Kindheartedchocs Reviews 

80
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly delicious vegan chocolates, noting the stunning visual presentation, amazing quality, and wonderful variety of unique, creative flavours. Buyers often mention purchasing these fine treats as wonderful gifts for family members and friends. Shoppers consistently note the reliable delivery service and secure packaging, describing the overall ordering process as smooth and straightforward. Some people also felt that certain options could be improved, mentioning that specific fruit or nut flavours needed to be stronger or that individual items were a bit too sweet.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently describing the vegan chocolates as divine,... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the delicious flavors... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that shipments arrive promptly and... See more

Order

Customers consistently note positive experiences with order, highlighting the remarkable consistency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stunning chocolates, inside and out! Visually, they are a thing to behold. So shiny & perfect. Taste-wise...just fantastic. I bought the Valentines selection box for my husband's birthday. We wer... See more

Company replied

Rated 5 out of 5 stars

Phenomenal vegan chocolate. The ferrero no rocher truffles and bars are my favourite, followed by the peanut praline and honeycomb. Unreal texture and flavours. Salted caramel is also delicious but a... See more

Company replied

Rated 5 out of 5 stars

These chocolates are just divine. They are rich, delicious, beautifully presented and the caramel is just mouth-wateringly heavenly. You would never know that they are vegan. Better than anyone chocol... See more

Company replied

Rated 5 out of 5 stars

Since finding Kindhearted chocolate, I've had the most incredible vegan chocolate experience this year. Every bar and box I've bought has been amazing. This chocolate easily surpasses what you'd expec... See more

Company replied


Company details

  1. #14 of 37 best companies in Chocolate shop
  2. #12 of 23 best companies in Chocolate Artisan
  3. #22 of 60 best companies in Food products supplier
  4. #1 of 2 best companies in Vegan restaurant

Written by the company

Award winning vegan chocolate shop. Products are handmade in Salford and shipped all across the UK. Winner of 3 Great Taste awards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

80 reviews

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4.8

All reviews

(80)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great chocs

Great chocs, great delivery, nicely packaged. Always buy as a gift (sometimes as a gift for myself!) And would recommend.

31 July 2026
Rated 4 out of 5 stars

A little broken due to packaging but…

A little broken due to packaging but best chocolates

20 July 2026
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Reply from Kindheartedchocs

Thank you so much for your review! I’m so pleased you enjoyed the chocolates, although really sorry to hear they arrived a little broken.

If you’d sent over a photo of the damage, I’d have been more than happy to either replace your order or issue a refund. We always want our customers to receive their chocolates in perfect condition, so please don’t hesitate to get in touch if anything like this happens in the future.

Thanks again for your support, it really means a lot!

Jess

Rated 5 out of 5 stars

Great Vegan Chocs!

Beautifully presented and delicious vegan chocolate bars 🤎

20 July 2026
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Reply from Kindheartedchocs

Thank you so much for your 5* review, I really appreciate your support! :)

Jess

Rated 5 out of 5 stars

Vegan chocolates

Your vegan chocolates are the best!My son in law has never tasted better!They never fail and are absolutely delicious

20 July 2026
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Reply from Kindheartedchocs

Thanks so much Lily for your lovely 5* review! So happy you always enjoy our chocs :)

Jess

Rated 5 out of 5 stars

INSANE CHOCOLATES

INSANE CHOCOLATES.

⭐ ⭐ ⭐ ⭐ ⭐ across the board.

Personal favourites Kunafa Hazelnut bar, and Ferrero no-Rocher bar.

But honestly everything is delicious ☺️

Thank you!!!

8 March 2026
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Reply from Kindheartedchocs

Thank you so much for your 5* review Teresa, I’m so happy you enjoy our chocs! I appreciate your support :)

Jess

Rated 5 out of 5 stars

The chocolates are divine

The chocolates are divine, the service both before & after purchase is immaculate. In my opinion, the best chocolates available and that includes non-vegan chocolates as well. Would highly recommend.

15 June 2026
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Reply from Kindheartedchocs

Thank you so much for your lovely 5* review Andrew, I really appreciate all of the support you have given KHC over the past few years! ☺️

Rated 5 out of 5 stars

Real quality

Real quality. Bought some as a little surprise for my wife. She loved them too. Will buy again.

15 June 2026
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Reply from Kindheartedchocs

Thanks so much for your 5* review Neal, so happy your wife enjoyed the chocs! 😊

Rated 5 out of 5 stars

Consistently Immaculate

Kind Hearted Chocolates is run by a young lady named Jess. She is a masterful chocolatier, with a real eye for quality. I've been ordering from her for some years and I do not recall a single flaw in any item, the consistency of immaculate condition in every order is quite remarkable. The products last very well, far beyond their best before dates if stored properly, assuming you can avoid eating them all within the first day - always a challenge!

My favourite items she does are the cappucino truffles and hazelnut kunafa bars, truly exceptional products, but everything she produces is of the highest quality. The reliability and presentation quality makes her my go-to for gifts to others, particularly non vegans, her products maybe missing animal ingredients, but you'd need a laboratory to prove it - they do not miss anything else.

8 February 2026
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Reply from Kindheartedchocs

Thank you so much for taking the time to write such a lovely review Karl! I really am so grateful for your continued support over the years, it means a lot to me.

I’m so happy to hear that the quality and consistency of our chocs have stood out to you. Your comment about proving they're vegan in a lab is so great, that's always been my goal to not be able to tell the difference from dairy chocs!

Thanks again :)
Jess

Rated 5 out of 5 stars

The best Easter egg I’ve ever had

The best Easter egg I’ve ever had! Can’t wait to try the other chocolates.

7 April 2026
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Reply from Kindheartedchocs

Thank you so much for your lovely review Laura! So happy you enjoyed the Easter egg :)

Rated 5 out of 5 stars

Filled Easter eggs are LUSH

The special filled Easter eggs are next level! Delivery as expected and thoroughly enjoyed by me and hubby once the kids were asleep 🙌🏻

29 March 2026
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Reply from Kindheartedchocs

Thank you so much for your 5* review, so happy you and your husband enjoyed our Easter eggs! :)

Rated 5 out of 5 stars

Best Vegan Choc going!!!

Been purchasing their chocolate off them for a while now for my lactose intolernat partner, she loves it, so i cannot recommend enough! Great people which put great care into every aspect of their business.

29 March 2026
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Reply from Kindheartedchocs

This is a lovely review Russell, thank you so much for the 5 stars! :)

Rated 5 out of 5 stars

The most delicious vegan chocolate…

The most delicious vegan chocolate ever!!!! Why would anyone buy any other chocolate!

8 March 2026
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Reply from Kindheartedchocs

That's amazing to hear!! Thank you so much for your 5* review, so happy you love our chocs!

Rated 5 out of 5 stars

Brought an Easter egg and some other…

Brought an Easter egg and some other chocolate for my daughter. Best vegan chocolate she’s had. Lovely seller, comes well packed and fast delivery. Highly recommend.

8 March 2026
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Reply from Kindheartedchocs

Thank you so much Elaine for your 5* review and all of your support for KHC, it is much appreciated! Jess x

Rated 5 out of 5 stars

Great choc

Great choc. Great attention to detail.

8 February 2026
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Reply from Kindheartedchocs

Thank you so much for your 5* review! :)

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