Awesome customer service
I received my E7 Pro with two small dents on the tabletop. The guy from customer service were quick and proactive in resolving the issues, sending me a replacement tabletop.
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FlexiSpot è nata con una missione semplice: aiutare le persone a creare spazi più sani, confortevoli e funzionali per il lavoro e la vita quotidiana. Da oltre dieci anni progettiamo soluzioni ergonomiche pensate per migliorare la produttività, il benessere e la qualità della vita. Dalle scrivanie regolabili in altezza alle sedie ergonomiche da ufficio, fino agli arredi per la casa e agli accessori per lo spazio di lavoro, ogni prodotto FlexiSpot è progettato con cura per unire comfort, funzionalità e design moderno. Oggi milioni di clienti in tutto il mondo scelgono e si affidano ai prodotti FlexiSpot per le loro case e i loro ambienti di lavoro. Presenti in oltre 75 Paesi e regioni, con più di 1.000 innovazioni brevettate, continuiamo a rendere uno stile di vita ergonomico sempre più accessibile a tutti. Ci impegniamo a offrire non solo prodotti di alta qualità, ma anche un’esperienza di acquisto affidabile e senza complicazioni. Grazie ai nostri magazzini locali in Europa, alle consegne rapide, alla copertura completa della garanzia, ai pagamenti sicuri e a un servizio clienti dedicato, lavoriamo ogni giorno per rendere ogni fase dell’esperienza del cliente semplice e serena. Il feedback dei clienti è al centro di tutto ciò che facciamo. Ogni recensione è preziosa e utilizziamo continuamente i vostri suggerimenti per migliorare i nostri prodotti, i nostri servizi e l’esperienza complessiva. Grazie per far parte della community FlexiSpot.
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I received my E7 Pro with two small dents on the tabletop. The guy from customer service were quick and proactive in resolving the issues, sending me a replacement tabletop.
We are very happy with the products and the customer service of Flexispot.it!!
Great customer support.
The only problem that I had is that they use in Italy GLS for the shipping which is not the best choice ever. For the rest, each time I've contacted them, I've always received a quickly reply and I've solved all the problems. I recommend this brand.
Just wow, exceeded all expectations!
Service: The purchase process was incredibly smooth and straightforward. Shipment details were clear, and the desk arrived super fast—I was honestly amazed by the speed!
Product: As for the desk, assembly was a breeze. The instructions were clear, and they provided everything I needed to put it together. It only took me about 20min! Even though I opted for the FlexiSpot Light (one of their more affordable options), I was blown away by the quality. The desk is incredibly robust, the height controls function perfectly, and the surface is so comfortable to work on.
FlexiSpot, thank you for being a reliable seller, you’ve delivered beyond my expectations. I’m super happy with my desk and will absolutely recommend you to others.
I purchased the E5Q desk and the C7 chair, relying on customer reviews and I was very satisfied. Delivery was fast and the products carefully packaged. The support was also incredible, they responded quickly and were able to help me as best they could. I will definitely make future purchases.
what i really like was how the customer service managed to solve a possible issue with the courier. they have been friendly and helpful
desk is great
Great experience. Ordered two tables (Q8 and EW8) under discount. Despite the code was not working on the website, I have contacted them through email during the weekend and they immediately replied, reimbursing the difference. Kind and professional. I got the tables in a couple of days, I'm in Italy, Milan. Quick mount and they are perfect. Very satisfied with overall service. Can only recommend.
Unfortunately due to a sensitivity to a component I had to request a refund for the desk.
They were excellent and quick to assist me, refund went smoothly!
The desk was perfect, stable and solid.
I am sorry that unfortunately I could not keep it.
Thank you again for your service
Solid desk! High quality finishings and easy assembly. Fast shipping and great customer support: was able to answer all my questions and doubts in a quick way.
initially I had some problems with the order but subsequently the customer service always helped me to resolve them. I'm still waiting for the desk, but for now I give my 5 stars to the customer service
I was disappointed by the lack of transparency in handling pricing, offers, and flash sales. The customer service was unable to give any meaningful explanations, and I ended up with an order that I couldn't cancel and that I made from wrong assumptions. I'll return it and look somewhere else. Disappointing.
The product is amazing, it allowed me to finally have the opportunity to work standing up or sitting on the perfect heights where my back doesn’t hurt. The delivery took a while because the 4 different packages came from a different country, but Flexispot provided me with the tracking support and clarity to move the shipment forward.
Easy to assemble and solid desk. Operation is smooth and quiet. Very fast and helpful customer service.
Definitely recommended. A suggestion for the next versions is to think about cable management under the desk, everything else it is top. Shipment fast as promised on the website
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