Instead of ordering on Amazon, I took it upon myself to support a small business for the purchase of first aid kits and signage. Not only did firstaid.co.uk have a far superior range of products than... See more
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Review summary
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Good value particularly as also able to use our own club venue. Allowed us to provide first aid training for 11 club members (inc coach's and ride leaders) at reasonable cost.
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Order arrived on time no problem however a small problem the plasters need a a little more adhesive to make them pert ie both ends comes off a little to easy
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A nice smooth journey getting our plan put together, easy to work with, with the added Suttle humour, a product missing from many other organisations. Well done folks.
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Company details
- #16 of 16 best companies in First aid station
- #20 of 27 best companies in Hospital equipment and supplies store
- #35 of 50 best companies in Medical Equipment Supplier
- #35 of 53 best companies in Safety and work wear
- #22 of 34 best companies in Safety equipment supplier
About firstaid.co.uk
Written by the company
firstaid.co.uk is a leading UK supplier of first aid kits and supplies, offering quality, value and choice for the workplace, home, travel and leisure with a range of over 1,000 products in stock and ready for immediate despatch.
First aid kits
Sports first aid kits
Dressings & wound care
First aid supplies
Defibrillators & resuscitation
Eye care
Burn care
Biohazard & hygiene
Medical
Health & safety
Fire safety
First aid & safety posters & signs
Miscellaneous products & spares
Our website, firstaid.co.uk, is operated by Safety First Aid Group Limited, a family company established in 1959, with offices and a warehouse in Hertfordshire. We have the product experience and buying power to offer you the lowest prices.
At firstaid.co.uk, we have over 60 years of experience and industry knowledge, with a dedicated team of product experts and sales specialists and our product kits are assembled in the UK.
Contact info
Avenue One, SG6 2WW, Letchworth Garden City, United Kingdom
- 0845 872 0141
- sales@firstaid.co.uk
- firstaid.co.uk
Clearance
4.6
Excellent
1k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from firstaid.co.uk
Thank you for your review, Andy. It's great to hear about your positive experience.
Reply from firstaid.co.uk
Thank you for your review, Steve. It's great to hear about your experience ordering from us.
very quick delivery
9 December 2025
Reply from firstaid.co.uk
Thank you for your rating and review Bruce.
Outstanding range and price
Instead of ordering on Amazon, I took it upon myself to support a small business for the purchase of first aid kits and signage. Not only did firstaid.co.uk have a far superior range of products than what I found available on Amazon, the pricing was competitive and the products backed by excellent customer service and guarantees. I will not hesitate to order again.
5 December 2025
Reply from firstaid.co.uk
Thank you for your support and positive review, Edward. It's great to hear your thoughts.
Reply from firstaid.co.uk
Thank you for this positive review, Melvyn. It's great to hear about your experience.
Reply from firstaid.co.uk
Thank you for this positive review, Linda. It's great to hear about your experience.
Choice on website appropriate to what is provided
Good idea of what is in the kit. Well packed. Prompt delivery, easy to use website.
1 December 2025
Reply from firstaid.co.uk
Thank you for this positive review, Andrew. It's great to hear your thoughts.
Quick delivery and good coms.
27 November 2025
Reply from firstaid.co.uk
Thank you for this review, Christopher. It's great to hear about your positive experience.
Reply from firstaid.co.uk
Hi Luke,
Thank you for taking the time to leave your review.
We’re sorry to hear about the inconvenience caused when DPD were unable to deliver your order.
As you mentioned during your call with our team this morning, the courier left a “sorry we missed you” card and your parcel is now being returned to our warehouse.
Our advisors have confirmed that, as soon as the parcel arrives back with us, we will resend it to you as requested.
We truly appreciate your patience while we work to get your order back out to you as quickly as possible.
If you feel able to update your review once your redelivery has been successfully completed, we would be very grateful.
Please don’t hesitate to contact us if there’s anything more we can do to help in the meantime.
Reply from firstaid.co.uk
Thank you for this positive review, Suzanne. It's great to hear about your experience.
Stop me bleeding arrived on time no problem…
Order arrived on time no problem however a small problem the plasters need a a little more adhesive to make them pert ie both ends comes off a little to easy
26 November 2025
Reply from firstaid.co.uk
Thank you for taking the time to leave this positive review. We'll pass your feedback about the adhesive on to our team.
good quality kits
good quality kits, arrived quickly and website was very easy to use.
19 November 2025
Reply from firstaid.co.uk
Thank you for this review Griffin. It's great to hear about your positive experience with us.
Easy to order website
As always, really easy to order what you want online. Made very easy with clear product descriptions.
19 November 2025
Reply from firstaid.co.uk
Thank you for your rating and comments.
Would recommend
Easy website to navigate and checkout process. Quick deliveries and products as seen on screen.
14 November 2025
Reply from firstaid.co.uk
Thank you for taking the time to leave this review. It's great to hear about your positive experience with us.
The items arrived in time
The items arrived in time, but they eye wash case was broken. The burns bracket was broken and one of the bandages was open. I have contacted the supplier and a replacement is being sent out. I gave it a bad review initially as it wasn't fit for purpose. Hopefully the new ones are ok
14 November 2025
Reply from firstaid.co.uk
We’re very sorry to hear that some of your items arrived damaged, that’s never the experience we want for our customers.
We also apologise that we couldn’t respond to your email right away, your message reached us after our business had closed, but we began looking into this as soon as we reopened today.
We’ve already arranged for free-of-charge replacement kits and brackets to be sent out to you with immediate delivery, and we hope this resolves the issue quickly. If there’s anything more we can do or if you have any further questions, please don’t hesitate to get in touch with us directly.
Thank you for giving us the opportunity to put this right.
The service was fast
The service was fast, efficient & my order received in good condition. I was very pleased with the environmentally considerate packaging. I have not given 5* because I couldn’t get everything that I wanted, otherwise you would have got full marks !
11 November 2025
Reply from firstaid.co.uk
Thank you for this review Kay. It's great to hear your positive comments about our service and packaging. We are sorry to hear that you weren't able to get everything you wanted from us.
Good quality kit at fair prices and…
Good quality kit at fair prices and delivered promptly, thank you
11 November 2025
Reply from firstaid.co.uk
Thank you for taking the time to leave this positive review. It's great to hear about your experience.
Great service
Goods delivered as advertised on line. Easy process, super quick delivery.
Will use again.
6 November 2025
Reply from firstaid.co.uk
Thank you for this review, Gabie. It's great to hear about your positive experience.
Reply from firstaid.co.uk
Thank you for this positive review, Eirian. It's great to hear about your experience ordering from us.
Reply from firstaid.co.uk
Thank you for taking the time to leave this review. It's great to hear about your positive experience ordering from us.
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