Flyer.be - The Original Reviews 

7,029
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Not only did I receive professional advice before creating the artwork, everything was delivered on time. Quality of the deliverables is top! I recommend Flyer.be to everybody.

Company replied

Rated 1 out of 5 stars

Wish I could give 0 star review. Called them before ordering to make sure it was possible to receive 2500 flyers before the weekend. Did everything they told me to do, paid extra for express service... See more

Company replied

Rated 5 out of 5 stars

I am very happy with their service. I made the purchase of 250 cards on September but never received them on 2019 due to the incompetence of BPOST who kept losing my package. I have to say that flyer.... See more

Rated 5 out of 5 stars

This is the first time I have ordered anything from Printconcept and the whole process was simple - and also they were very helpful to confirm that everything was in order. I was ordering 1500 copies... See more

Company details

  1. Prints and signs store
  2. Custom label printer
  3. Digital Printer
  4. Digital printing service
  5. Promotional items

About Flyer.be - The Original

Written by the company

logo

Flyer.be "The Original" is een online drukkerij met inmiddels 20 jaar ervaring in zowel gestandaardiseerd offset als digitaal drukwerk.

Wij garanderen kwalitatief drukwerk aan zeer lage prijzen, zeer vlug geleverd aan huis.

Het begon met het drukken van een tiental marketingmaterialen, zoals flyers, visitekaartjes en posters, met een optimale verwerking via een e-commerce platform. Onze geschiedenis is gebouwd op innovatie, ontwikkeling en het opnieuw uitvinden van drukwerk. Het succes van het bedrijf is gebaseerd op een combinatie van factoren: het gebruiksgemak van het platform, de hoge kwaliteit van zowel de producten en het menselijk kapitaal.

In de loop der tijd is het bedrijf uitgegroeid tot dé Belgische referentie voor online drukwerk en heeft het meer dan 200.000 unieke klanten.

Om zijn klanten tevreden te blijven stellen, besloot het bedrijf de uitdagingen aan te gaan en zijn productie uit te besteden en zo meer keuzes aan te bieden (ongeveer meer dan 5000 producten), verschillende soorten papier, verschillende afwerkingen, én verschillende opties voor de levertijd.

Diensten :

  • Een ervaren team om je te begeleiden bij elke stap van het ontwerp tot de levering via verschillende kanalen : Online via chat, via mail of via telefoon.
  • Een grafische studio met verschillende formules: Grafisch ontwerp, aanpassen van jouw bestanden of jouw bestanden drukklaar maken
  • Huis-aan-huisbedeling in heel België

Kwaliteiten :

Onze kracht is het aanbieden van een zo breed mogelijk assortiment met een breed gamma aan exclusieve en kwalitatieve papiersoorten (FSC) en een divers assortiment relatiegeschenken

Levering :

Flyer.be - The Original levert gratis en op tijd!

Flyer.be "The Original" est une imprimerie en ligne qui existe depuis 20 ans, spécialisée dans l'impression offset standardisée et numérique.

Nous garantissons une impression de haute qualité à des prix très compétitifs, livrés très rapidement à domicile. Tout à commença par l’impression d’une dizaine de supports marketing, tels que les flyers, les cartes de visite et les affiches, à l’aide d’un traitement optimal via une plateforme e-commerce. Notre histoire s’est forgée sur l’innovation, le développement et la réinvention de l'impression. l’entreprise tire son succès d'une combinaison de multiples facteurs : la facilité d'utilisation de la plateforme, la qualité supérieure de ses produits et son capital humain qualifié.

Au fil du temps, l’entreprise devint la référence belge de l'impression en ligne et prétend servir plus de 200 000 clients uniques. Pour continuer à satisfaire sa clientèle, l'entreprise a donc décidé de faire face aux défis et d'externaliser son activité en offrant plus de choix (approximativement plus de 5000 produits), différents types de papiers, conseils personnalisés, différentes finitions, ainsi que plusieurs options concernant le délai de l'expédition.

Services :
  • Une équipe expérimentée pour vous guider de la conception à la livraison sous différents canaux : Chat, support en ligne ou téléphone..
  • Studio graphique avec plusieurs formules graphiques : Création, adaptation ou modification de fichier ou préparation à l’impression
  • Distribution toute boîte pour toute la Belgique
Qualités :

Notre point fort est de proposer la gamme la plus large possible avec un nombre de types de papier sophistiqué et dans le respect de la qualité et de la nature (FSC) ainsi qu’une gamme très diversifiée des cadeaux d’entreprise

Livraison :

Flyer.be The Original respect ses délais de livraison à 100% gratuitement


Contact info

4.2

Great

TrustScore 4 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(7,029)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Not only did I receive professional advice before creating the artwork, everything was delivered on time. Quality of the deliverables is top! I recommend Flyer.be to everybody.

17 September 2025
Unprompted review
Flyer.be - The Original logo

Reply from Flyer.be - The Original

Dear customer,

Thank you so much for your kind words! We’re delighted to hear that our guidance and timely delivery met your expectations, and that you’re pleased with the quality of the final products.

We truly appreciate your recommendation and look forward to assisting you again in the future!

Best regards,
The Flyer.be Team

Rated 1 out of 5 stars

Spamming

I needed envelopes, very urgent, but there are no print specifications on the site. Because they are not using typical print industry standards, my file was wrong. The email to mention this landed in my spam, i gues they are not working with SPF or DKIM. I noticed one week later, asked for compensation, not possible. No mistake on their side, they said. And now they discovered sequences in email automation and are spamming me with an email from kawtar @ prod-flyer.net. A different domain, just to make sure that the flyer.be domain will never be flagged. So for the real important emails, they are not able to deliver in my inbox, but for the mass emails, they do.

19 May 2025
Unprompted review
Flyer.be - The Original logo

Reply from Flyer.be - The Original

Thank you for taking the time to share your feedback. We are truly sorry that your envelope order did not meet your expectations and that the communication was not optimal.

Regarding the print files, we understand your comment about the standards used. We are currently working on making our specifications clearer and more accessible on our website to help avoid this type of situation in the future.

As for the notification email, it does indeed appear that it ended up in your spam folder. We've taken note of your remark concerning SPF/DKIM settings, and our technical team will review and address this to improve the deliverability of our emails.

Concerning the management of our automated emails, we sincerely apologize if any messages felt intrusive. Our aim is never to bother you, but rather to keep you informed. We will look into this immediately to minimize any unwanted messages.

We regret that you did not receive compensation and fully understand your frustration. Even though our team did not identify an error on our end in processing your file, we acknowledge that we could have provided better support in finding an appropriate solution.

I would be happy to reconnect with you personally in order to find a more satisfactory solution and hopefully regain your trust. Please feel free to contact me directly at info@flyer.be
or by phone at +32 50 15 30 06.

Rated 1 out of 5 stars

Wish I could give 0 star review

Wish I could give 0 star review.
Called them before ordering to make sure it was possible to receive 2500 flyers before the weekend. Did everything they told me to do, paid extra for express service and received flyers on monday after the weekend. After contacting them we got 0 empathy, 0 apologies and we didn't get any refund. Frauds.

2 December 2024
Unprompted review
Flyer.be - The Original logo

Reply from Flyer.be - The Original

Beste Ruben,

Bedankt voor uw feedback. Het spijt ons te horen dat uw ervaring niet aan uw verwachtingen voldeed.

We begrijpen uw teleurstelling en bieden onze oprechte excuses aan voor de vertraging in de levering. Hoewel we steeds ons best doen om deadlines te respecteren, kunnen onvoorziene omstandigheden bij externe transporteurs helaas soms roet in het eten gooien.

Uw opmerkingen worden intern besproken zodat we onze service verder kunnen verbeteren. Aarzel zeker niet om opnieuw contact met ons op te nemen, we staan klaar om samen naar een oplossing te kijken.
U kunt ons bereiken via info@flyer.be
of telefonisch op +32 50 15 30 06.

Met vriendelijke groet,
Het Flyer.be-team

Rated 5 out of 5 stars

I am very happy with their service

I am very happy with their service. I made the purchase of 250 cards on September but never received them on 2019 due to the incompetence of BPOST who kept losing my package. I have to say that flyer. Be reprinted them evry single time at no extra cost. Finally, using a different address I received my package last month and flyer be had been extremely helpful. I recommend their service.

24 January 2020
Unprompted review
Rated 4 out of 5 stars

A great company with a very responsive…

A great company with a very responsive website that has a lot of choices of products. However it would be even better if the site had an English section for the expatriate community

12 November 2019
Unprompted review
Flyer.be - The Original logo

Reply from Flyer.be - The Original

Dear Serge,

Thank you for your compliment.
We will consider this as an option.
You cab always call customer service if you need help.

Greetings,

Rated 1 out of 5 stars

Print quality was really bad ...

10 October 2019
Unprompted review
Flyer.be - The Original logo

Reply from Flyer.be - The Original

Dear Jo,

You can always sent us a mail to info@flyer.be if you have any complaints. We will process the complaint and see where the issue lies and what we can do for you.

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