Farmry Reviews 

439
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 399 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional quality and robust performance of the machinery, highlighting how smoothly everything operates during heavy agricultural tasks. Buyers consistently mention that the online purchasing process is exceptionally simple, and items typically arrive securely packed and ready for use. However, some customers also noted occasional delays regarding shipping schedules, along with occasional communication challenges with support teams. Others experienced minor setup hurdles, such as adjustments needed for drive shafts, missing small hardware components, or minor assembly challenges upon delivery. Reviewers sometimes had to make slight modifications to ensure proper connections with their tractors.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the equipment is well built and performs... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with sturdy construction and solid... See more

Delivery service

People report positive experiences with delivery service, highlighting fast shipping times and timely... See more

User experience

Customers had positive experiences with user experience, consistently sharing that they were very pleased and... See more

Customer service

Consumers find customer service to be positive and supportive during their purchasing journey. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order was filled and shipped very quickly. There was minimal assembly but could benefit from instructions being included with torque specs etc. The product appears to be very well made and works qu... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website. Products arrived within timeframe once ordered. Very little assembly required. Instructions pretty straight forward. Products both work well. (3 pt Chipper and 3pt stump... See more

Rated 5 out of 5 stars

Farmry was prompt in order processing and shipping and item arrived early in 8 days with with all expected parts included and only a couple of minor burnishes. The shipping crate did have some bending... See more

Rated 5 out of 5 stars

Delivery of my grinder went exceptionally smooth. I was kept informed right up till the truck arrived. Crating of unit was professional, Assembly was minimal. 2 large maple stumps later grinder... See more


Company details

  1. Mechanic
  2. Arborist and Tree Surgeon
  3. Lawn Mower Shop
  4. Tree farm
  5. Tree service

About Farmry

Written by the company

Whether you're clearing stumps, mowing pasture, or cleaning up wood, Farmry machines are made to help you take care of your land — faster, smarter, and with fewer breakdowns.
Farmry is more than a brand. It’s a promise to deliver machines that work like they should — because we’ve been where you are.

Farmry Service Guarantee

It’s a promise to deliver machines that work like they should — because we’ve been where you are.

Local Service Center: Farmry quick access and reliable support through our network of trusted local service centers.
12-Month Warranty: Enjoy peace of mind with our comprehensive 12-Month warranty on all products.
Free Shipping: Get your equipment delivered straight to your door at no additional cost.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

439 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(439)

378 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service is awesome

Customer service is awesome. It was easy to talk to a human on the phone without going through a huge phone tree. I had a quick shipping question, Donnell took my information, researched it and called me back promptly. Looking forward to continuing to do business with this company. WBL

4 September 2026
Unprompted review
Rated 4 out of 5 stars

Stump grinder

Stump gr8nder was great. I purchased 8 back up teeth that was supposed to go with this, but don't. But, it works great.wull have to contact them and get backup teeth for the future.

13 August 2026
Rated 1 out of 5 stars

I never got the back hoe cylinder…

I never got the back hoe cylinder seals. I got ripped off. I will never order nothing from this company again.

12 August 2026
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Reply from Farmry

Hi Bobby,

I’m very sorry. You should not have been left without the cylinder seals or a clear explanation of what happened.

I’ve located order #5932 and asked our logistics team to verify the shipment record today. I’ll contact you directly with a clear answer, and if delivery cannot be verified, we’ll arrange a replacement shipment. I’ll personally follow this through until it is resolved.

— Suzanne
Farmry

Rated 1 out of 5 stars

Poor Logistics on Shipments

I could not get a consistent answer on where the flail mower was in the shipping process from 7/31 thru 8/12 yet my credit card was charged on 7/28. I had multiple phone calls and emails trying to get an answer. I did not get a firm answer until I started dealing with Corry Bailey. She was very helpful in tracking it down and ultimately getting it delivered.

12 August 2026
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Reply from Farmry

Hi Todd,

This is Suzanne. I remember your order and our emails from early August.

I’m sorry that even after you reached out, you still had to make multiple calls and send additional emails before receiving a clear update. You should have been given accurate and consistent shipment information from the beginning.

I’m glad Corry was able to step in, track down the mower, and help get it delivered. I’ll make sure she sees your kind words. I’ve also raised this with our logistics team because customers should not have to keep chasing us for an answer.

Thank you for your patience and for bringing this to our attention.

— Suzanne
Farmry

Rated 5 out of 5 stars

Exceptional mower

Exceptional mower. As advertised.

12 August 2026
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Reply from Farmry

Hi Wayne,

Thanks so much for the great feedback! We’re glad to hear the mower lived up to your expectations. We really appreciate your business and hope you get plenty of use out of it!

Best,

Rated 4 out of 5 stars

Didn't get the military discount...I am…

Didn't get the military discount...I am not sending that type of docs over the internet. It is a shame you can't take a vet for his word...I am the one that asked for it not yo u asking me....a 100% disabled vet.
Mower arrived on time & was compatible with my Kubota quick hitch with no mods needed.
It would be nice to have advance notice for the need of a 33mm or 1-7/16" wrench.

11 August 2026
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Reply from Farmry

Hi Richard,

Thank you for taking the time to share your feedback, and we’re glad to hear the mower arrived on time and worked with your Kubota quick hitch without any modifications.

We completely understand your concern about sending personal documents online. We’ll take your feedback about the military discount process into consideration. And thank you for the heads-up about the 33mm / 1-7/16" wrench — we agree that this would be helpful information to include ahead of time.

We really appreciate your service and your honest feedback, Richard.

Rated 1 out of 5 stars

Delivery was later than at present not satisfied all!!was stated

Delivery was later than was stated. Mower is not working properly and so far you are not willing to make it right.

11 August 2026
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Reply from Farmry

Hi there,

I’m very sorry about the delayed delivery and the problems you’ve experienced with the mower.

After reviewing the photos and videos, our team shipped a replacement gearbox on September 2, and it is currently expected to arrive on September 4. We also understand your concern that replacing the gearbox may require professional assistance. Our team is discussing that with you directly so that we can provide a practical path forward rather than simply sending a part and leaving the rest to you.

We do want to make this right, and we’ll continue working with you until the issue is properly resolved.

— Suzanne
Farmry

Rated 4 out of 5 stars

Equipment fine. Customer support lacking.

Equipment came in timely fashion. Flail mower works fine. Did send email asking for assistance/information on cutting height adjustment not included in manual and never got a response. Users manual left a lot to be desired.

Because I never got a response to my request for assistance, I ordered a PTO wood chipper from Woodland Mills because of their reputation for quality and their excellent customer support.

11 August 2026
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Reply from Farmry

Hi Gary,

Thank you for the honest feedback. We’re glad to hear the flail mower itself arrived on time and has been working well, but we’re truly sorry that we missed your email and didn’t get you the help you needed with the cutting height adjustment.

That’s on us, and we understand how frustrating it is to reach out for support and not hear back. We also appreciate your feedback on the owner’s manual — there’s definitely room for us to improve there.

We’re sorry your previous support experience left you disappointed, and we’ll take your feedback seriously as we work to do better.

Best,

Rated 2 out of 5 stars

No email confirmation

No email confirmation, no receipt, no answer to email asking for the above.

11 August 2026
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Reply from Farmry

Hi Brian,

We’re sorry for the confusion and for not getting back to you sooner. We checked order #6177 and found that both the order confirmation and shipping confirmation were sent, but could not be delivered to the email address provided at checkout.

Our team will contact you directly to confirm the correct email address and resend your receipt and order details. We’ve also confirmed that your shipment was delivered on August 18.

Rated 3 out of 5 stars

Generated a shipped label and didn't…

Generated a shipped label and didn't shop for over a week. Needed belts yesterday. Shipping label said shipped, but it wasn't.

Replacement Blades that were part of my original order were shipped with the wrong product. Responses to inquiries are slow. Appreciate the products but your responses are hurting your image.

11 August 2026
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Reply from Farmry

Hi Douglas,

This is Suzanne—we’ve been in touch before. Thank you very much for your continued trust in Farmry and for your kind words about our products.

I’ve reviewed both orders. Your recent belt order has now been delivered, while the issue that still needs to be resolved is the incorrect item sent in place of the replacement blades. I’m truly sorry for the mix-up and for the slow follow-up.

I’ve asked our logistics team to provide you with a clear update today, and I’ll personally follow through to make sure this is resolved.

— Suzanne
Farmry

Rated 1 out of 5 stars

Wood chipper WCPH6 didn't run properly straight from the box!

Customer service and sales/delivery from NC site was great, however machine quality so far is not great. I'm working with Farmry to correct this and will revise rating if resolved to my satisfaction. Potential for 5-star if it's made right, solid machine, maybe I just got a faulty hydraulic valve unit. Time will tell...
Wood chipper WCPH6 didn't run properly straight from the box! Assembly was easy, instructions were fairly straightforward. The PTO-powered cutting wheel worked as expected but the hydraulic feed system was completely seized! The control bar (start/stop safety bar, attached to hydraulic valve) didn't move at all, nor did the speed control valve. The feed roller could not be moved manually. Can't tell if the pump is working but the drive belt is turning the pump wheel so have to assume it's working. Very frustrating! I hope it's just an issue with this valve and no other component of the hydraulic system.
Tech service rep was very helpful on the phone with initial troubleshooting, but we could not solve this so easily. I'm told a replacement valve will be sent, but not clear how it will be installed (DIY or pro coming on-site?).
One of the moving blades was not aligned and hitting the stationary blade, but that was minor and easily adjusted.
I'm hopeful this will work out, but for now, it's a complete disappointment and can't give better than 1-star until this is resolved.

23 August 2026
Unprompted review
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Reply from Farmry

Thanks for taking the time to share such a detailed review, Tim. We’re sorry the WCPH6 wasn’t ready to run properly right out of the box. We’re glad our team has been able to work with you on the troubleshooting, and we’ll continue working with you to get the hydraulic feed system issue resolved. We appreciate your patience and hope we can earn back your confidence in the machine.

Rated 5 out of 5 stars

looks to be well built

looks to be well built. Worked good on a small area. Time will tell how it stands up to brush clearing. One thing, the assembly diagrams to be clearer

26 July 2026
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Reply from Farmry

Thanks, Bill! We’re glad you’re off to a good start with the mower. We also appreciate the note about the assembly diagrams — clearer instructions would definitely make setup easier, and we’ll pass that feedback along to our team.

Rated 5 out of 5 stars

Broken part

Broken part, replaced with no hassle!!

21 July 2026
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Reply from Farmry

Glad we could get that taken care of for you! Thanks for giving us the chance to make it right, and we really appreciate your support.

Rated 5 out of 5 stars

Cutter

Great experience!

25 July 2026
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Reply from Farmry

Thanks so much! We really appreciate you sharing your experience with us. Glad to have you with Farmry!

Rated 3 out of 5 stars

Your product was missing parts

Your product was missing parts. One strut was not made correctly. You don't provide touchup paint for shipping scrapes, of which I have many. I was told a set of blades was coming after the mower, but nothing here yet. It's been weeks. I was able to correct the incorrect, and look forward to harvesting hay with it next year.

13 July 2026
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Reply from Farmry

Sorry you’ve had to deal with these issues, and we appreciate your patience. We’ll follow up with our service team and have this checked and expedited for you. We’re glad you were able to get the strut issue sorted out, and we hope the mower serves you well when hay season comes around next year!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Good experience

On time, equipment as advertised.

22 July 2026
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Reply from Farmry

Thanks, Jay! We’re glad everything arrived on time and matched what you expected. We really appreciate you choosing Farmry!

Rated 4 out of 5 stars

I like the product very much

I like the product very much, communication during shipping was spotty, but it arrived without incident

20 July 2026
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Reply from Farmry

Thanks for the feedback! We’re glad you’re happy with the product and that it arrived safely. We’ll also take your note about shipping communication back to our team. Appreciate you letting us know!

Rated 5 out of 5 stars

My MFS61 Flail mower works great

My MFS61 Flail mower works great, I've used it to clean up under my over grown pine trees. I've also mowed our back field that looks great now.

26 July 2026
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Reply from Farmry

Thanks, Steven! Sounds like your MFS61 is getting plenty of use. We’re glad it’s working well for both the areas under your pine trees and the back field. We appreciate you sharing your experience!

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