Exeter Finance Reviews 

Excellent! Thanks so much.

Car buying experience was excellent. Exceptionally fast, no issues.

I like their customer service they were real nice and courtesy thanks again for giving me a chance for financing my first vehicle

It has been great. Everyone i talked too wss terrific and made the process easy.

When you think there's no outlet,Exeter Finance will make it happen for you,I thought I would never be able to buy a car again ,but Exeter Finance made that happen.Im truly satisfied and blessed.

My Refinance process went through pretty fast.

Great customer service

So far the people I haver spoke to haver been better courteous.

I felt like I was fooled and tricked when I tried to cancel my purchase, I was told I was not able to now I’m stuck with making a payment that I’ll be struggling with for a while.

First you gave my family a opportunity to be more independent secondly your company has given us the opportunity to show your company that we appreciate what your company has done for us and thirdly the opportunity allows us to better our credit situation and we want to say thank you

They are a real helpful and easy to talk to with . Plus they get all the leg work done for you as quick as they can . Easy experience

The process was smooth from the beginning til we closed! I will be looking to refinance my truck ! Melaney with the savings group was very knowledgeable on point thanks

Information

I have had no problem with doing everything on line, it easy for me, so Yea I have no complaints a all

FOR IMMEDIATE RELEASE
California Consumer Calls for Accountability After Alleged Misrepresentations in 2021 Tesla Model X Purchase; Says Exeter Finance Failed to Help Resolve Dispute
LONG BEACH, CALIFORNIA — September 5, 2026 — A California consumer is speaking publicly about what he describes as a deeply troubling vehicle-purchase and financing experience involving a 2021 Tesla Model X, BP Ford of Long Beach, dealership representatives Shant Mgerian and Alireza Ajori, and financing company Exeter Finance.

The consumer says his primary concern is no longer simply the condition of the vehicle. He says he is especially frustrated by what he describes as Exeter Finance's failure to meaningfully assist him after he reported the problems with the vehicle and the circumstances surrounding the sale.

According to the consumer, he entered into the transaction after receiving assurances from Shant Mgerian and Alireza Ajori regarding the vehicle's condition and promised repairs. He alleges that he was specifically assured that the vehicle's air-conditioning compressor would be repaired.
Instead, the consumer says he was left with a vehicle with a broken AC system and other serious problems, despite having relied on the representations made during the sales and financing process.

Consumer Says Exeter Finance Failed to Help
After discovering that the problems were not being resolved, the consumer says he contacted Exeter Finance and explained the situation, including his allegations concerning the dealership, the representations made to him, the condition of the vehicle, and the promised repairs.
The consumer says he expected the financing company to take his complaint seriously and help investigate what had happened.

Instead, he alleges that Exeter Finance did not provide meaningful assistance and repeatedly directed him back toward the dealership.
“I contacted Exeter Finance and explained everything. I told them what happened, what I was promised, and that I was left with a vehicle with a broken AC. I needed help resolving the situation, but I felt like Exeter Finance did not help me in any meaningful way.”
The consumer says this response left him feeling that he was effectively on his own while continuing to face the financial obligations associated with the vehicle.
Allegations Involving Dealership Representatives

The consumer identifies Shant Mgerian and Alireza Ajori as the two dealership representatives he says were involved in the sales and financing process.
He alleges that both individuals made representations that influenced his decision to proceed with the purchase. According to the consumer, he was assured that significant problems with the vehicle would be addressed, including the air-conditioning issue.
The consumer alleges that he relied on those assurances and completed the financing transaction, only to discover that the vehicle remained defective.

“Shant Mgerian and Alireza Ajori are the two people I dealt with. I believe they misled me and tricked me into moving forward with the financing by giving me assurances about the vehicle that were not honored.”

The consumer says the situation became particularly distressing because he had a pregnant wife and a one-year-old child and was left dealing with a vehicle without functioning air conditioning.

It was fast and easy

The process was so simple they went out of their way to find a deal that would work for the customer.