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DLBEC ltd Reviews 

422
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, professional, knowledgeable, and genuinely helpful in all interactions. The service provided is frequently described as efficient, timely, and well-explained, with many appreciating the clear communication and minimal disruption during work. People often highlight the excellent customer service, noting effective problem-solving and a positive overall user experience. However, some people mentioned concerns about the product, specifically feeling that certain equipment was not suitable for their needs or questioning the necessity of the work recommended. Additionally, a few customers reported issues with the fitted equipment or system functionality, such as panels not performing optimally or faults requiring multiple visits to be fully resolved.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their politeness, professionalism,... See more

Service

People report positive experiences with service, often highlighting the politeness, professionalism, and... See more

Product

Users describe ambiguous interactions with the product, with some reporting that their solar systems are... See more

Customer service

Customers had positive experiences with customer service, noting that initial contact was friendly,... See more

User experience

Clients share positive opinions on user experience, often describing it as very pleasant and efficient, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

\i had a problem with my solar panel system. Reece rang rang me back within minutes on hearing of my problem he alerted an engineer, Tom, whop happened tto be in my area. Tom arrived that same mornin... See more

Rated 5 out of 5 stars

The free check was done on time and efficiently. The man who came was pleasant and helpful. His advice seemed to be impartial and honest. He managed to arrange the installation of a voltage regulato... See more

Rated 5 out of 5 stars

We always know how much it will cost, no unexpected surprises. All the staff and technicians, without exception, have been friendly, helpful and skilled. The installation has been done with very li... See more

Rated 5 out of 5 stars

After numerous phone calls , at least two a week, for last two years, your call was in an educated English voice that I could understand! Karl who came was pleasant, knowledgeable and unpatronising!B... See more


Company details

  1. #13 of 14 best companies in Electrical installation service
  2. #28 of 37 best companies in Electrician
  3. #28 of 53 best companies in Solar Energy Company
  4. #19 of 32 best companies in Solar Energy Contractor

Written by the company

Your Trusted Experts in Electrical and Renewable Energy Solutions At DLBEC Ltd, we bring together a team of fully qualified electrical contractors serving clients throughout the UK. Whether it’s installing a new light, performing a complete rewire, or solving complex electrical issues, we handle all aspects of domestic and commercial electrical work—both indoors and outdoors. As a family-run business with over 10 years of combined experience, we are committed to providing exceptional customer service and ensuring complete client satisfaction. We’re not just electricians—we’re also leaders in the renewable energy sector. Specialising in Solar Photovoltaic (PV) and battery storage solutions, we’ve completed over 1,500 Solar PV installations across the UK. Our expertise in both residential and commercial properties has made us a trusted name in sustainable energy.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

422 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(422)

162 reviews in the last 12 months

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Rated 4 out of 5 stars

An efficient job well done

I couldn't fault the efficiency, courtesy and cleanliness of the installation of the voltage optimiser. However, after checking prices of the same online, the price I'd agreed for the work seemed high. That is the only reason for a 4 rather than a 5.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

A pleasant experience.

Nathan was friendly, polite and knowledgeable. He installed the new inverter in a cheerful manner, despite quite difficult access. He also added an earth cable to the voltage optimiser which had not been done by the original installer. A very pleasant experience.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Very quick service and istallation of our voltage optimiser. A very neat job and all cleaned up afterwards. Ben was a friendly guy. Thanks

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful, efficient & reliable

DLBec have been extremely helpful, understanding & supportive in sorting problems with all aspects of my solar system. After so many caused by the original company which set the system up, it's a huge relief to know that DLBec are so efficient & reliable.

15 July 2026
Rated 5 out of 5 stars

Peace of mind

I have had a really bad experience with other companies but Dlbec came and put everything right that could have caused us major problems with shoddy workmanship but Dibec sent Joseph who sorted everything so I can't be thankful enough to have peace of mind with grateful thanks

1 July 2026
Rated 5 out of 5 stars

Your engineer

Your engineer was polite and very respectful and ensured that your product was fitted in the next place

10 July 2026
Rated 5 out of 5 stars

DLBEC have provided good service, and explained the situation well.

DLBEC cold called me a year ago, offering a free survey of my solar system, and I was sceptical that this would just be a sales scam. However, the engineer who came was very professional, carried out a survey and wrote a report which he left with me, and then went away. A year later I was contacted again, and this time the engineer surveyed the system, and noted a problem with the voltage, which he explained to me, and without any pushy sales, placed the facts before me in an understandable way, so that I accepted a modification was needed. He arranged for an electrician to come and fit a voltage stabiliser. Ben, the electrician, was very friendly, knowledgeable, on time, quick, and tidy in his work. I feel this is a company who do what they say, are reliable, and provide a really good service.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

A Solar company of the highest integrity!

Unlike many Solar companies who have "inspected" my solar installation, the representative of this company was not intent on selling. Instead he gave honest and believable feedback, even advising against the worth of a battery backup. Nevertheless, I did acknowledge that it was time to replace my ageing inverter and that work was completed today. I have the utmost confidence in the integrity of this company and its employees and I highly recommend them.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Battery Replacement

Initial contact was friendly and efficient. Explained what needed to happen and the costs involved.
Follow up was easy to arrange and the engineer arrived on time. He was polite and explained what was going on ( customer education :-) ).

26 May 2026
Rated 5 out of 5 stars

Solar Satisfaction from DLBEC.

Since my solar panel provider closed down due to owner retiring (a couple of years after installation) I have had nothing but trouble trying to find a company willing to take my installation on to rectify my micro inverter problems.
Then after over 10 years I received a call from Charlotte Bean of DLBEC Ltd who put me in touch with Rhys Walker of DLBEC Ltd who sent Karl Yeomans around to give me a quote on rectifying my 5 out of 10 solar panel inverters. Now have 9 of the 10 panels working and DLBEC have been in touch with enphase to organise the last faulty inverter.
We have one inverter or panel that is not producing as much as the other 8 operating units but I am over the moon with the improvement. I am nearly 74 years old and was getting really stressed out until that call from Charlotte. Thank you xxx.

15 May 2026
Rated 5 out of 5 stars

The engineer was punctual and fitted…

The engineer was punctual and fitted the new inverter and explained to my wife and me how to use the new features and did not leave any mess and the inverter has been working perfectly and more efficiently than my old sunny boy.

21 May 2026
Rated 5 out of 5 stars

Very Helpful company

The inspector was very helpful in explaining everything he was doing and what needed to be done as a result of the visit.He arranged repair work as quickly as possible and was very helpful in explaining the details to my son as I was upset at what he was saying

4 June 2026

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