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Eurocamp Reviews 

783
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, highlighting their excellent customer service and willingness to assist with various queries and changes. The booking process is frequently described as easy, straightforward, and efficient, whether completed online or over the phone. Many people appreciate the wide range of holiday options and the overall positive user experience, leading to numerous returning customers who enjoy their holidays. However, some customers also noted issues with the on-site accommodation, citing concerns about its condition, cleanliness, or discrepancies from booking photos. Additionally, a few other people also felt that local representatives or on-site staff were sometimes unhelpful, unresponsive, or absent during incidents, leading to unresolved problems.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Booking process

Customers consistently report positive experiences with the booking process, highlighting its ease and... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the outstanding,... See more

Holidays

Reviewers highlight positive aspects of holidays, with many expressing great satisfaction and enjoyment,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use of the website and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used Eurocamp since 2009......always been easy booking experience and customer service. The camps have always been top quality. Will keep going back, hopefully for years to come. Such a rang... See more

Company replied

Rated 5 out of 5 stars

No waiting to speak to an agent When you do they are very knowledgeable and helpful Great ability to match your requirements to best location Efficient quick replies and return call backs Overa... See more

Company replied

Rated 5 out of 5 stars

We had many questions re accommodation, pricing etc and then changing dates and accommodation and the girl i was dealing with was the most helpful reservation agent ive ever dealt with, everything exp... See more

Rated 5 out of 5 stars

Again, had a great experience booking with Eurocamp, they why we keep returning. I had to change the dates slightly and it was no problem at all. I would always use Eurocamp for holidays. Great valu... See more

Company replied


Company details

  1. Tour operator
  2. Camp Site
  3. Holiday accommodation service
  4. Holiday Home
  5. Pet Friendly Accommodation
  6. Self-Catering Accommodation

Written by the company

We’re Eurocamp - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Eurocamp: we’ve more possibilities than you ever thought possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

783 reviews

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4.6

All reviews

(783)

328 reviews in the last 12 months

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Rated 5 out of 5 stars

Pra' Delle Torri

Pra' Delle Torri - What a Wonderful Eurocamp team on this site, fantastic site. Highly recommended, would love to go back again . Thank you Amber, Davide and Jereon for the courteous warm welcome and professionalism onsite. You are a credit to your site and company. The site was lovely, clean and had everything you could need for the perfect restful and relaxing break. Keep up the great work!

1 June 2026
Unprompted review
Rated 4 out of 5 stars

Close to airport flights from Shannon

Lovely campsite beside the beach and easy to get to from Beziers airport! Accommodation was excellent comfortable beds and air con coffee machine and dishwasher! Would recommend car as campsite huge with some construction work going on so walk to the pool was about 10 or 12 minutes with little shade.....water park on site but extremely busy, people can buy day tickets so extra crowded due to this. Good supermarket but need to go to super u for fresh milk. Fresh bread and pastries daily. Beach was out back gate and absolutely beautiful even for non beach people (me) water clear no seaweed or jellyfish and warm water, very safe bay even for kids. Really enjoyed the holiday and would return again. My kids late teens, site too big for smallies in my opinion as a lot of walking and heat was 30 degrees. Overall I would return.

24 June 2026
Rated 5 out of 5 stars

We went to uinion lido in Italy

We went to uinion lido in Italy. Great park once everything gose right.our daughter got a few bites from mosquito and sweating accused. When walking and trying to enjoy the park our daughter legs were badly swollen that she got friction burns witch got worse and she was struggling to get around and on our last day our flight was late...so we bought creams drinks everything to try help but she was still suffering on the second last day . I messaged eurocamp true live chat and got a absolut gentleman called Darragh. I explained the situation that we had to check out of accommodation at 10 am but our flights were 21.50 Darragh went out of his way tried everything for us as it would of coast us 292 euro to book the camp for the night and we only needed it till 6pm.so after trying everything and go far and beyond out of his way Darragh and his manager called me back and they covered the coast of the mobile home for the night ...was absolutely amazing for us we have been with Eurocamp 9 years and will continue to use the especially after what they done for us can not praise Darragh enough.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Spanish students shouting all day and…

Spanish students shouting all day and night...tookover pool every day ..rough and loud and very badly supervised. I had mg two boys and14 and 16 witb me...ruined our holiday completely...our flight home was at 2 thirty in the morni g and could not sleep with noise...shouting...

4 June 2026
Rated 3 out of 5 stars

Beds

We are travelling for 24 hours to get to our destination and paid the extra for bed linen. We asked if 2 beds could be made up and we were told no. This has never been a problem with other companies we've used. Very disappointing for our first time booking with Eurocamp.

6 June 2026
Rated 5 out of 5 stars

We had many questions re accommodation

We had many questions re accommodation, pricing etc and then changing dates and accommodation and the girl i was dealing with was the most helpful reservation agent ive ever dealt with, everything explained clearly and nothing was too much trouble. Eurocamp are very lucky to have her!!

11 June 2026
Rated 4 out of 5 stars

The euro camp reception staff were…

The euro camp reception staff were friendly and helpful.
The camp and accommodation was good.
There was no area to safely store your bags. We were a late flight and had to wheel our bags everywhere on the last day.
Otherwise a good experience.

3 June 2026
Rated 1 out of 5 stars

Stay away from Euro camp Premium cabins

Just returned home from my Family’s 10 day stay with Euro-camp at La Serene in France. The park is 5 star, but don’t book with Euro camp, there cabin was run down and old, with a deck with rusted nails and door that was practically unlock able.

This cabin was sold as premium at €155 per night!

What a joke, never again

27 May 2026
Unprompted review

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