First time user of this company. Great experience, easy to use and order product. Very good value for money, plus new user discount as well- even better value! Posting of my order was efficient and I... See more
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Review summary
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Reviews shaping this summary
Nice little find coming across your company on line. Good selection of items, Reasonable prices which is nice in these hard times. Very well packaged and decent delivery times will definitely order ag... See more
My first time purchasing from Kiyo was better than expected. Very prompt and reliable service. And I must add that the prices are very competitive. Will definitely buy more online bargains from t... See more
Company replied
First time order from Kiyo, I made a mistake in ordering and support were really nice and extremely helpful. My items arrived really quickly, and were very reasonably priced and well/ nicely package... See more
Company details
- #16 of 107 best companies in Hair product shop
- #38 of 215 best companies in Beauty product supplier
- #14 of 90 best companies in Beauty supply store
About Kiyo Beauty
Written by the company
At Kiyo Beauty, we select the finest brands that solve real hair issues using the latest trends and formulations. We make great hair care accessible to everyone, no matter your hair type or budget.
When you shop with us, you’re not just investing in products for your curls—you’re supporting a community of creators and entrepreneurs dedicated to making the beauty world more diverse and representative of all hair types. Our commitment to curl positivity drives everything we do, and we are honoured to be part of the broader movement to uplift under-represented voices in the industry and continue to celebrate textured hair.
Together, we can help build a beauty landscape that values inclusivity, authenticity, and equality for everyone.
Contact info
United Kingdom
- support@kiyobeauty.com
- kiyobeauty.com
Free UK Delivery over £40
4.8
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good service and reasonable prices
15 July 2026
Reply from Kiyo Beauty
Hi Betty,
Thank you for your lovely review! We're so pleased to hear you were happy with both our service and our prices. We truly appreciate your support and look forward to welcoming you back to Kiyo Beauty again soon!
Easy ordering of products I can’t seem…
Easy ordering of products I can’t seem to find anywhere else
8 July 2026
Reply from Kiyo Beauty
Hi Mrs Thornton,
Thank you for your lovely review! We’re so pleased you found the ordering process easy and were able to find products that are difficult to source elsewhere. Helping our customers discover those harder-to-find beauty favourites is a big part of what we do. We truly appreciate you choosing Kiyo Beauty
I have had nothing but good experiences…
I have had nothing but good experiences with this site. The shipping is always quick and the product range is amazing.
4 July 2026
Reply from Kiyo Beauty
Hi Sasha,
Thank you so much for your continued support! We’re delighted to hear you’ve consistently had great experiences with Kiyo Beauty, from our speedy delivery to the variety of products available. It means a lot to know we’ve become a beauty destination you can rely on.
Easy to use ordering system
Easy to use ordering system. Thank you for letting me know when my product was back in stock.
6 July 2026
Reply from Kiyo Beauty
Hi Miss Smith,
Thank you for your lovely feedback! We’re so glad our back-in-stock alert found you at the right moment and made it easy to secure the product you had been waiting for. Making those little parts of the shopping experience feel simple is exactly what we aim for.
The products are really good and…
The products are really good and effective. They are also packed and delivered with care. Love them
19 July 2026
Reply from Kiyo Beauty
Hi Maria,
Thank you for such a lovely review! We’re so happy to hear the products are working well for you and that your order arrived carefully packed. Knowing you love both the products and the experience means a lot to our team.
Easy website to navigate
Easy website to navigate. Found what I wanted and a reasonable price.
More expensive elsewhere.
Delivery was good.
6 July 2026
Reply from Kiyo Beauty
Hi Sue,
Thank you for sharing your experience! We’re so pleased our website made it easy to find exactly what you were looking for at a fair price, and that delivery went smoothly too. A simple beauty shop from start to finish—that’s what we love to hear!
Received my orders however I couldn’t…
Received my orders however I couldn’t see any information regarding nut allergies?
I’ve emailed and got an AI response saying that someone will get back to me but I’m still waiting!
Quite poor really
4 July 2026
Reply from Kiyo Beauty
Hi Annmarie,
We’re very sorry for the delay and completely understand your frustration, especially as your enquiry relates to a nut allergy.
Our customer support team has now replied to your email. Unfortunately, your original message was not handed over correctly from the automated response to a team member, and we sincerely apologise for this oversight.
We’ve provided the product information available to us by email and would recommend reviewing that response before using the products. We’re also reviewing what happened internally to help prevent this from happening again.
Delivered in the time schedule with no…
Delivered in the time schedule with no bother which is rare where we live.
Perfectly wrapped, great product.
Thank you!
3 July 2026
Reply from Kiyo Beauty
Hi Michelle,
Thank you for such a lovely review! We’re especially pleased your order arrived right on schedule and without any delivery hiccups. It’s wonderful to hear everything was carefully wrapped and that you’re happy with the product. Thank you for choosing Kiyo Beauty!
good correspondance and speedy…
good correspondance and speedy delivery, pleasure to do business with
10 July 2026
Reply from Kiyo Beauty
Hi Michael,
It was a pleasure serving you too! We’re glad everything felt smooth from the moment you ordered, and we really appreciate you taking the time to share your experience with Kiyo Beauty. 💛
Reply from Kiyo Beauty
Hi C,
It's fantastic to hear your order arrived quickly and that you're happy with the quality of the products. Thank you for taking the time to leave us a review—we're so pleased you had a great experience with Kiyo Beauty, and we hope to see you again soon!
Website clear and easy to use with a…
Website clear and easy to use with a great selection of products for curly hair women
29 June 2026
Reply from Kiyo Beauty
Hi Selena,
We love hearing this! Making it easy to explore products for curly hair is a huge part of what Kiyo Beauty is all about, so we’re thrilled you found the website clear, simple to use and full of great choices. Thank you for shopping with us!
Great quick efficient service provided…
Great quick efficient service provided ,love the curl cream.
2 July 2026
Reply from Kiyo Beauty
Hi Kamilah,
This is lovely to hear! We’re so glad your order arrived quickly and that the curl cream has earned a place in your routine. Thank you for choosing Kiyo Beauty and for sharing your experience with us!
Reply from Kiyo Beauty
Hi Jo,
A smooth shop from start to finish—that’s exactly what we aim for! We’re glad you found ordering easy and that your delivery arrived without any fuss. Thank you for choosing Kiyo Beauty.
Reply from Kiyo Beauty
Hi Tammy,
Thank you for your review. I'm sorry to hear an item was missing from your order.
I've looked into this, and it appears your email was received earlier today. Our Customer Care team is already looking into the issue, and I've also highlighted it internally to help ensure it receives prompt attention.
We appreciate your patience and hope you'll give us the opportunity to resolve this for you as quickly as possible.
Reply from Kiyo Beauty
Hi Mrs Foreman,
We’re so pleased everything arrived just as it should. Thank you for trusting Kiyo Beauty with your order and for taking the time to leave such kind feedback. 💛
Amazing online shop, very accessible products
Amazing online shop. I have 4a-b type hair and if I can’t find specific products (Camille Rose Honey) from places like super drug or boots, I’m most likely to find it on Kiyo beauty. The way my products were packed was protective and nicely designed. Reliable delivery service, had no issues. Very happy.
30 June 2026
Reply from Kiyo Beauty
Hi Wendy,
It means so much to know Kiyo Beauty has become your go-to when you're searching for those harder-to-find favourites like Camille Rose. We're also delighted that your order arrived safely, beautifully packed and without any delivery issues. Thank you for putting your trust in us, and we can't wait to welcome you back for your next haircare haul!
Reply from Kiyo Beauty
Hi Susan,
We’d be delighted to welcome you back! Thank you for giving Kiyo Beauty a try and for sharing such positive feedback—it’s wonderful to know we’ve earned a place on your beauty shopping list. 💛
Great selection of products
Great selection of products, easy ordering and very fast delivery
27 June 2026
Reply from Kiyo Beauty
Hi Tracey,
Thank you for your lovely feedback! We're so pleased your shopping experience was an enjoyable one from start to finish. We work hard to bring together a wide range of beauty favourites, so it's wonderful to know you found exactly what you were looking for. We hope to see you again soon! 💛
Reply from Kiyo Beauty
Hi Joe,
So glad this was a win! Thank you for shopping with Kiyo Beauty and for taking a moment to leave us such positive feedback. We hope your new product becomes a firm favourite. 💛
Reply from Kiyo Beauty
Hi Mrs Grant,
Thank you for choosing Kiyo Beauty! We’re pleased everything felt simple and seamless, and we hope your new purchase is exactly what you were looking for. 💛
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