Krause Autos Reviews 

113
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Had problems with squeak on brakes they checked it out and advised me what to do next to solve the problem very helpful people there

Rated 5 out of 5 stars

It is becoming increasingly rare to identify genuine, professional, friendly and above all, honest car services and repair businesses. Krause is one of those exceptions. The level of courtesy, compet... See more

Rated 5 out of 5 stars

I was on a recent trip from the West Country to stay with family in beds , when I realised my front car bonnet had received a knock and was in danger of falling free for the journey home. Chris and hi... See more

Rated 5 out of 5 stars

Krause Autos consistently deliver what they promise. Never any hassle, easy to book MOT, confirmation and they pick up and drop car back off when they say. An absolutely great level of service, profes... See more

Company details

  1. #7 of 12 best companies in Mechanic
  2. #9 of 16 best companies in Car Body Shop
  3. #22 of 55 best companies in Car service

Written by the company

Krause Autos was set up in 2020 and remains family run. We're a friendly, local vehicle repair garage and bodyshop, also offering car servicing and MOT, aiming to provide the highest levels of technical expertise for our customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

113 reviews

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4.8

All reviews

(113)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

TEN STARS!

TEN STARS!! Absolutely excellent in all ways. Magnificent workmanship and Holly in the office was a pleasure to deal with. My little 2005 Yaris looks like a new car now and this 'cosmetic' has probably doubled its value. Truly. And less than half the price of a previous quote. Big Thanks to Krause Autos. Highly recommend!

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Really lovely staff

Really lovely staff. Girls behind the desk very nice and really helpful communication. Really reasonably priced :) Feel like the mechanic's advice nicely trust them not to over charge

5 July 2026
Rated 5 out of 5 stars

Thanks for coming to my rescue !!!

I was on a recent trip from the West Country to stay with family in beds , when I realised my front car bonnet had received a knock and was in danger of falling free for the journey home. Chris and his team were exceptional - a very fast immediate response and prompt ,efficient action to secure it. The car was picked up and later delivered back. Thank you so for such a positive and effective service. I would certainly be using you if I lived locally !

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, honest service. The team were professional, transparent and didn’t try to upsell unnecessary repairs. They took the time to review the repair history I provided, carried out their own diagnostics, and completed the MOT efficiently at a fair price. I appreciated their straightforward approach and would happily use them again for servicing and MOTs.

15 June 2026
Rated 5 out of 5 stars

Where customer care matters

It is becoming increasingly rare to identify genuine, professional, friendly and above all, honest car services and repair businesses. Krause is one of those exceptions. The level of courtesy, competence and honesty is the benchmark of this excellent business. They are now the default auto service for all my needs. They never refuse to support even in an emergency. Their pricing is transparent and very competitive! Thank you team Krause ! Your large customer base speaks volumes.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

I damaged my rear passenger door on a…

I damaged my rear passenger door on a very unforgiving gate post. It didn't look that great. I left my car with Krause Autos. It has just come back. The damage has been polished out. It's fantastic. Couldn't be more pleased. They came and collected car and returned. I am very happy. Brilliant service. Thank you.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Ridiculous prices

avoid this place if you don`t want to be overcharged. They quoted me nearly £1100(inc. VAT) for a window regulator and a parking sensor. I got the window fixed elsewhere for £250 and the sensor 100£. If you don`t want the job, just say so instead of giving ridiculous quotes.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Happy new customer…

First time I've used Krause Autos myself although the rest of the family have been customers for a while. Customer care and communication is great. Very easy to book. Happy with my service and MOT. The game changer for me was having my car collected and returned.

27 February 2026
Rated 5 out of 5 stars

First class service.

First time I have used them for MOT and service, fantastic service, free collection and delivery, what more can you ask for. Will be going back in future.

11 March 2026

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