Franco Manca Reviews 381

The food was excellent, but our meal was considerably spoilt by a group rearranging tables, making a lot of noise next to us. The 4 children we using iPads and phones which were so loud it meant we ha... See more

Food good, service poor. On a sunny day with busy footfall, surprised only 3 front of house staff working. Waited 30mins for someone to clear empty tables, staff member serving us was not very know... See more

We had the most utterly bizarre experience here on the 5th Dec. My wife and I were stopped at the door by the security guard saying they were only taking people with reservations. Luckily, against th... See more

Cheltenham branch. Always had a good experience on previous occasions but our visit on Saturday lunchtime has spoilt it for us. Initially told us they couldn't accommodate us but the restaurant was mo... See more

Franco manca used to have the best sourdough pizzas. For many years it has been my family's favourite pizza place. Sourdough is much healthier for you than a thick dough Whatever happened to the... See more

Collection order, wasn't ready, made to stand and wait for half an hour while they handed over orders to delivery drivers. After being told to wait "two minutes" over and over again, they finally appe... See more

"Narrow people should sit this side" Walking in, waiting to be seated, I believe by the manager, who showed us to a table and said "I suggest narrow people should sit this side....." well wouldn't... See more

Order #8126 tonight - Franco Mafia Manca Got caught in a lie - ‘we sent you cold food because the delivery company didn’t pick up (they did) a sent half our order cold - someone else’s unsold piz... See more

I'd heard lots of good things about Franco Manca so was excited to try the Cambridge restaurant. Place was busy, and the staff were great and extremely friendly. Unfortunately, the food isn't pa... See more

Booked a table in Peterborough and got an email to confirm. I then got a text message the day before to confirm and ask that I get in touch if I needed to cancel etc. When I turned up about 5 mins... See more

Ate in the Chiswick branch today and was very disappointed. The tomato sauce on the pizza and the parmigiana was just thick passata with no discernable seasoning, I added a little salt which improved... See more

Awful pizzas zero flavour but that could also be down to the near zero toppings. Will never buy another, at £6 each......steep anyhow. Quattro formaggie and halloumi & hot honey.

Great Pizzas at Affordable prices. I like Franco Manca, haven't to any of their restaurants since the pandemic. They are usually very busy during the week days at lunch and dinner time. If you don... See more

Really good, quick food, recently discovered them and have enjoyed every visit. Would give 5 stars if they added a wafer or something to their ice cream, just to feel like you were getting a bit more... See more

Just called the Birmingham restaurant (31st Jan 1045) - dreadful service. Was looking to book a table of 8 for this evening the lady offered a couple of time options neither of which were suitable, I... See more

DO NOT GO HERE AFTER LOCK DOWN Went to the Northcote Road restaurant, not very impressed at all. Firstly sat us on a table with no screens and waiters going past constantly with no dis... See more

Delicious pizzas and very friendly staff every time, having dined their four times since the opening. If Franco Manca Birmingham took bookings and had a better wine selection, then I would have rated... See more

Their takeaway boxes are once again littered all over Bermondsey Street. I asked the manager what he could do and he said; nothing! "it's the dirty and irresponsible customers fault" I always thou... See more

Extremely rude and unacceptable service at Greenwich Franco Manca by a guy with big earings. He was extremely+++ unfriendly and did not want to help in anyway when I could not use QR scanner on my and... See more

We've been going to Franco Manca in Stoke Newington for years and recently the standard has dropped significantly. The waitresses are nice but the new manager has got a very bad attitude. He prances a... See more

Unethical rip off policy We went to the Wimbledon restaurant with my 8-year-old child today and nobody offered us the children´s menu, so we ordered a pizza for her from the standard menu. Then my da... See more

We went with my family on a workday restaurant was empty as it was during working hours, the waiter was extremly rude and told us if we don't have a QR scanning app we can't dine neither inside or out... See more

Completely disgusted by the attitude and unprofessional behaviors of your St Paul's store's manager - EMANUELE RICCI !!!! How can any company have someone like this to be the "manager"!!!????... See more

Pros: Great place, delicious value pizzas, always friendly and smiling staff! I love your sourdough style! The restaurant toliet is always clean! Cons: Once our pizza was dark burned and we have met... See more

Impossible to register for the discount and even after a huge struggle to find the app it will not log in and keeps waiting and it's annoying but they keep promoting pizza for £5. Which is a lie and I... See more

This is more a review of Franco Manca’s test and trace app rather than the actual restaurant which is very good and reasonably priced too. However at two local Franco Manca’s recently I have scanned t... See more

Unfortunately, our experience at Franco Manca was incredibly disappointing. We waited over 30 minutes after ordering with no update or communication from the staff. Eventually, I approached the... See more

Visited the Greenwich restaurant. Have never had such an awful pizza in my life. Tough, chewy dough, toppings left much to be desired and absolutely tasteless. How can you get it so wrong? Would not r... See more

Tried the Salami & Nduja Pizza.. never again. “Quality ingredients” - tasted cheap and nasty. Had much better from the local pizza shop.. and thats saying something! Waste of money.. price is... See more

I was recommended Franco manca by a few friends and even heard about it from my mum. The comments were all positive so I thought I would try the place out. So when I finally decided to go there I orde... See more

I dined at the Greenwich restaurant. love the decor, great food, & excellent service. Just two small complaints, the tables for two, were so small, we were standing bottles on the floor, to make more... See more

Bad experience in Greenwich. We went to the pizzeria to sit down about an hour before closing and despite the long time available plus most of the empty room, we were greeted with a we will close in a... See more

Complained about very high postage charge - £4.25, for a normal 1st class stamp, for delivery of a £50 Gift card. Delivery was NOT Recorded, Registered or Signed for. NOTE: cost of a 1st class stamp... See more

Rude Staff; I visited the Greenwich store today... not for long tho. your front of house staff need a lesson in basic manners let alone some customer services training. I never thought asking for a... See more

Good dough and nothing else if you order online. Ive eaten in the Chiswick branch and it was great. Then I've ordered online via deliveroo and it arrived total crap: barely warm, greasy as hell, burne... See more

Is that what you call a pizza.....?? Delivered cold via a deliveroo cyclist. Yul Brynner had more hair on his head than there were toppings on their pizza. Rubbery tough & tasteless. Won't be bu... See more

Really disappointed to read of your companies treatment of the visually impaired customer who was turned away because vause he had a guide dog. Shame on you.

A very sorry excuse of a pizza (Kilburn). Ingredients on barely half the dough. I now we've got got into Tier 4, feeling very sad and annoyed myself, but no excuse for poor service. Avoid!

Useless customer service. I’ve sent 4 emails now across almost two weeks about an issue and no reply to any of them. Disgusting service

Had a delivery of two inedible pizzas - both went in the bin. Customer service terrible. Won’t order from them again.

Very poor customer service!! Very rude! we were told to get a takeaway instead of accomodating us a table.

Limited topping choices for vegetarians. The best margarita in London. Service was really good. You can't go wrong with Franco Manca, good pizza and good prices.

I understand it is cold in Jan, but at least cut the pizza, so it can be consumed fairly quickly, before it needs to go back to the oven, also enable customer service, i have no idea how to contact yo... See more

Disgusting burned food! Wet pizza. Absolutely no regard for customer satisfaction! Photos to prove this. Avoid at all cost!

Arrived a Tottenham Court Road Franco Manco to be welcomed from the worst Manager, no customer service skills Never again!

Really disappointed with the pizza I ordered. It was not well cooked, the dough was soggy, hardly any topping and it turned up all squashed up. I will not be buying from here again.

Holborn staff took our order without mentioning they would close at 10pm on a Thursday evening. Then a surly, aggressive waiter persistently harassed us to leave from 9.45 onwards, slamming glasses do... See more

Have had multiple Deliveroo orders and always arrives cold and takes ages to arrive. Also we always ask for the pizza to be sliced and it rarely is.