It has a remarkable lack of power, sorry. Not impressed, been doing equine Chiro for over 30 years and my hands are giving me grief , was hoping this would have been a godsend to warm up the muscles... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
BUILT IN THE BARN. BACKED BY THE FIELD. WE'RE RIDERS — JUST LIKE YOU. This journey began when our own horses struggled with soreness, muscle tension, and slow recovery after rides. We tried every tool available, but most were designed for people - not horses. They were loud, clunky, and missed what horses truly need.
5900 Balcones Drive STE 100, 78731, Austin, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Seriously think twice about purchasing from here. I bought the back pad from here. The item came looking like it had been dropped kicked across a yard and trampled on. For the price it should be secured in an outbox properly, Parts were missing from the box and it gives off electric shocks, been told not to switch it on, but to switch it on to do a video of proof?
Since I’ve asked to return it for a refund. All contact has ceased.
Honestly worst company ever.
If I could give this company 0 stars I would! My fiancé ordered this for my animal chiropractic business over 2 months ago. They mentioned having issues with the delivery and getting people refunds. I sent a message about how this was unacceptable and he needed to be refunded immediately. They stated they were working on the matter this was 5/18, over a month later we still haven’t received a refund or a device. I would NOT waste your money on this company! You can get these type of machines on Amazon and people say they are better! Don’t even waste your time! I’m so angry and I don’t know if we will EVER see our money back!
This is a scam, never received the massager and had to go through bank to be refunded.
Hello
I am following up on my refund for order ER10901F.
I have already provided my PayPal email address, but I have still not received confirmation that the refund has been processed.
Since the shipment issue remains unresolved, I expect the refund to be completed without further delay.
Please confirm today when the refund has been processed.
Best regards,
Kristine Krænge, Denmark
Purchased from Amazon! Quick delivery & great product! Love! So do my horses & dogs!
We are still waiting for our product or a refund please, going back to 10/4
I haven’t received my product, and it’s been over a month since I ordered it!
Never arrived. Never responded when I asked about it. Do not order from this company.
DO NOT BUY - I ordered my equirelief in late Dec 25 and after waiting until late January sent them an email to ask where it was, apparently there was difficulties with delivery, but i would get it soon. I then sent another email to ask where my product receivedas they then sent me an email to say I could have a refund or I could take 2 other options, I chose I of the options which was supposed to be sent out on the 3rd March by March 21st I asked for a refund, apparently that was sent on the 27th March and I have still not recieved it.
Did not receive item , nor did I get a refund. DO NOT USE THIS COMPANY
Well folks I emailed them yesterday and this morning I got a response promising to refund my money and that it was a delivery issue. I decided to respond immediately to advise that I had purchased two items AND GUESS WHAT - the reply kept bouncing back. So forwarded it to their Contact addresss AND GUESS WHAT it kept bouncing back. They are a SCAM so please, everyone, don't buy anything from them and beware of them changing their name.
I honestly wish I could truly review the product. I ordered it in January and it's the last day of March and I still haven't received it.
Never received the item. Contacted the company twice after 2 months . They kept saying it was a supply shipping issue. Third month I received a refund for the price of the Equirelief.
Never showed up after 3 months. I had to have my credit card deny payment. They never credited me when after 9 weeks after cancellation I hadn't received the credit. Poor customer service. 😩
I dont received my order after more than 2 months
Equirelief offers effective wellness products with quality ingredients, reliable results, fast delivery, and helpful customer support for a positive experience.
I placed my order January 4th. March 12th I contacted them. They said they are having a shipping issue and they will refund me. They said the refund went through March 15th. It’s now March 30th and the refund hasn’t shown up yet on my cc statement.
Never received product after 2 months. Requested refund. Was told it would occur in 3 to 7 business days. This has not happened. Escalating to reporting to credit card and FTC. Very disappointed.
You guys take my money and never send me the product.
Practically you guys Rob me
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.