De Lijn Reviews 

There was a change of schedule without announcement or customer info from one day to another (Baarle to Turnhout), which really disrupted my day... I would appreciate timely communication and warning of change ...

Worst public transportation in Europe. Expect to pay way more than you should and to either arrive late everywhere

Belgium is a 1st world country yet their public transport is so much worse than in most of 3rd world countries, how? Literally how? Timetables are completely useless, busses just come and go wherever they want, 10 minutes late, 10 minutes earlier. AC is not working in like half of them. And I'm not even talking about their union actions or whatever these lazy drivers call it so they can get their sweet days off and people have places to go. Worst. Absolute the worst. I've never seen worse public transport in my life. 👏👏👏 Truly impressive. Many of the things that just make me embarrassed to say I live in this country, hope to get out of here someday, absolutely hate this place.

Bus either late or too early. Never on time. Unpredictable. The app says 4 minutes early while it is actually 6 minutes early. They don't even try to regulate the time by making it stop longer. They just run for the fastest time possible without caring about the people.

Sometimes the first bus is late while the second is early and they join during the way, making it absolutely useless. They could at least slow down the second bus so that it is actually useful (and not empty).

The bus drivers don't even know the path they have to take. They often miss the deviations that are officialized on the app. And they often miss turns. Once my bus driver missed two turns, and it had to do a turnover a the end of the road, wasting 10 minutes and annoying everyone on the road.

The price is expensive unless you are a student. Half of the bus aren't even properly equipped with air conditioner. Sometimes the ring bell to announce stops is poorly set up, deatroying your ears at every stop. Sometimes the bus driver doesn't even stop while you requested it.

To absolutely avoid. Get a bike or a car, but do not participate funding this. They don't even care about their ratings.

Public transport in Antwerp is a joke. On some days, almost half of the buses or trams don't ride. And just don't expect them in general to be on time. Furthermore, the infrastructure is outdated , and the escalators of "metro" stations like Diamant-Central Railway Station are mostly not working .Moreover, cleanliness can be an issue. Really sad for a city that likes to brand itself as being modern and cutting-edge.

Rijd te snel en draait heel snel om

A so-called public transport company that discriminates in issuing fines and ignores its own mistakes.

altijd te laat en mis daardoor mijn overstappen. ben mijn werk kwijt door jullie danku hiervoor

The line 18 of De Lijn is almost always Late... 30 min, 1 h late. It is so disrespectful with people that are paying for this horrible service.

Garbage service , late busses and trams , strikes every week , always a problem with the trams and busses , sometimes they don't show up
They don't deserve my money

This is worst company of transports I've ever tried! They are mostly late, and they even arrive before the scheduled time, and they don't wait! So you arrive at the time they should arrive and you discover they already left! This is unacceptable!
They are more expensive than Stib but the quality of service is terrible! Last subscription I do with them.

The worst transport ever!! Through all my years living in Belgium not even once a bus came on time, never! 99% of the drivers are so rude, they drive like crazy and no matter how early I try to go to the bus stop im always late for work. I assume they never start their work on time because sometimes when I want to take the bus at 10am which should not be a problem since there is no traffic then, they are again late! If i can give 0 stars i will. The worst company, I wish they do not exist. Wtf is that

IF I HAD THE OPTION TO GIVE - STARS I WOULD. WORSE COMPANY WITH WORST DRIVER. YOU GUYS SUCK

Completely unserious organisation, every time late, lazy drivers and lazy company. Even worse on bad weather

Terrible. Just terrible. I've been using their services daily for two years because there's no alternative. I hope the company goes bankrupt and a new service provider emerges.

The worst public transport in Europe. Strike every week. Always late, when it comes. Shit in every way possible

It was on the new bus so good, clean and on time. Can't agree with the bad reviews. I am only 1m58 but have noticed how tall many Dutch and Flemish men and sometimes women are. They are the ones crouching in other forms of public transport but De Lojn are realists. Bravo

Always either late either too early
Typing this as I am currently staying in freezing temperature with rain and the bus being 20 minutes late
Some of us have places to be at certain times
The drivers don’t care, they are druving relaxed as if it’s normal to be late
I’m always leaving early from work in order to catch the bus
So I am losing money to stay in the cold 8/10 times? Absolute shitshow
Won’t recommend to anyone
The only reason they still have people taking their busses it’s because there is no other transport out of the city
Haven’t heard a single person being happy woth their service

Awful & unreliable!!

The buses used to be reliable and somewhat convenient. But now, they keep changing times and routes.

Every two hours, one bus is getting canceled without any prior notice!! And it's not like there's a bus every 15 min, you have to wait more than an hour, hoping the next bus doesn't get cancelled!

People use buses to get to work, kids use these buses to get to their schools and come back safely! Do you have any idea how much inconvenience you are causing to everyone??

Between the cancellations, delays, and strikes, nowadays, there's barely any smooth operation of De Lijn services anymore...

Today, September 5, 2025, at 4:10 PM in Knokke, I wanted to board the art tram with my family. My wife, my one-year-old son in my arms, and I. He saw us approaching and smiled at us. We stood next to his driver's door, he smiled at us, and closed the door. We walked to the next door, which was open, and he closed it in our faces. At the station, the train turned around to head toward Ostend. He turned around, smiled at us again, and waved to us.
Several elderly ladies sitting at the station observed the situation and could only shake their heads. They apologized for the man.

I have no idea what makes people so bitter and frustrated in their lives. The driver should just know that his behavior is certainly not contributing to making the world a better place.
-------
Vandaag, 5 september 2025, om 16:10 uur in Knokke, wilde ik met mijn gezin in de kunsttram stappen. Mijn vrouw, mijn zoontje van één jaar in mijn armen en ik. Hij zag ons aankomen en glimlachte naar ons. We stonden naast zijn chauffeursdeur, hij glimlachte naar ons en deed de deur dicht. We liepen naar de volgende deur, die openstond, en hij deed hem voor onze neus dicht. In het station keerde de trein om richting Oostende. Hij draaide zich om, glimlachte opnieuw naar ons en zwaaide naar ons.
Een paar oudere dames die in het station zaten, zagen de situatie en konden alleen maar hun hoofd schudden. Ze verontschuldigden zich namens de man.

Ik heb geen idee wat mensen zo verbitterd en gefrustreerd maakt. De chauffeur zou gewoon moeten weten dat zijn gedrag zeker niet bijdraagt aan een betere wereld.
--------
Heute, 05.09.25 um 16:10 Uhr in Knokke Heißt mit meiner Familie in die Kunsttram einsteigen wollen. Meine Frau, mein einjähriger Sohn auf meinem Arm und ich. Er sieht uns auf sich zukommen und lächelt uns an. Wir stehen neben seiner Fahrertür, er lächelt uns an und schließt die Tür. Wir gehen zur nächsten Tür die offen steht, er schließt sie vor unserer Nase. An der Station wird gewendet um in Richtung Ostende zu fahren. Er wendet lächelt uns wieder an und winkt uns zu.
Mehrere ältere Damen die an der Station saßen, beobachteten die Situation und konnten auch nur mit dem Kopf schütteln. Sie entschuldigten sich für den Mann.

Keine Ahnung was Menschen so verbittert und frustriert in ihrem Leben. Der Fahrer sollte nur wissen, dass er mit seinem Verhalten sicher nicht dazu beiträgt, dass die Welt ein besserer Ort wird.