It is now the fifth business day. Shipping has not updated or anything received by an post. This is absolutely ridiculous. Worst fishing company I have ever dealt with if this reel does in fact come... See more
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Poor experience overall, huge delays, delivery went to wrong place, arrives in tattered packaging weeks later and snapped in 2. No response from customer service except will review as quickly as pos... See more
Delivery was probably robbed, still waiting on a refund 26 days later picture small circles and your the one chasing up through various postal services plus 20+ emails this effort will drag out, don't... See more
Ordered two Ultimate fishing chairs last Wednesday (26th May). I was a little concerned that they'd sent them separate and given me two tracking numbers .... I had no reason to be, both arrived today... See more
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Terrible experience overall: delivery, packaging, broken goods, customer service non responsive
Poor experience overall, huge delays, delivery went to wrong place, arrives in tattered packaging weeks later and snapped in 2. No response from customer service except will review as quickly as possible, then they didn't. Another week later and we are still waiting for any communication regarding the broken goods.
It is now the fifth business day
It is now the fifth business day. Shipping has not updated or anything received by an post. This is absolutely ridiculous. Worst fishing company I have ever dealt with if this reel does in fact come I will NEVER shop on fishdeal ever again.
Delivery was probably robbed or never sent
Delivery was probably robbed, still waiting on a refund 26 days later picture small circles and your the one chasing up through various postal services plus 20+ emails this effort will drag out, don't order from fishdeal.ie
Fishdeal i have not received an item
Fishdeal is a very handy website with very VERY good deals hence the name. But I have to say the delivery is terrible my 1st order took nearly 3 weeks to arrive it was sitting in the Netherlands for about 3 weeks it was a bit of a joke as the package was only a small 1500 reel and 2 spools of line, they really must be paying the cheapest for their shipping companies as this order was slowly delivered to me by spring shipping. Now the item arrived in some incredibly packaging and came perfectly and with no problems. My second order with fishdeal was a net and some weights this came pretty quickly as it was shipped by DPD and it took 1 week but only 1 item arrived and I have not gotten my weights to be honest I dont think they even packaged them this is very annoying as I needed the weights they will more than likely not come and I will not get a refund, customer service is terrible for some reason you can't ring in now and they literally will not email you back. I hope that I will get a reply from fishdeal in this feedback I really want to give a good review to a smaller business and they seriously have to improve in order to be a seller.
Great service
Great service, fair prices and fast delivery, their staff is always ready to help. Definitely recommend!
Fishdeal.ie
Fishdeal.ie, one seriously misleading website. I genuinely thought I was buying from an Irish company, only to find out they are based in the UK and shop from the Netherlands. Absolutely pissed, and my items haven't even arrived yet.
2 to 5 working days it says
2 to 5 working days it says. 3 weeks later, id never order from here again
The packaging is woeful
The packaging is woeful. They really need to do better. I am not going to blame the courier. This is negligence on the part of fishdeal.
DELAYS IN DELIVER
DELAYS IN DELIVERY
Their website advertises delivery in "Max 2-5 Working days". Simply is not true the delays are very long at the moment. Ordered an item on the 15th of June and it still hasnt left their warehouse on the 22nd of June and likely wont for a while.
Customer service re assured that it would be delivered on time however it hasnt even shipped by the delivery date. Also this is not an Irish company they are based in europe.
Be aware the shipping time is misleading and I wouldnt order from them as you will never know when it might arrive.
UPDATE AFTER REPLY:
Thanks for the reply. I was never informed that this was a stock issue. Just that you were very busy and were getting around to shipping. Disappointing it took a public review for the truth to be told. Just another reason not to purchase from this company.
I can confirm I did receive a refund and requesting same. This doesn’t resolve the poor customer service shown and the misinformation about delivery times and stock issues.
Reply from fishdeal.ie
Quick delivery and no complaints!
Ordered two Ultimate fishing chairs last Wednesday (26th May). I was a little concerned that they'd sent them separate and given me two tracking numbers .... I had no reason to be, both arrived today (2nd June), surprised how fast they got here given it was bonk holiday yesterday! Great service will use again :)
Order numbet 3557874 box not taped up…
Order numbet 3557874 box not taped up right 2 items missing from box small items missing that must have sliped out found two other items out of package on the ground where courier had parked email fishdeal.ie no reply be nice to get items that i have paid for
Reply from fishdeal.ie
Fishdeal.ie
Fishdeal.ie
Am dealing or trying to deal with customer service my order number 05112998696212
I received part one of my feeder fishing complete chair but the chair part of the order is missing 😂 it's nearly 9 days now with no tracking number activated and customer service won't reply to my emails and the number to ring is always off 23/4/26
Reply from fishdeal.ie
Issue with this company on my recent…
Issue with this company on my recent order. They now won't answer my emails. Order number 3429868.
I already contact your team and they cut me off from comunicating. Waste of time.
Reply from fishdeal.ie
Had a boat actur plus less than six…
Had a boat actur plus less than six month nothing but faults contacted them sent it back and after 2 months still waiting communication is terrible very rude over the phone after sales is shocking dont buy from them
Reply from fishdeal.ie
Good experiences
I see a lot of negative reviews but my purchases from fishdeal have always been positive. Shipping can be a little slow as they ship out from the Netherlands. But they do reply to my emails and my purchases including rods have been packaged well enough and I’ve never had anything arrived damaged. Prices are very competitive and they have good stock levels. No harm to pay by PayPal to be safe people. But in my experience it’s all been good. I’ve had 5-6 orders.
Should have read reviews.
Two items not received, package torn, taped up poorly. Submitted report per their procedure, no response, over a month now.
Not a company one can have any confidence in.
Reply from fishdeal.ie
Very disappointing return experience
I followed all of Fishdeal’s return instructions exactly as provided and dropped my parcel off at a GLS ParcelShop. Unfortunately, GLS — the courier Fishdeal contracts with — never collected the parcel.
When I went back a week later, the shop informed me that they no longer handle GLS parcels, even though they were still listed as an active drop-off point on Fishdeal’s own return portal. I then went out of my way to bring the package to another ParcelShop, 58 km from my home, yet it has now been sitting there uncollected for over two weeks.
I reached out to Fishdeal for help. While they acknowledged that the issue lies entirely with their contracted courier, they refused to take responsibility. Instead, they advised me to drive 58 km back to the ParcelShop to try to retrieve the parcel myself — an unreasonable and frustrating suggestion given that I followed their process precisely.
This experience has been extremely disappointing. A company should take some responsibility for issues caused by their chosen courier, not shift the burden onto their customers.
Reply from fishdeal.ie
I ordered an underwater camera and recieved 2 packs of hooks
I ordered an underwater camera with a value of 140€ and what came in the box i opened, two packs of jig heads worth 4€ in total. Thats an absolute shame that a 17 year old without a job is down that amount of money and recieving nothing of what he asked for.
Reply from fishdeal.ie
Terrible company my bait boat fell and…
Terrible company my bait boat fell and broke the shaft off. Fishdeal and carpquest said cannot send me a spare shaft to fix it even if I pay for it. And just said nothing they can do. The item is less than twelve months old and just sorry about the inconvenience.
AVOID THIS COMPANY(FISHDEAL AND CARPQUEST) JUST AN AWFUL EXPERIENCE. NEVER AGAIN!!
Reply from fishdeal.ie
Maybe I'm just lucky..
Ordered on a bank holiday Monday and it was at my door by Saturday morning. Haven't used the stuff yet but on first expection, everything seems perfect. I would definitely order off them again, very reasonable prices and fast delivery.
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