding your housing disrepair issue. Providing friendly, supportive, and helpful service is always our priority.
We truly appreciate your feedback and thank you for choosing National Claims.
Best Regards,
Lovely helpful man
Manoj was very very helpful and knowledgeable . He advised me well about the claim etc, and made me feel at ease signing the document.
He sounds like a lovely man.
Thank you Manoj :O)
19 May 2026
Reply from Housing Disrepair Action
Hello Julie,
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Manoj was able to support you throughout your housing disrepair claim and make the process feel easier and more reassuring for you.
Providing clear advice and making our clients feel comfortable is exactly what we aim for at National Claims. We’ll be sure to pass your lovely feedback on to Manoj he’ll really appreciate it.
We wish you all the very best moving forward.
Best Regards,
Was explaining very well and seemed…
Was explaining very well and seemed very well attentive and caring.
29 April 2026
Reply from Housing Disrepair Action
Hello Sarah,
Thank you for your kind words. We’re really pleased to hear that our team was able to explain everything clearly while being attentive and supportive throughout your housing disrepair claim.
We understand how stressful these situations can be, so it’s great to know you felt cared for and well-informed.
If you ever need further assistance, we’re always here to help.
Best Regards,
Friendly kind helpful
Friendly kind helpful, full of knowledge and communicated with absolute clarity.
You are lucky to have her.
9 April 2026
Reply from Housing Disrepair Action
Hello Paul,
Thank you so much for your kind words!
We’re delighted to hear that you found our team friendly, helpful, and clear throughout your housing disrepair claim. Providing knowledgeable support and keeping communication simple and transparent is exactly what we strive for.
Your feedback truly means a lot to us, and we’re grateful you chose National Claims to assist you. If you ever need anything in the future, we’re always here to help.
Best Regards,
Was really friendly and always helped…
Was really friendly and always helped with any questions I had and always rang and kept in contact with myself
7 April 2026
Reply from Housing Disrepair Action
Hello Natalie,
Thank you so much for your lovely feedback!
We’re really pleased to hear that our team kept in regular contact and was able to answer all your questions throughout your housing disrepair claim. Staying supportive, approachable, and keeping you informed every step of the way is exactly what we aim for.
Your kind words mean a lot to us. If you ever need any further assistance, we’re always here to help.
Best Regards,
Reply from Housing Disrepair Action
Hello Chris,
Thanks for your review! We’re really glad you were happy with the service. Our team is here to support you throughout your housing disrepair claim and help make the process as smooth as possible.
If you need anything at any stage, don't hesitate to just get in touch.
Best Regards,
Very helpful and very friendly…
Very helpful and very friendly experience so far so good we will see what our solicitors come up with.
3 March 2026
Reply from Housing Disrepair Action
Hello Daniel,
Thanks for your kind words! We’re glad you’ve had a helpful and friendly experience so far. For your housing disrepair claim, our job now is to keep things moving and make sure your solicitor has everything needed to take the next steps.
If you have any updates, photos, or new issues in the property, just send them over and we’ll support you throughout.
Best Regards,
Reply from Housing Disrepair Action
Hello Laura,
Thank you so much for your kind words!
We’re really pleased to hear that you found our team helpful throughout the whole process. Housing disrepair claims can often feel stressful and overwhelming, especially when you’re dealing with issues like damp, mould or ongoing repairs — so it’s great to know we were able to support you every step of the way.
At National Claims, we’re committed to making the process as smooth and straightforward as possible, while ensuring our clients feel heard and supported from start to finish.
Best Regards,
Reply from Housing Disrepair Action
Hello Nasir,
Thank you so much for your kind words!
We’re really pleased to hear you were happy with the support you received on your housing disrepair claim. Our team works hard to make the process as smooth and stress-free as possible, so it means a lot to know we got it right for you.
If you ever need any further help or advice in the future, we’re always here for you.
Best Regards,
Reply from Housing Disrepair Action
Hello Damien,
Thank you so much for your kind review!
We’re really pleased to hear that you felt supported and well informed throughout your housing disrepair claim. Our team genuinely cares about making the process as smooth and stress-free as possible, so it means a lot to know you had a positive experience.
If you ever need any further assistance, we’re always here to help.
Best Regards,
Amazing Support
Ive had amazing support throughout the whole process.
I've felt comfortable and feel like I was being listened too which is highly important.
18 February 2026
Reply from Housing Disrepair Action
Hello Samantha,
Thank you so much for your kind words. We’re really pleased to hear that you felt supported throughout your housing disrepair claim.
Feeling comfortable and truly listened to is incredibly important, especially when you’re dealing with issues in your home. No one should have to chase repairs or feel ignored, so we make it a priority to keep communication clear and supportive every step of the way.
We’ll be sure to pass your feedback on to the team. It means a lot to know we’ve made a difference. If you ever need anything in the future, we’re always here to help.
Best Regards,
Very good customer service got me where…
Very good customer service got me where i needed to be
10 February 2026
Reply from Housing Disrepair Action
Hello Tia,
Thank you for your great feedback.
We’re delighted to hear you received very good customer service and that we helped get you where you needed to be with your housing disrepair claim. Our team is committed to providing clear, responsive support and making the process as smooth as possible from start to finish.
Best Regards,
Support me and helped me get it sorted
Support me and helped me get it sorted
These 2 lovely people helped me one was called Natalie
10 February 2026
Reply from Housing Disrepair Action
Hello Lexie,
We’re really pleased to hear that you felt supported and that we could help get everything sorted with your Housing Disrepair Claim. Our team is committed to providing clear guidance and friendly support throughout the process.
We truly appreciate you choosing National Claims.
Best Regards,
Brilliant service
9 February 2026
Reply from Housing Disrepair Action
Hello Marley,
Thank you so much for your kind words and for choosing National Claims.
We’re really pleased to hear you found our service brilliant, especially while dealing with your housing disrepair claim. Our team works hard to make the process as smooth and stress-free as possible, so feedback like this means a lot.
If you ever need support again, we’re always here to help.
Best Regards,
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