Ecollars.co.uk Reviews 

111
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting their durability, robust design, and ability to help with training. People frequently highlight the exceptionally fast and reliable delivery service, with many orders arriving quicker than expected, often within a day or two. Reviewers consistently commend the excellent and prompt service, finding the ordering process easy and communication clear, even for replacements. However, some customers also noted that certain products, particularly e-collars, are serious tools that require professional guidance and careful use for appropriate and effective application, emphasizing the importance of proper training.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting their robustness, good battery life,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and fast delivery... See more

Quality

Users describe positive interactions with quality, consistently praising the high caliber and robust nature... See more

Service

Customers had positive experiences with service, consistently describing it as excellent and efficient. Many... See more

Order

Consumers find the ordering process to be positive, often highlighting its ease and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second collar, the first lasted about 5 years.the new collar arrived quickly. It’s easy to set up..but instructions for finding the serial number on transmitter are wrong, however we contac... See more

Rated 5 out of 5 stars

I’ve had numerous collars to stop my Daxi from constantly barking & nothing has worked until i purchased the Barkless-pro bp-504 its amazing it really does the job & delivery was really quick.Definite... See more

Rated 5 out of 5 stars

Great customer service - a swift response to a spare part query and order. I needed a new cover for the charger port on the remote - which I couldn't immediately spot on the website. A link to order... See more

Rated 5 out of 5 stars

Meg on e-collar I highly recommend getting a professional dog trainer to help with setup and use of the E-collar. Within a week Meg is walking loose lead not chasing buses Lorrie’s etc. she is also... See more


Company details

  1. #91 of 159 best companies in Pet Care Store

Written by the company

Ecollars.co.uk is the official UK retailer of Ecollar Technologies USA products, renowned for offering the largest range of e-collars at the best prices. The company specialises in high-quality, humane training collars and pet accessories designed to make training easier and more effective for both pets and owners. Their selection includes a variety of innovative collars featuring customizable vibration, sound, and static correction modes, which allow pet owners to promote positive behavior and a better behaved pet. With customer satisfaction and pet welfare as core values, Ecollars.co.uk is committed to providing top-notch service, from the shopping experience through to post-purchase support. They offer free UK delivery, a 14-day guarantee, and outstanding customer support for repairs, faults, and returns. This ensures that customers have a risk-free experience and can confidently invest in a product that’s right for their pet. Ecollars.co.uk’s dedicated support team is knowledgeable about responsible dog training and provides guidance to help pet owners make informed decisions. Their product lineup is carefully chosen to cater to various breeds, sizes, and temperaments, ensuring that each customer finds an ideal training solution. As a trusted online retailer, Ecollars.co.uk serves pet owners across the UK, combining reliable technology with a steadfast commitment to pet safety and training effectiveness. This approach has helped them build a strong reputation as a leader in humane pet training solutions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

111 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(111)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

The service given is excellent

The service given is excellent. From selecting my collar option to delivery took less than 2 days, and was hand delivered by Royal Mail, a far more reliable and trustworthy service than any of the others these days.
The collar is of a very high quality. I bought mine to replace an old PAC system I have had for many years and I find this to have a greater selection of training options built into it, so for the serious trainer this is a really good choice. So many training options means quite a few button options to select in order to set the function to the method you intend to use, so reading the manual and practicing is essential. Once setup, the operation is simple to activate for either 1 or 2 dogs. This is a really good training collar system at a reasonable price for someone who is serious and sensible with their training.

26 June 2026
Rated 5 out of 5 stars

Speedy delivery. Reliable collars

I am very familiar with this brand of collar and would recommend nothing else. They are solidly made, good battery life and if there IS ever a problem it is dealt with extremely quickly by email with Educator in USA. The shipping is usually next day - excellent service.

28 May 2026
Rated 5 out of 5 stars

I’ve had numerous collars to stop my…

I’ve had numerous collars to stop my Daxi from constantly barking & nothing has worked until i purchased the Barkless-pro bp-504 its amazing it really does the job & delivery was really quick.Definitely recommend this device you won’t be disappointed.100% seller thank you

27 April 2026
Rated 5 out of 5 stars

Meg on e-collar

Meg on e-collar
I highly recommend getting a professional dog trainer to help with setup and use of the E-collar.
Within a week Meg is walking loose lead not chasing buses Lorrie’s etc. she is also returning on recall about 90% of the time with little reminders. At the setting my trainer helped me set up I put the receiver on my wrist and pressed the transmit button. The feeling was less than a iPhone buzzing when ringing.

24 April 2026
Rated 1 out of 5 stars

I purchased the mini Educator collar

I purchased the mini Educator collar. It has never worked by either sound or physical stimulation at the highest level. My dog makes zero reaction and neither my wife nor I can feel it either. I have tried to contact customer service on numerous occasions over several months, but there is never a response. Complete waste of time and money. Would give 0 stars if I could.

3 April 2026
Unprompted review
Ecollars.co.uk logo

Reply from Ecollars.co.uk

Hi there, all items are covered by a 2 year manufacturer's warranty. From your review, you are based in the US, you can contact the manufacturer directly via their website. They have excellent customer support and would be happy to help resolve this issue.

Rated 5 out of 5 stars

Great price

Great price, excellent communication and very quick postage and receipt of the item 👍

27 March 2026
Rated 5 out of 5 stars

Great products with really quick delivery

Really quick delivery and regular updates on progress with the order. This is our second time of using Ecollars who only sell great products that have transformed our relationship with our dog from a mad terrier puppy to a well behaved and socialised adult that gets loads of compliments on his obedience and friendliness.

25 March 2026

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