Banner for FP Markets

FP Markets Reviews 

10,300
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 928 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for consistently providing extremely fast and efficient responses to all account inquiries and questions. Many people truly appreciate the exceptionally helpful staff members who patiently guide users through complex account setups and detailed troubleshooting steps. However, some reviewers were not happy with technical issues, noting that trading platforms occasionally became unresponsive and order execution failed during critical market moments. Consumers also mentioned that support interactions sometimes felt repetitive and frustrating when they faced communication delays and received unclear answers from agents. Additionally, a few individuals expressed deep frustration regarding account access restrictions and unexpected locking issues.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and efficient customer service from... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are fast, friendly,... See more

Service

Clients share positive opinions on service, describing it as very helpful, efficient, and professional.... See more

Response time

Customers had positive experiences with response time, highlighting fast and accurate assistance with login... See more

User experience

Reviewers mention positive feedback about user experience, highlighting fast withdrawals and very nice,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a long returning client looking to resume trading. When I tried funding my accounts I was told to consult an assistant as the accounts may have been put on hold. Using the live chats with Sophia... See more

Rated 5 out of 5 stars

Chris on live chat helped with my query straight away and gave me the option to stay in live chat or have details emailed to me, I could not ask for a better broker and customer service team.

Rated 5 out of 5 stars

Amazing company to deal with , service very fast respond and all enquires . And any problems will be solved quickly specially with miss maria Moussa ! Many thanks

Rated 5 out of 5 stars

Chris easily solved my problem where I was actually struggling to find the server details. Thank you so much. Appreciate it.


Company details

  1. Finance broker
  2. Financial advisor
  3. Gold and silver trading company

About FP Markets

Written by the company

FP Markets is a global, multi-asset online broker established in 2005. Our mission is to Transform Trading through a trader-first approach, offering clients the products, technology, and support required to navigate markets with clarity and confidence.

Products
We offer 10,000+ CFDs across seven asset classes, including Forex, Commodities, Shares, Indices, Digital Currencies, and more.

Pricing
We offer tight raw spreads from 0.0 pips on various instruments including CFDs on Gold, combined with fast execution and transparent trading costs.

Platforms & Tools
Global markets can be accessed through MetaTrader 4, MetaTrader 5, cTrader, and TradingView; all platforms are available on desktop, web, and mobile. Trading tools such as Traders Toolbox, Autochartist, Trading Central, as well as Economic Calendars and a Forex Calculator, are available via the Client Portal.

Education & Support
Extensive educational resources and daily expert market analysis keep our traders up to speed with market developments. We also have an award-winning Customer Support team available 24/7 in 40+ languages via live chat, email, or phone.

Payment methods
Our clients have access to a wide array of local and international payment providers, ensuring fast and secure account funding and withdrawals.

Regulated & award-winning
FP Markets is regulated and licensed across major global financial jurisdictions, ensuring compliance, transparency, and the highest standards of client fund protection. We are also an award-winning broker with 80+ industry awards to date.

Contact info

4.8

Excellent

TrustScore 5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(10,300)

1,070 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

....

This is a terrible broker. I contacted support and asked them to reset my balance to zero, but they never did it.

Instead, they told me it would be handled within a day or two, and then they suspended my account for "risky trading." I have never seen a broker like this. They claim I am exploiting negative balance protection, even though they failed to zero out my account when I first asked!

7 September 2026
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Michael from FP Markets customer service. He was extremely helpful, professional, patient, and knowledgeable throughout the whole process. He took the time to understand my issue and guided me clearly step by step until everything was resolved.
What impressed me most was his friendly attitude and willingness to genuinely help rather than just give a quick response. The service was fast, clear, and professional.
A big thank you to Michael for the outstanding support. Customer service like this really makes a difference. Highly recommended!

7 September 2026
Rated 2 out of 5 stars

**Please Be Extremely Careful With This…

**Please Be Extremely Careful With This Broker**
For years, I experienced repeated margin calls, and now they have forcibly closed my account and sent me an email saying that I can no longer trade.

I complained that whenever I made significant profits, withdrawals were delayed, and that after allowing me to make profits for a couple of months, I would repeatedly end up facing a margin call.

They eventually closed my account.

**Traders, please be careful. In my experience, FP Markets is a broker that requires extreme caution. Do your own research and due diligence before depositing your money.**

I have been trading for 15 years, and based on my experience, I strongly believe this broker deserves serious caution.

My experience has been that they may allow clients to make reasonable profits for a period of time, but then the trading conditions can suddenly change, resulting in severe financial, mental, and physical stress. It can feel like a gambling-machine algorithm: once the losses start, they keep going until the account is eventually pushed toward a margin call.

What happened to me today was especially concerning. My positions could not be closed properly, and I was unable to modify my take-profit orders. When I contacted support, I was simply told that it was an internet connection problem.

What makes this even more frustrating is that I was simultaneously communicating with trading and FP Markets-related support, and I was still told that the problem was on my side.

They use sophisticated trading terminology to explain why certain things supposedly happen, but in my experience, these explanations do not match what actually happens during critical moments.

The most serious issue is execution. In trading, **one second can make a huge difference**. Yet I have experienced situations where I was told that they were “investigating” the issue and that I needed to wait—sometimes for several minutes. By then, the market can move dramatically and the damage is already done.

When I became angry and used strong language, instead of addressing the actual problem or apologizing for the trading failure, the conversation was dismissed as a matter of “abusive language.”

I am not writing this because I simply had a losing trade. I have been trading for 15 years, and I understand that losses are part of trading.

**My concern is the repeated problems with execution, closing positions, modifying TP orders, and the way support handles these critical situations.**

Please be extremely careful and do your own due diligence before depositing money with this broker. Do not assume that making profits for a few months means your experience will remain the same when market conditions become highly volatile.

**When your money is on the line, execution matters. And when a broker cannot reliably execute or close your trades at critical moments, that is a serious risk that every trader should understand.
They have even removed the live chat window. Traders, please be careful. And be especially careful when you make a large profit. Withdrawals can be delayed for a very long time. In my experience, I have never received a withdrawal while my account was still profitable. After a margin call, when only a small amount remained in the account, the withdrawal was processed. This has happened to me repeatedly over the years. Be careful, traders.

31 August 2026
Unprompted review
Rated 1 out of 5 stars

Im strongly disappointed that fp…

Im strongly disappointed that fp markets is not a good platform. I only perfome 2-3 trades with lot size 1-1 and generate profit with equity 2100 and make profit in just 1 hour. After that market goes close once its open i lose almost all my money at the end they said you are doing abusive trading activity now i dont know which activity is abusive. Keep away from fpmarkets. They return my deposit but i will never recommend its a bad platform.

21 August 2026
Unprompted review
FP Markets logo

Reply from FP Markets

Dear Iqara Aslam,

Thank you for your feedback. We're sorry to hear you're disappointed with the outcome.

While we're unable to discuss the specifics of an individual account in a public forum, we can address the general point. FP Markets' Terms and Conditions, which every client accepts when opening an account, set out the trading practices that are not permitted on our platform. Where activity is identified as falling within those provisions, we reserve the right to restrict or cease trading on the account concerned. This is a standard protection applied consistently across all clients, and it is not a decision taken lightly.

In your case, our Legal department has already issued a detailed written communication explaining the specific findings, the relevant clauses of the Terms and Conditions, and the basis for the action taken. We'd encourage you to review that correspondence, as it answers directly the question of which activity was identified.

We also note that your deposit was returned in full.

If anything in the Legal department's communication remains unclear, you're welcome to reply to it directly and the team will respond and address all remaining concerns.

Regards,
The FP Markets Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look