Easy to use and very helpful to have option to filter down to the individual record set that is required. Feel some attention is needed where user goes to a transcription or image then "other record... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your presentation is clear and easy to navigate. Transcripts are reasonably complete and original images readily available. Options to narrow or broaden searches are straightforward. I understand... See more
Company replied
The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... See more
Company replied
Its a great website for research. The Irish records, transcripts of the Roman Catholic parishes, and newspapers are excellent, as are the Military records and various sub categories. I dropped a st... See more
Company replied
Company details
Written by the company
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Contact info
185 Fleet Street, EC4A 2HS, London, United Kingdom
- +44 (0) 20 3326 3600
- support@findmypast.com
- findmypast.com.au
4.0
Great
638 reviews
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Accessed all that l required.
26 October 2026
Reply from Findmypast
Hello Susan,
Thank you for your review of Findmypast.
We're happy to hear you have had success in tracking down the records you were looking for and wish you the best of luck with delving deeper into your family history!
If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email,
telephone or live chat.
Best so far
After using Family Search, Ancestry.com, My Heritage & others, finding Find My Past has exceeded my expectations. I have found things from the early 1800s that no other researchers have been able to locate
2 November 2026
Reply from Findmypast
Hello Jan,
Thank you for your review of Findmypast.
We're happy to hear that Findmypast has exceeded your expectations and you have been able to break down some brick walls in your research!
We also continue to add new records every week so do keep checking back to see what's new, we wish you the best of luck delving deeper into your family history.
If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email,
telephone or live chat.
The data Base is fine
The data Base is fine, but I find there is a lot if information that is not available in my search for family history. I am aware that there are limitations in the amount of history that can be Identified to be inputted to the data base. My problem is with trying to find the Butcher family history in Hampshire the searches do not connect to the question
30 October 2026
Reply from Findmypast
Thank you for your review of Findmypast.
We're pleased to hear that you've found our database useful for your family history research. Thank you also for taking the time to share your feedback regarding your searches for the Butcher family in Hampshire. Comments like yours help us understand where customers may experience difficulties and where we can continue to improve.
If you need any assistance with your research, our Customer Support team would be happy to help.
Kind regards,
Findmypast
Easy search process
22 October 2026
Reply from Findmypast
Hello Robert.
Thank you for your review of Findmypast.
We will pass on your feedback, we are happy to hear you are enjoying the site.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I usually find the record i am after
I usually find the record i am after. Also lots of variety with the records. it would be a little easier if the links were somehow grouped together according to either location or perhaps theme.
16 October 2026
Reply from Findmypast
Good afternoon, Kevin
Thank you for your review of Findmypast
When you search on the Findmypast website there are a number of different fields for you to enter information (e.g. dates of birth/death, location, year record was created). This helps filter down the results you get to just the most relevant records
If you need any assistance with creating effective searches, please reach out to Customer Support who will be happy to offer a guiding hand
Kind regards
Findmypast
Reply from Findmypast
Good Afternoon
Thank you so much for your lovely comments!
We really appreciate them and are pleased our records have been so helpful in your searches!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards
Findmypast Support Team
Its a great website for research
Its a great website for research. The Irish records, transcripts of the Roman Catholic parishes, and newspapers are excellent, as are the Military records and various sub categories.
I dropped a star because some pages in the newspapers are incorrectly loaded up and there is nowhere to report it.
Also, searching for marriages is a tad arduous as each file needs to be opened up to see who the partner was, rather than say a ' hover' mechanism.
I have been with FMP for many years and will continue my subscriptions as its a very good research website.
29 September 2026
Reply from Findmypast
Hello Jo ,
Thank you for your review of Findmypast.
We are delighted to hear you are enjoying the site, we will pass on your feedback.
When you do come cross any further issues please do reach out to our support team. We are happy to try to help.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Your links don’t take into account the…
Your links don’t take into account the year in question so we get lots of unwanted information
20 September 2026
Reply from Findmypast
Good Morning
Thank you for taking the time to provide feedback
We are sorry you have experienced some issues on our site!
A member of our support team will be in touch in due course to offer some support
Kind regards
Findmypast Support Team
After using MyHeritage this package has…
After using MyHeritage this package has accepted my data. It is much easier to use and at an affordable price.
1 September 2026
Reply from Findmypast
Hi Jenny
Thank you for your review of Findmypast.
We are happy to hear you have found the site easy to use!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Good coverage of Worcestershire…
Good coverage of Worcestershire registers. Easy to use app and on the computer. Great you can move along the filmstrip to earlier and later pages. App could be improved by allowing the same scrolling through the register from the page you open on the phone app. Confusing where membership is when first setting up.
24 August 2026
Reply from Findmypast
Hello,
Thank you for your review of Findmypast.
We are happy to hear you are enjoying our records. We will pass on your feedback regarding our App.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Able to research anywhere in the world
Able to research anywhere in the world, great array of resources available
5 July 2026
Reply from Findmypast
Hello Neil,
Thank you for your review of Findmypast.
We're happy to hear you have enjoyed diving into the resources available from around the world and wish you the best of luck with your research!
If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.
Your serious attention to the goal and…
Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!..
Persistance, tenacity, creativity and system, are the main stays, in this game, as Well as the acceptance of the fact, that record keepers of the past, were not as deeply tied to exact dates, spelling and system, as we may be.
Which makes childrens names just as valuable as dates, when researching and comparing “facts” ….!!..
Proceed the way you are going, and I am sure succes’s will be the reward …!!!..
11 July 2026
Reply from Findmypast
Good Afternoon
Thank you for taking the time to rate us!
We really appreciate you comments and wish you all the best for your ongoing research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards
Findmypast
I have thoroughly enjoyed looking for…
I have thoroughly enjoyed looking for my family on here. I never thought that I would be able to find them. Your website has been a blessing. My experience using it has been great and the website is easy to navigate.
9 July 2026
Reply from Findmypast
Good Morning
Thank you so much for taking to rate us!
We really appreciate your comments, and are pleased you have had success in tracing your family history! Your comments have been forwarded along as feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards
Findmypast
Everything I wanted to know seemed to…
Everything I wanted to know seemed to need buying some extra facility
14 July 2026
Reply from Findmypast
Hello,
Thank you for your review of Findmypast.
We're sorry for any confusion here, Findmypast is a subscription based website so an active subscription is required to access the majority of our content.
You can however find a list of freely available records here:
https://www.findmypast.com.au/page/free-ancestry-records
We also offer a 7 day trial of our paid packages should this be of interest you can find out more here:
https://www.findmypast.com.au/free-trial
If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.
**********
11 July 2026
Reply from Findmypast
Hello Alun,
Thank you for your review of Findmypast.
If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.
Easy to use
Would like to be able to add a parent on a general search -very through information though and easy to use
30 June 2026
Reply from Findmypast
Good Afternoon
Thank you for taking the time to rate us!
We are pleased you have had such success in using our site.
We would recommend narrowing to a specific type of record if you wish to search using parent names, for example if you restrict the searches to baptisms this will allow you to add parents names in the search.
I have forwarded along your feedback for consideration
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards
Findmypast Support Team
The search function on FMP is heaps…
The search function on FMP is heaps better than at least one of the major competitors (maybe 100 choices versus many million poor matches on that other site). FMP certainly helped me with exploring my British history, though I've had to rely on "that other site" for my more recent Australian results
24 June 2026
Reply from Findmypast
Hello
Thank you for reviewing Findmypast
We are happy to hear our site and records have helped explore your British history. Your comments will be pass on.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Digitized records
Whenever I use Find My Past I can usually find the records I’m looking for most of the time. Also I like that they digitize the Parish records which gives me the option of printing them for my “paper” files. Thank you for the wonderful work.
24 June 2026
Reply from Findmypast
Hello Pam
Thank you for reviewing Findmypast
We are delighted to hear you are enjoying the site, your feedback will be passed on.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
The layout and information was easy to…
The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to be directly linked. Left a message but no response. May have left findmypast site. The historical references were fascinating and gave context to my search and helped to uncover some answered. Many thanks. R. Beard. Aus.
23 June 2026
Reply from Findmypast
Hi Robyn,
Thank you for your review of Findmypast.
We are happy to hear you have found the site easy to navigate. We do send notification emails when a message is sent to the account email address.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I dont like web sites that lure you in…
I dont like web sites that lure you in with constant emails and as soon as you touch a button they go immediately to a payment screen. No consideration for where the customer is at in their Genealogical journey.
24 May 2026
Reply from Findmypast
Hello Graeme,
Thank you for your review of Findmypast
We're sorry to hear you're unhappy with our mailings, these can be switched off at any time by clicking 'My Account' and heading to the 'Communications Preferences' Section.
As a subscription based website a large amount of content requires a subscription in order to access it however we do have some free records all year round found here:
https://www.findmypast.com.au/page/free-ancestry-records
If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.
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