Flytoofan Reviews 

38
TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

38 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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2.6

All reviews

(38)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Get nothing from them no information when it was sent from them when you should receive your package

There has been no emails telling me they have sent my parcel and when I can expect it to arrive to me just nice to know it’s on its way paid them now hopefully they get there act together to stop the reviews they are getting

16 July 2026
Unprompted review
Flytoofan logo

Reply from Flytoofan

Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@flytoofan.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.

Rated 1 out of 5 stars

Still never arrived sent them a mail…

Still never arrived sent them a mail again replied we be back in contact soon still waiting 2 days worst company ever

13 July 2026
Unprompted review
Flytoofan logo

Reply from Flytoofan

Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@flytoofan.com). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.

Rated 1 out of 5 stars

Do not remember ordering ANYTHING from…

Do not remember ordering ANYTHING from them yet they have stolen money from my card.
I am reporting this to the police

17 June 2026
Unprompted review
Flytoofan logo

Reply from Flytoofan

Dear Customer, thank you very much for taking the time to provide feedback.
First, please allow us to sincerely apologize for this – whatever the reason, we are deeply saddened by your unpleasant experience. We firmly believe that integrity and customer satisfaction are the foundation of our business. Therefore, we take your situation very seriously and wish to investigate and resolve it for you immediately.
To resolve this issue as quickly as possible, we kindly request that you send your order information and relevant screenshots to our customer service email address: service@flytoofan.com. Our professional service team will contact you within 24 hours of receiving your message and provide you with a reasonable solution.
Thank you again for your honest feedback. We look forward to your contact and will do our utmost to ensure you feel our sincerity and the changes we make.

Rated 1 out of 5 stars

I bought 4 different games and i got 3…

I bought 4 different games and i got 3 and 1 the same

1 November 2025
Unprompted review
Flytoofan logo

Reply from Flytoofan

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong product, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@flytoofan.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

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