Representative, Jeff Wilso, was terrific and helped me get my boarding pass. My initial experience with this reservation was not good in that I booked my trip out of West Palm with a message that it... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The help that I received from Farehutz getting me started and finishing job about flights and boarding passes. Thank to David Scott and Robert Smech
Company replied
My date of birth problem was solved by Robert over the phone quickly after an email I sent disputing the confirmation. They really area helpful throughout the purchasing process!
Company replied
WHO made our experience great was Asher Brown FA319576 He was your excellent agent that helped my husband book his ticket, then patiently helped me today with questions I had regarding support,... See more
Company replied
Company details
Written by the company
Farehutz will offer you the best deals and promotions for your trip. You can book a cheap flight ticket for your ideal destination, no matter whether it's domestic or international.
Contact info
1401 Pennsylvania Ave, Suite 105, Wilmington, DE, United States, 19806, Wilmington, United States
- 8665038818
- support@farehutz.us
- farehutz.us
4.0
Great
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 32% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer support Thank you for being…
Customer support Thank you for being so helpful
6 September 2026
Unprompted review
Robert was great and efficient . I got my boarding pass in a timely manner
Robert was great
2 September 2026
Unprompted review
Reply from Farehutz
Dear Customer,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us.
We look forward to serving you for many years to come!
Kind Regards
Support Team
Reply from Farehutz
Dear Customer,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us.
We look forward to serving you for many years to come!
Kind Regards
Support Team
Asher was very good about telling me…
Asher was very good about telling me about my flights
31 August 2026
Unprompted review
Reply from Farehutz
Dear Customer,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us.
We look forward to serving you for many years to come!
Kind Regards
Support Team
Overall its good experience farehutz…
Overall its good experience farehutz robort is very helpful
30 August 2026
Unprompted review
Reply from Farehutz
Dear Customer,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us.
We look forward to serving you for many years to come!
Kind Regards
Support Team
Very good customer service
Very good customer service. Robert is very helpful.
29 August 2026
Unprompted review
Reply from Farehutz
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Reply from Farehutz
Dear Customer,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us.
We look forward to serving you for many years to come!
Kind Regards
Support Team
Robert smith he helping me good
23 August 2026
Unprompted review
Reply from Farehutz
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Reply from Farehutz
Dear Customer,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us.
We look forward to serving you for many years to come!
Kind Regards
Support Team
DOB issues quickly resolved
My date of birth problem was solved by Robert over the phone quickly after an email I sent disputing the confirmation. They really area helpful throughout the purchasing process!
17 August 2026
Unprompted review
Reply from Farehutz
Dear Customer,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us.
We look forward to serving you for many years to come!
Kind Regards
Support Team
Adam Smith was very helpful
I redact my 5 star for a zero star.
This is a scam.
Don't use this website to buy flights you will lose your money.
13 August 2026
Unprompted review
Reply from Farehutz
Dear Customer,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us.
We look forward to serving you for many years to come!
Kind Regards
Support Team
Robert was very helpful in his customer…support
Robert was very helpful in his customer service.
14 August 2026
Unprompted review
Reply from Farehutz
Dear Customer,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us.
We look forward to serving you for many years to come!
Kind Regards
Support Team
Reply from Farehutz
Dear Customer,
Thank you for taking the time to share your feedback and for rating us 4 stars. We’re delighted to know that you had a positive experience with us.
We appreciate your support and are always looking for ways to improve. Your feedback helps us continue enhancing our products and services, and we hope to make your next experience worthy of a 5-star rating.
We look forward to serving you again soon!
Kind Regards,
Support Team
The airline overbooked my flight Asha…
The airline overbooked my flight Asha was able to get me on another flight even though it cost a lot more it was same time and direct.
12 August 2026
Unprompted review
Reply from Farehutz
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Robert was very helpful in getting my…
Robert was very helpful in getting my boarding pass to me.
12 August 2026
Unprompted review
Reply from Farehutz
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
This third party booking site is just…
This third party booking site is just like the rest. You book with them and then within 24 they change your flight times or your original day of travel. Then they tell you it's the airlines fault and that they can fix things but it will cost you more money. I'll never use this site again.
10 August 2026
Unprompted review
Reply from Farehutz
ear Passenger,
Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns.
At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly.
We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-866-503-8818 / support@farehutz.us and we will be happy to assist you further.
Your satisfaction is very important to us, and we look forward to resolving this matter for you.
Kind regards,
Support Team
In my opinion, this is a bait switch company
I was very excited to be able to book a round-trip ticket for $241 to fly home two months from now. I woke up this morning to an email saying that my fair was on hold and that I needed to call them ASAP. When I called I explained why I was calling and I was transferred to another customer service agent. I then explained again why I was calling and I was told that there were no seats available on the flight that I selected at that price but they did offer me another nonstop option to an airport two hours away for $150 more I was told that I would not receive a refund if I did not book with them so I went ahead and booked which I thought was unfair but now I have to incur rental car charges to go to, and from my final destination. The customer service agents were wonderful, but when I see the same complaint over and over and over and over regarding the way flights are booked and sold, I am hesitant to do business with this company again.
11 August 2026
Unprompted review
Reply from Farehutz
Thank you for taking the time to share your feedback and for rating us 3 stars. We appreciate your honest review and are glad that your experience met some of your expectations.
We understand that there is room for improvement, and we would value any additional feedback you can provide. Your insights help us identify areas where we can do better and enhance the experience for all our customers.
We hope to have the opportunity to serve you again and provide an experience that exceeds your expectations.
Kind Regards,
Support Team
All this company is a joke and you…
All this company is a joke and you don’t laugh!!!!!! I reserved for Miami at 995$ and they call me back to say that was a mistake and I have to pay 3000$ if a want this airport or change for another one at 2:30 far and pay 2000$. For the inconvenience, they say they will pay for bagages but they paid just to go!!!!! We learn that at airport so we had to pay 66$!!!! I don’t recommand them and I will never take them anymore!!!!!
1 August 2026
Unprompted review
Reply from Farehutz
Dear Passenger,
Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns.
At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly.
We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-866-503-8818 / support@farehutz.us , and we will be happy to assist you further.
Your satisfaction is very important to us, and we look forward to resolving this matter for you.
Kind regards,
Support Team
On time info did not wait long Asher…
On time info did not wait long Asher brown very informative of my flight
9 August 2026
Unprompted review
Reply from Farehutz
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Great service from frank miller
6 August 2026
Unprompted review
Reply from Farehutz
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
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