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Dial a Claim Reviews 

408
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful staff for being exceptionally helpful, professional, and genuinely caring throughout the entire support journey. Many people note that representatives are fantastic listeners who successfully take away anxiety and put clients completely at ease. Consumers consistently highlight that the overall service is organized very efficiently, turning complicated claims into a remarkably smooth procedure. Reviewers also deeply appreciate the prompt communication, clear step-by-step explanations, and continuous updates provided from the very beginning. Individuals feel truly supported and incredibly confident when navigating their personal cases with such dedicated professional guidance.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing deep satisfaction with the support they... See more

Claim

Reviewers mention positive feedback about claim, noting great experiences and helpful support from staff... See more

Service

Customers consistently note positive experiences with service, highlighting efficient communication and... See more

User experience

Consumers find user experience to be exceptionally positive, with everything going quickly and smoothly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to say a big thank you to everyone who helped me with my accident claim. The whole process was made so much easier thanks to their support, professionalism, and kindness. A special tha... See more

Company replied

Rated 5 out of 5 stars

They always next to you ,ever time asking what you needs or any help from them.member of dial claim Alex he like member of families and he always listening your complains and so friendly thanks Alex f... See more

Company replied

Rated 5 out of 5 stars

I spoke with Jess and she was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things t... See more

Company replied

Rated 5 out of 5 stars

I spoke with Alex and he was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things th... See more

Company replied


Company details

  1. #13 of 36 best companies in Personal Injury Lawyer
  2. #5 of 12 best companies in Accident insurance company
  3. #3 of 4 best companies in Lawyer Referral Service
  4. #3 of 6 best companies in General Practice Lawyer
  5. #2 of 9 best companies in Housing association
  6. #3 of 11 best companies in Small Claims Assistance Service

About Dial a Claim

Written by the company


Dial a Claim is the UK's leading expert in personal injury claims and compensation advice. Start My Claim Housing Disrepair Workplace Accidents Road Traffic Accidents Accidents in a Public Place Medical Negligence

No Win, No Fee Guarantee

We proudly operate on a no win, no fee basis, ensuring that our clients only pay for our services if we successfully win their case.


The Claim Process

Our friendly legal advisors are here to help you find out if you have a claim today! We’ll connect you with an expert solicitor during the same call, so you can focus on what really matters - your recovery.

No Win No Fee

No upfront legal fees

No upfront legal fees
No Win, No Fee means you do not need to worry about paying for upfront legal fees. If your claim is unsuccessful, there’ll be nothing to pay.

Contact info

Start Your Claim Today

We Guarantee no Win no Fee

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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4.9

All reviews

(408)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful for my needs thank you…

Very helpful for my needs thank you very much Alex for everything

2 September 2026
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that you found our team helpful and that Alex was able to provide the support you needed with your housing disrepair claim. We’ll be sure to pass your kind words on to Alex.

Thank you again for choosing Dial A Claim and for taking the time to share your experience. We truly appreciate it.

Rated 5 out of 5 stars
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that you found our service efficient and amazing throughout your housing disrepair claim. It’s wonderful to know that our team was able to provide the support you needed with your housing issues.

Thank you for your kind words and for recommending Dial A Claim to others who may need our assistance. We truly appreciate your trust and support.

Rated 5 out of 5 stars

Excellent Service, Professional and Supportive from the Start

Sean and his team at Dial Acclaim have been extremely efficient and professional from the very beginning. As an Italian who was unfamiliar with how this type of practice operates in England, I greatly appreciated their availability, kindness, and clarity at every stage.

Sean was always very helpful, and his team supported me with great care and promptness. I had an excellent impression of everyone and would wholeheartedly recommend Sean and his team to anyone in need of assistance.

20 August 2026
Unprompted review
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that you had such a positive experience with Sean and the team at Dial A Claim. We understand that navigating a claim process in England can feel unfamiliar, so it’s fantastic to know that our availability, kindness, and clear communication helped make everything easier to understand at every stage.

We’re especially pleased that you felt well supported and cared for throughout your experience. Your kind words and wholehearted recommendation mean a great deal to Sean and the entire team.

Thank you again for choosing Dial A Claim and for taking the time to share your experience.

Rated 5 out of 5 stars

Tania who was helping with my case was…

Tania who was helping with my case was lovely and helpful and getting me the help that I need for my disrepair claim

26 August 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that Tania was so lovely and helpful throughout your claim. It’s great to know that she was able to provide the support and guidance you needed and help you take the next steps with your case.

Thank you again for your kind words and for trusting Dial A Claim to assist you. We truly appreciate your feedback.

Rated 5 out of 5 stars

Lovely courteous staff

Lovely courteous staff. Their expertise in helping me
Total prompt action
A pleasure to work with

26 August 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that you found our team courteous, knowledgeable, and prompt throughout your housing disrepair claim. It’s fantastic to know that you found us a pleasure to work with and felt supported by our expertise.

Your kind feedback means a great deal to the whole team at Dial A Claim. Thank you for trusting us with your claim and for taking the time to share your experience.

Rated 5 out of 5 stars

"Fantastic

"Fantastic, efficient service! Everything was handled smoothly, communication was brilliant, and I felt supported the whole time. If you need help with a claim — this is the right place!"

25 August 2026
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that you received such efficient and professional support throughout your housing disrepair claim. It’s wonderful to know that everything was handled smoothly, communication was excellent, and you felt supported every step of the way.

Your kind words and recommendation mean a great deal to the whole team at Dial A Claim. Thank you for trusting us to assist you with your claim.

Rated 5 out of 5 stars

Rachel was very good and helpful in…

Rachel was very good and helpful in helping me get awarded with good compensation. I highly recommend. Thank you Rachel!

18 August 2026
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that Rachel was so helpful and supportive throughout your claim, and that you were pleased with the outcome. It’s wonderful to know that her guidance and assistance made such a positive difference to your experience.

Thank you for your kind words and recommendation — we’ll be sure to pass your lovely feedback on to Rachel. We truly appreciate your support.

Rated 5 out of 5 stars

Fantastic service

I had a fantastic experience with dial a claim Alix is amazing very helpful kept me updated explain to me every step of what’s gonna be happening. Everything went so quick and smooth. Highly recommend them to anyone needing this service!"

17 August 2026
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that you had such a positive experience with Dial A Claim and that Alex provided such helpful and reassuring support throughout your housing disrepair claim. It’s wonderful to know that she kept you updated, explained each step clearly, and helped make the process feel quick and straightforward.

Your kind words and recommendation mean a great deal to Alex and the whole team. Thank you for trusting us to support you with your claim.

Rated 5 out of 5 stars

I would like to say a big thank you to…

I would like to say a big thank you to everyone who helped me with my accident claim. The whole process was made so much easier thanks to their support, professionalism, and kindness.

A special thank you to Alex, who was incredibly helpful throughout the process. Alex kept me informed, answered my questions, and made me feel supported from start to finish.I really appreciated all the help and would definitely recommend their service to anyone who needs assistance with a claim . Thank you again

17 August 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that our team made the process of your accident claim easier and that you felt supported throughout. It’s fantastic to know that Alex was so helpful, kept you informed, answered your questions, and provided reassurance from start to finish.

Your kind words mean a great deal to Alex and the whole team at Dial A Claim. Thank you for your trust and for recommending our service — we truly appreciate it.

Rated 3 out of 5 stars

It's has been a pleasure to work with…

It's has been a pleasure to work with you.
Otherwise what I have always lacked is legal advice who can understand incisive and insidious racism we Black people face here in the NHS as well as housing. Hostile environment and in the main toxic environment we have to face in the NHS trust in England trusts.

10 August 2026
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Reply from Dial a Claim

Thank you for taking the time to share your feedback. We’re pleased to hear that it has been a pleasure working with us, and we appreciate you being open about your experience.

We’re sorry to hear about the wider challenges and concerns you have experienced, particularly in relation to your experiences with the NHS and housing. We appreciate that these are complex and often deeply distressing matters, and unfortunately, the circumstances themselves are outside of our direct control. What we can control is the level of support we provide to our clients. This is why our team works incredibly hard to listen to our clients, understand their individual circumstances, provide clear guidance, and ensure that their case is handled as thoroughly and professionally as possible. Our aim is always to help our clients pursue the best possible outcome available to them and to ensure they feel supported throughout the process.

Your feedback is important to us, and we’re grateful that you chose to share your experience. We wish you all the very best moving forward.

Rated 5 out of 5 stars

Very good company … well organised…

Very good company … well organised…. Very helpful … thank you for your help

6 August 2026
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that you found us to be well organised and very helpful throughout your housing disrepair claim. Providing professional, supportive service to our clients is something we take great pride in.

Thank you again for your kind words and for choosing Dial A Claim — we truly appreciate your support.

Rated 5 out of 5 stars

Tania who I spoke to on the phone was…

Tania who I spoke to on the phone was so uplifting and understanding of my situation not once did I feel uncomfortable to talk to her she helped me understand and spoke so clearly of everything, she acknowledged my feelings and situation which was so nice overall my experience with her was so helpful and rewarding

29 July 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that Tania provided such uplifting, understanding, and compassionate support throughout your personal injury claim. It’s wonderful to know that she made you feel comfortable, listened to your concerns, acknowledged your feelings, and explained everything clearly.

At Dial A Claim, we understand that making a personal injury claim can feel daunting, so providing reassurance and making sure our clients feel heard is incredibly important to us.

Thank you again for your kind words and for sharing your experience. We’ll be sure to pass your lovely feedback on to Tania!

Rated 5 out of 5 stars

Fighting my corner

Spoke clearly, explained everything well to me. It was obvious that they only had my best interests at the forefront of their minds.

28 July 2026
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that you felt listened to and supported throughout your housing disrepair claim. It’s wonderful to know that everything was explained clearly and that you felt we had your best interests at heart.

At Dial A Claim, we’re committed to providing honest, clear, and supportive guidance to our clients every step of the way. Thank you again for your kind words and for trusting us to help fight your corner.

Rated 5 out of 5 stars

Great service very helpful an very…

Tanya was very helpful an very professional a made things very clear an understanding very great service more then happy with the service

27 July 2026
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that Tanya was so helpful, professional, and clear throughout your employer liability claim. It’s wonderful to know that she took the time to explain everything clearly and made the process easy to understand.

Thank you again for your kind feedback — we’ll be sure to pass your lovely comments on to Tanya. We truly appreciate your support.

Rated 4 out of 5 stars

Alex was a great help

Alex was a great help. He was patient thoroughly explained the process and kept me informed every step of the way.

20 July 2026
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Reply from Dial a Claim

Thank you so much for your review

We’re delighted to hear that Alex was such a great help throughout your housing disrepair claim. It’s wonderful to know that he was patient, explained the process thoroughly, and kept you informed every step of the way.

Thank you for taking the time to share your experience. We really appreciate your feedback and look forward to continuing to provide you with excellent service.

Rated 5 out of 5 stars

They always next to you ,ever time…

They always next to you ,ever time asking what you needs or any help from them.member of dial claim Alex he like member of families and he always listening your complains and so friendly thanks Alex for all your help thank you 🙏

21 July 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re truly touched by your kind words. It’s fantastic to hear that you felt supported throughout your housing disrepair claim and that Alex was always there to listen, answer your questions, and help whenever you needed him.

Knowing that Alex made you feel like part of the family is a huge compliment and reflects the caring, supportive service we strive to provide at Dial A Claim. We’ll be sure to pass your lovely feedback on to him.

Thank you again for your trust and for taking the time to share your experience. We wish you all the very best.

Rated 5 out of 5 stars

5 STARS

Easy to understand explained everything very clear very polite very easy to process my claim very impressed

17 July 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that everything was explained clearly and that you found the process easy to understand. It’s great to know our team was polite and made progressing your claim straightforward.

Thank you for your kind words and for choosing Dial A Claim. We truly appreciate your feedback.

Rated 5 out of 5 stars

I had a great experience with Alex at…

I had a great experience with Alex at Dial A Claim. He was professional, knowledgeable, and kept me informed throughout my flat disrepair claim. His communication was excellent, and he always took the time to answer my questions and explain everything clearly.
Alex made what could have been a stressful process feel straightforward and well managed. I really appreciated his dedication and wouldn't hesitate to recommend him and Dial A Claim to anyone needing their services. Thank you for your outstanding support!

10 July 2026
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that you had such a positive experience with Alex throughout your housing disrepair claim. It’s wonderful to know that his professionalism, knowledge, and clear communication helped make what could have been a stressful process feel straightforward and well managed.

At Dial A Claim, we pride ourselves on keeping our clients informed and supported every step of the way, so it’s great to hear that Alex took the time to answer your questions and provide the reassurance you needed.

Thank you for your kind recommendation and for trusting Dial A Claim with your claim. Your feedback means a great deal to Alex and the whole team.

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