Site well programmed. Information always clearly displayed. Did not realize until later that QR Code was sent as link. Thought we had to print tickets. No printer available on vacation.
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Review summary
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Company details
- #6 of 15 best companies in Ferry service
- #70 of 92 best companies in Travel deals
Written by the company
Direct Ferries ist der weltweit führende unabhängige Händler für Fährtickets. Mit einer Auswahl von über 4412 Fährüberfahrten und mehr als 901 Häfen weltweit, nutzen wir Echtzeitpreise und Verfügbarkeiten, damit Sie jederzeit und überall über unsere Webseite oder App Fähren vergleichen und buchen können. Bei Direct Ferries erhalten Sie das beste Preisleistungsverhältnis für Ihr Geld. Wir bieten Ihnen Tickets der größten Fährgesellschaften für die beliebtesten Reiseziele weltweit zu wettbewerbsfähigen Preisen. Entdecken Sie auf unserer Webseite Häfen, Routen und eine Fülle von nützlichen Informationen, die Ihnen bei der Planung Ihrer Reise helfen. Unser einfaches Suchtool für Fährbuchungen stellt sicher, dass Sie die perfekte Überfahrt für sich finden, und garantiert Ihnen den besten Preis und maximale Einsparungen. Für Reisende, die auf der Suche nach den beliebtesten Reisezielen und Fährüberfahrten sind, bietet Direct Ferries alles, was Sie brauchen. Von ikonischen Strecken wie Dover nach Calais, die das Vereinigte Königreich mit Frankreich verbinden, bis hin zu malerischen Fahrten über die griechischen Inseln bietet unsere Plattform eine Vielzahl von Optionen. Erkunden Sie die atemberaubenden norwegischen Fjorde oder segeln Sie zu den bezaubernden Balearen vor der Küste Spaniens. Egal, ob es die sonnenverwöhnten Strände des Mittelmeers oder der raue Charme der schottischen Highlands sind, Direct Ferries bietet Ihnen nahtlose Buchungsmöglichkeiten für Ihre Traumziele. Mit unserer benutzerfreundlichen Webseite und App ist die Planung Ihres nächsten Abenteuers nur ein paar Klicks entfernt. Wir prüfen täglich bis zu 1 Million Preise und helfen unseren Kunden dabei, jährlich über eine Million Fährfahrten zu planen. Deshalb vertrauen uns mehr als 7 Millionen Kunden, Tendenz steigend.
Contact info
2-3 Three Rivers Business Centre, Felixstowe Road, IP10 0BF, Ipswich, United Kingdom
- directferries.de
Replied to 99% of negative reviews
Typically replies within 24 hours
Satisfactory
Easy booking, user-friendly website, easy check-in, ferry was clean, toilets were clean. Staff were very friendly.
ferry was delayed 40 minutes.
May use AI-assist with repliesRead more
Reply from Direct Ferries
The booking procedure was very easy to
The booking procedure was very easy to
unterstand.
simple and easy
Kind of a scam
Kind of a scam. Just go to the Website of the ferry operators and save 25%
Reply from Direct Ferries
No help with wrong booking.
No help with wrong booking.
Then thru Gremalldi directly and swift and good support!
Reply from Direct Ferries
Top Top Top🙂🙂🙂
easy handling
Book a ticket/rebook a ferry - communication
Booking a ticket is quickly and easy. But rebook to another day when you’re missed a ferry was not clear for me how to do this.
Big minus point I that I can’t reach them by phone. So I contacted the ferry by myself. But I got no confirmation by email, only via phone contact from P&O. It’s not possible because I didn’t make the booking with direct ferries first. That’s confusion me. And I’m chatting since one hour with the service help desk and I didn’t get any solution. It’s nothing against the service people. They are lovely but the company took a wrong way to communicate with customers. Bye
Reply from Direct Ferries
It wood be helpful to know where the…
It wood be helpful to know where the Duane cabin is located on your ship. A few passenger had to go back on the ship for the stamp.
Checkin is not working well
Checkin is not working well. No confirmation mail ( as agreed) with link for the checkin process. And a big discussion with unfriendly guy on board. Thats big fun. Unreal and poor
Reply from Direct Ferries
Software Problems created headaches
My bookings were not confirmed for hours which turned into a double booking. It took my hours to fix the problem. You are having serious software problems. Not good
Reply from Direct Ferries
Direct Ferries is Incapable of replacing incorrect tickets
Direct Ferries issues tickets with a wrong (reversed) crossing and is unable to rectify this. Dover-Calais is changed in Calais-Dover. E-mails with clear request are not being read.or correctly interpreted.People of the helpdesk keep repeating the same mistake.
Complaints are not taken seriously.
Reply from Direct Ferries
An unforgettable travel from Sweden to Finland
The travel with the VIKING LINES will be an unforgettable travel from Stockholm over Åland to Turko in Finland. Although the weather was rainy at the beginning, it became calm. The small cabin w/o windows was fine, and we could rest for a few hours. The only thing we didn't understand was the washing robot of the large windows that was spilling yellow water.
No extra costs for reservation👍
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