Dialvault Reviews 

11
TrustScore 4.5 out of 5

4.4

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Company details

  1. Watch shop

Written by the company

Dial Vault is a UK-based luxury watch dealer specialising in both new and pre-owned timepieces from trusted brands including Rolex, TAG Heuer, Omega, and Tudor. We buy, sell, and trade watches with a strong focus on authenticity and transparency, giving every customer complete confidence in what they’re purchasing. Every watch that comes through Dial Vault is personally inspected and authenticated before it’s listed for sale. We check serial numbers, movement details, dial printing, and overall condition, and we’re upfront about any wear, service history, or missing box and papers — no surprises, no exaggerated listings. We work with collectors, first-time buyers, and fellow dealers alike. Whether you’re looking to buy your first quality watch, sell a piece from your own collection, or trade up to something new, we aim to make the process straightforward, fair, and genuinely trustworthy from start to finish. Beyond individual sales, we’re building long-term relationships with our customers — understanding what you’re looking for, keeping you informed when the right piece becomes available, and standing behind every watch we sell. Got a watch to sell or want to browse current stock? Reach out via WhatsApp or check our latest arrivals — we’re always happy to answer questions before you buy or sell.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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4-star
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1-star

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4.4

All reviews

(11)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Done a part exchange for a new Tudor…

Done a part exchange for a new Tudor very trustworthy seller very helpful and also he came half way to meet me wood definitely deal again with him

17 August 2026
Unprompted review
Dialvault logo

Reply from Dialvault

Thank you very much, Lias!

It was a pleasure meeting you and helping with the part exchange. I really appreciate you making the journey, and I’m glad we could get everything sorted for you.

Enjoy the new Tudor and I look forward to dealing with you again in the future! ⌚️

Rated 5 out of 5 stars

Great guy and genuine spoke to him…

Great guy and genuine spoke to him Tuesday he came over Wednesday and bought mine and my partner’s watches and was happy with the deal. Good luck to him

12 August 2026
Unprompted review
Dialvault logo

Reply from Dialvault

Hi Jason,
Thank you so much for the kind review, really appreciate it.
Glad everything went smoothly and that you were both happy with the deal.
Thanks again and all the best.
Sam
Dial Vault

Rated 5 out of 5 stars

I recently purchased a TAG Heuer…

I recently purchased a TAG Heuer Formula 1 from DialVault and couldn’t be happier with the experience. From the first enquiry, all of my questions were answered quickly and honestly, which gave me confidence in buying such an expensive watch.

The watch arrived exactly as described, was beautifully presented, and came with the warranty and paperwork as promised. The condition exceeded my expectations, and it’s clear they take authenticity and customer satisfaction seriously.

The whole process was smooth, professional, and stress-free. I wouldn’t hesitate to buy from DialVault again or recommend them to anyone looking for a genuine luxury watch. Thank you for the excellent service!

6 August 2026
Unprompted review
Dialvault logo

Reply from Dialvault

Hi Sohan,
Thank you so much for the brilliant review, really appreciate you taking the time to write this.
Glad the whole process was smooth and that the watch arrived exactly as described. It’s always great to hear that the condition exceeded expectations.
Thanks again for choosing Dial Vault — hope you get plenty of wear out of it.
Sam
Dial Vault

Rated 5 out of 5 stars

Sold a watch to DialVault

Sold a watch to DialVault, quick and easy payment with confirmation the item had been received. Great communication throughout the process, would deal with again 🤝

5 August 2026
Unprompted review
Rated 5 out of 5 stars

First time buyer sam made it very easy…

First time buyer sam made it very easy everything is as it was on his page even came out to see me fantastic watch at the right price
Good communication throughout would defiantly use sam again

30 July 2026
Unprompted review
Dialvault logo

Reply from Dialvault

Thanks for the kind words, Seth. It was a pleasure meeting you and I’m really glad you’re happy with the watch. I appreciate you choosing Dial Vault and taking the time to leave a review. Enjoy it, and hopefully I’ll see you again in the future!

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