fishdeal.ie Reviews 

26
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

It is now the fifth business day. Shipping has not updated or anything received by an post. This is absolutely ridiculous. Worst fishing company I have ever dealt with if this reel does in fact come... See more

Rated 1 out of 5 stars

Poor experience overall, huge delays, delivery went to wrong place, arrives in tattered packaging weeks later and snapped in 2. No response from customer service except will review as quickly as pos... See more

Rated 1 out of 5 stars

Delivery was probably robbed, still waiting on a refund 26 days later picture small circles and your the one chasing up through various postal services plus 20+ emails this effort will drag out, don't... See more

Rated 5 out of 5 stars

Ordered two Ultimate fishing chairs last Wednesday (26th May). I was a little concerned that they'd sent them separate and given me two tracking numbers .... I had no reason to be, both arrived today... See more

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2.3

Poor

TrustScore 2.5 out of 5

26 reviews

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No recent history of asking for reviews

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Replied to 57% of negative reviews

Typically replies within 1 week

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2.3

All reviews

(26)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

It is now the fifth business day

It is now the fifth business day. Shipping has not updated or anything received by an post. This is absolutely ridiculous. Worst fishing company I have ever dealt with if this reel does in fact come I will NEVER shop on fishdeal ever again.

4 September 2026
Unprompted review
Rated 2 out of 5 stars

Fishdeal i have not received an item

Fishdeal is a very handy website with very VERY good deals hence the name. But I have to say the delivery is terrible my 1st order took nearly 3 weeks to arrive it was sitting in the Netherlands for about 3 weeks it was a bit of a joke as the package was only a small 1500 reel and 2 spools of line, they really must be paying the cheapest for their shipping companies as this order was slowly delivered to me by spring shipping. Now the item arrived in some incredibly packaging and came perfectly and with no problems. My second order with fishdeal was a net and some weights this came pretty quickly as it was shipped by DPD and it took 1 week but only 1 item arrived and I have not gotten my weights to be honest I dont think they even packaged them this is very annoying as I needed the weights they will more than likely not come and I will not get a refund, customer service is terrible for some reason you can't ring in now and they literally will not email you back. I hope that I will get a reply from fishdeal in this feedback I really want to give a good review to a smaller business and they seriously have to improve in order to be a seller.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fair prices and fast delivery, their staff is always ready to help. Definitely recommend!

11 August 2026
Unprompted review
Rated 1 out of 5 stars

Fishdeal.ie

Fishdeal.ie, one seriously misleading website. I genuinely thought I was buying from an Irish company, only to find out they are based in the UK and shop from the Netherlands. Absolutely pissed, and my items haven't even arrived yet.

31 July 2026
Unprompted review
Rated 1 out of 5 stars

DELAYS IN DELIVER

DELAYS IN DELIVERY

Their website advertises delivery in "Max 2-5 Working days". Simply is not true the delays are very long at the moment. Ordered an item on the 15th of June and it still hasnt left their warehouse on the 22nd of June and likely wont for a while.

Customer service re assured that it would be delivered on time however it hasnt even shipped by the delivery date. Also this is not an Irish company they are based in europe.

Be aware the shipping time is misleading and I wouldnt order from them as you will never know when it might arrive.

UPDATE AFTER REPLY:

Thanks for the reply. I was never informed that this was a stock issue. Just that you were very busy and were getting around to shipping. Disappointing it took a public review for the truth to be told. Just another reason not to purchase from this company.

I can confirm I did receive a refund and requesting same. This doesn’t resolve the poor customer service shown and the misinformation about delivery times and stock issues.

22 June 2026
Unprompted review
fishdeal.ie logo

Reply from fishdeal.ie

Hi,
Thank you for your feedback and sorry to hear about your experience.

We understand your disappointment regarding the delivery time and the information shown on our website. Our standard delivery time is 2–5 working days; however, in your case, we unfortunately experienced an unexpected stock issue, which meant we were unable to dispatch your order within the expected timeframe. We sincerely apologise for this, as we always aim to ship orders as quickly as possible.

Regarding our location, we would also like to clarify that we are based in the Netherlands. Once an order leaves our warehouse, customers receive a tracking link in their own language when the parcel reaches the destination country.

As it became clear that we could not fulfil your order within the expected timeframe, we discussed the available options with you. In the end, you chose to receive a refund, and we can confirm that this has already been processed.

We are truly sorry for the inconvenience caused and appreciate your feedback, as it helps us continue improving our service.

Kind regards,
Team Fishdeal

Rated 5 out of 5 stars

Quick delivery and no complaints!

Ordered two Ultimate fishing chairs last Wednesday (26th May). I was a little concerned that they'd sent them separate and given me two tracking numbers .... I had no reason to be, both arrived today (2nd June), surprised how fast they got here given it was bonk holiday yesterday! Great service will use again :)

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Order numbet 3557874 box not taped up…

Order numbet 3557874 box not taped up right 2 items missing from box small items missing that must have sliped out found two other items out of package on the ground where courier had parked email fishdeal.ie no reply be nice to get items that i have paid for

18 May 2026
Unprompted review
fishdeal.ie logo

Reply from fishdeal.ie

Hi,
Thank you for your feedback and sorry to hear about your experience.

We’re sorry to hear that your order arrived with issues and that items were missing from the box. That is of course not the experience we want for our customers.

As a summary of our previous message sent on 11 May, we informed you that in order to properly assist you with the missing items, we asked you to register the issue via our guarantee page so our team could investigate and resolve it correctly through the official process.

We understand your frustration and appreciate you bringing this to our attention. Once the claim is registered correctly, our team will be able to review the case and support you further with the missing items.

If you still need assistance, please don’t hesitate to contact our customer service team.

Kind regards,
Team Fishdeal

Rated 1 out of 5 stars

Fishdeal.ie

Fishdeal.ie
Am dealing or trying to deal with customer service my order number 05112998696212
I received part one of my feeder fishing complete chair but the chair part of the order is missing 😂 it's nearly 9 days now with no tracking number activated and customer service won't reply to my emails and the number to ring is always off 23/4/26

23 April 2026
Unprompted review
fishdeal.ie logo

Reply from fishdeal.ie

Hi,
Thank you for your feedback and sorry to hear about your experience.

We have informed you that the second parcel was on its way, although the tracking was temporarily not updating. This delay was caused by the transport company.

In the end, the package was successfully delivered on the 20th of April.

We apologise for the inconvenience caused and appreciate your patience. Our team always does their best to resolve these situations as quickly as possible.

Kind regards,
Team Fishdeal

Rated 1 out of 5 stars

Issue with this company on my recent…

Issue with this company on my recent order. They now won't answer my emails. Order number 3429868.

I already contact your team and they cut me off from comunicating. Waste of time.

9 March 2026
Unprompted review
fishdeal.ie logo

Reply from fishdeal.ie

Hi,

Thank you for your message, and we’re very sorry for the delay in responding to your emails. Our team always does their best to solve customer issues as quickly as possible.
Please contact our customer service team again with your order number 3429868 so we can assist you and resolve the issue with your order. We are here to help you.

Kind regards,

Team Fishdeal

Rated 1 out of 5 stars

Had a boat actur plus less than six…

Had a boat actur plus less than six month nothing but faults contacted them sent it back and after 2 months still waiting communication is terrible very rude over the phone after sales is shocking dont buy from them

18 December 2025
Unprompted review
fishdeal.ie logo

Reply from fishdeal.ie

Hi,

We’re very sorry to hear about the initial issues with your Boat Actur Plus. We want to let you know that our team has already resolved this matter after the supplier repaired the defective product.

We understand that the process may have felt slow, and we always do our best to handle warranty cases promptly and support our customers throughout. Thank you for your patience while we ensured the product was fully fixed.

Kind regards,
Team Fishdeal

Rated 5 out of 5 stars

Good experiences

I see a lot of negative reviews but my purchases from fishdeal have always been positive. Shipping can be a little slow as they ship out from the Netherlands. But they do reply to my emails and my purchases including rods have been packaged well enough and I’ve never had anything arrived damaged. Prices are very competitive and they have good stock levels. No harm to pay by PayPal to be safe people. But in my experience it’s all been good. I’ve had 5-6 orders.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Should have read reviews.

Two items not received, package torn, taped up poorly. Submitted report per their procedure, no response, over a month now.
Not a company one can have any confidence in.

23 October 2025
Unprompted review
fishdeal.ie logo

Reply from fishdeal.ie

Hi,

We’re truly sorry to hear about the condition of your package and the missing items. This is absolutely not the experience we want for our customers. During busy periods, courier handling issues can unfortunately occur, but our team is always committed to helping and resolving these situations as quickly as possible.
Please reach out to us again with your report number so we can prioritize your case and provide a proper solution.

We appreciate your patience and the chance to make this right.

Kind regards,
Team Fishdeal

Rated 1 out of 5 stars

Very disappointing return experience

I followed all of Fishdeal’s return instructions exactly as provided and dropped my parcel off at a GLS ParcelShop. Unfortunately, GLS — the courier Fishdeal contracts with — never collected the parcel.

When I went back a week later, the shop informed me that they no longer handle GLS parcels, even though they were still listed as an active drop-off point on Fishdeal’s own return portal. I then went out of my way to bring the package to another ParcelShop, 58 km from my home, yet it has now been sitting there uncollected for over two weeks.

I reached out to Fishdeal for help. While they acknowledged that the issue lies entirely with their contracted courier, they refused to take responsibility. Instead, they advised me to drive 58 km back to the ParcelShop to try to retrieve the parcel myself — an unreasonable and frustrating suggestion given that I followed their process precisely.

This experience has been extremely disappointing. A company should take some responsibility for issues caused by their chosen courier, not shift the burden onto their customers.

13 November 2025
Unprompted review
fishdeal.ie logo

Reply from fishdeal.ie

Hi,

Thank you for sharing your experience, and we’re very sorry for the frustration caused. We completely understand how inconvenient this has been, especially since you followed the return instructions exactly. While issues with our contracted courier GLS are unfortunately sometimes out of our control, our team at Fishdeal has already offered the best solution possible to resolve the situation, and we sincerely regret any additional stress this caused.

Kind regards,
Team Fishdeal

Rated 1 out of 5 stars

I ordered an underwater camera and recieved 2 packs of hooks

I ordered an underwater camera with a value of 140€ and what came in the box i opened, two packs of jig heads worth 4€ in total. Thats an absolute shame that a 17 year old without a job is down that amount of money and recieving nothing of what he asked for.

20 October 2025
Unprompted review
fishdeal.ie logo

Reply from fishdeal.ie

HI,

Thank you for your review.

We are sorry to hear about your experience. We have looked into your case and we can see that our team already solved this as soon as you reported this to them.

If you need further help, please contact them again.

Kind regards,
Team Fishdeal

Rated 1 out of 5 stars

Terrible company my bait boat fell and…

Terrible company my bait boat fell and broke the shaft off. Fishdeal and carpquest said cannot send me a spare shaft to fix it even if I pay for it. And just said nothing they can do. The item is less than twelve months old and just sorry about the inconvenience.
AVOID THIS COMPANY(FISHDEAL AND CARPQUEST) JUST AN AWFUL EXPERIENCE. NEVER AGAIN!!

4 September 2025
Unprompted review
fishdeal.ie logo

Reply from fishdeal.ie

Hi,

We’re very sorry to hear about your bait boat and the broken shaft. We understand how frustrating it is when a part is needed and cannot be supplied. Some suppliers do not have specific spare parts available, which unfortunately limits what we can provide, even if the item is relatively new. Our team did their best to assist within the options available, and we sincerely regret that this left you dissatisfied. We take feedback like this seriously and are reviewing how we can improve support in such situations.

Kind regards,
Team Fishdeal

Rated 5 out of 5 stars

Maybe I'm just lucky..

Ordered on a bank holiday Monday and it was at my door by Saturday morning. Haven't used the stuff yet but on first expection, everything seems perfect. I would definitely order off them again, very reasonable prices and fast delivery.

7 June 2025
Unprompted review

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